Find hotels in Northwest Everett, Everett

"Overall we had a good stay. Check-in was smooth and the staff was friendly and responsive. The room was clean and the hotel worked well for our family while we were in town for a weekend event. We did run into a couple maintenance issues in our room. The bedroom door in our suite was very difficult to open and close and at one point almost got stuck. The sink water also came out dark each time the faucet was first turned on, which was concerning. The front desk responded quickly when we reported it and offered bottled water for the evening, which we appreciated. Aside from those issues, the stay was comfortable and the staff was helpful. With a little attention to the maintenance items, this would easily be a 5-star experience."

"Checking in was good. I was two hours early and the lady at the front told me that my room was not ready. I went out shopping and around the check-in time I got a call that my room was ready. After check-in I found out that the hotel was almost empty. So I could not understand why my room was not ready but it is my problem because I was early. The room was nice and clean. It was a large enough room to relax in and enjoy my two days there. It was comfortable and nice and quiet. I read great reviews of the breakfast and I was looking forward to it. Unfortunately I was disappointed with the spread. I opted for the waffle machine but the waffle mix was overly watery and the waffles came out weird. Not entirely edible. The baggles and bread were good enough for toast. The best thing was the coffee and I had plenty. The people at the front were very nice with the exception of the woman who checked me in. Overall my experience was very good and I will come over and stay here again on my next visit to Seattle. "

"Ride to the casino was great!"

"Perfect location to stay close to where we needed to be. The room was clean and the bed was comfy. The staff was very nice. We felt safe whenever we walked to from our car."

"Probably the best hotel experience I've ever had and that means a lot because we have been traveling across and around the continent for almost 2 years now. Couldn't recommend better than the hilton garden.... oh ya and amazing breakfast that stays available for several hours."

"A few improvements would make this a nice property. The TV did not work, and staff could not get it working. There were no options in the room for a non coffee drinker. The bed mattress was lumpy and soft like it had seen better days. Sheets had a lot of pilling. Front Desk Paul was a gem, and very pleasant. Wanted to like this property and give the management an opportunity to make it up to us. We paid to have the room upgraded and got a room where not all amenities were working. The refund was $22.00 and hardly covers the upgrade cost. Next time will go to the Marriott by the courthouse. "

"Customer service needs attention. Walked in to book 2 rooms. The guy at the front desk was on phone for about10 minutes. I think his name is (Toni) Asked for room rates, rates were about 30$ more per room than online prices. Asked questions about pool timing and rooms. Very unpleasant to answer the questions. Paid my deposit for two rooms, one with the card and another room by tapping the same card. He said he shouldn’t technically be accepting that because I used 2 different methods with same card. Not sure how it matters if paid by tap or swiping or inserting. Not sure if he knows that if the card is tapped it shows a different number on the system. Went to get dinner after getting the keys done. Came back to find out both the room keys were not programmed. All 4 keys for both rooms not working. Went back to get it programmed and the staff again unhappy to reprogram. Gave me a free advice not to keep the keys with any devices/phones etc. All together just the staff was very unpleasant and not helpful. Hot tub worked great. But yellow color for pool water. Nice comfy beds some chirpy noise through out the night. No drinking water bottles so make sure carry drinking water specially if you are traveling with kids. Good breakfast and easy check out. "

"Yes"

"All good"