5/5 - Excellent
I just really love the excellent customer service I receive from Alex the young lady in the mid evening shift staf

Everything was prefect. My only gripe was the heat was not heating as it should on 80 degrees. It was 20 degrees outside everyday. Other than that i will definitely return for another stay.. staff and Valetn were very professional and accommodating...10 star stay...
Reviewed on 2025/12/10

Clean room and friendly staff. We would definitely visit again.
Reviewed on 2025/12/10

Awesome stay in an amazing room - lobby and bar/restaurant area were excellent as well. Location was perfect for our show at the CIBC Theatre nearby.
Reviewed on 2025/12/10

Awesome
Reviewed on 2025/12/9

The rooms were great. Very spacious, fully stocked kitchen and extremely clean. We loved having access to the 8th floor with the steam room, sauna, fitness center, game rooms, and socializing areas 24/7. Would love to experience it in the summer with the pool and outdoor areas. We were also fortunate ...
Reviewed on 2025/12/9

Great location and place
Reviewed on 2025/12/7

You can enjoy some retail therapy when you visit Michigan Avenue, a popular shopping spot in Chicago. Amble around this vibrant area's riverfront and enjoy its top-notch restaurants.

Tour the iconic grounds and catch a game March through September at Chicago’s beloved baseball stadium.

Attend an event at the United States’ largest convention center, which features hyper-modern facilities and huge exhibition spaces connected by promenades and sky bridges.

A ferris wheel, shopping, restaurants and more can be found in this waterfront entertainment district.

Events center, NFL stadium and historic landmark all in one, this waterfront field is one of Chicago’s most popular destinations.

A landmark gathering place for locals and visitors who come to admire the unique art, architecture and landscape.
I just really love the excellent customer service I receive from Alex the young lady in the mid evening shift staf
If you are going to Chicago, save the money on gas and headaches driving downtown and stay downtown.
Customer service was bad.
Thank you@!
The area surrounding the hotel wasn't very nice but that is all i saw.
