5/5 - Excellent
I just really love the excellent customer service I receive from Alex the young lady in the mid evening shift staf



Overall we enjoy this hotel, some fixtures in the bathroom were missing. But on an important note, we were woken up by the front desk and by security at 3 AM regarding a noise and an assault above our room.
Reviewed on 2026/2/24

Loved the staff and breakfast buffet. Clean rooms as well
Reviewed on 2026/2/25

Stated 3 nights. Room clean and spacious. Breakfast was great. Elevators run a bit slow.
Reviewed on 2026/2/25

Room was okay, but first room was dirty with stained bed sheets and peeling wrap on the cupboards. It was nice, may choose to stay again
Reviewed on 2026/2/24

Had a great stay!! Kelly at the front desk was so sweet
Reviewed on 2026/2/22

clean room, awesome view
Reviewed on 2026/2/10

Tour the iconic grounds and catch a game March through September at Chicago’s beloved baseball stadium.

You can enjoy some retail therapy when you visit Michigan Avenue, a popular shopping spot in Chicago. Amble around this vibrant area's riverfront and enjoy its top-notch restaurants.

A ferris wheel, shopping, restaurants and more can be found in this waterfront entertainment district.

Attend an event at the United States’ largest convention center, which features hyper-modern facilities and huge exhibition spaces connected by promenades and sky bridges.

Events center, NFL stadium and historic landmark all in one, this waterfront field is one of Chicago’s most popular destinations.

A landmark gathering place for locals and visitors who come to admire the unique art, architecture and landscape.
I just really love the excellent customer service I receive from Alex the young lady in the mid evening shift staf
If you are going to Chicago, save the money on gas and headaches driving downtown and stay downtown.
Customer service was bad.
Thank you@!
The area surrounding the hotel wasn't very nice but that is all i saw.
