伊利諾北部拉昆塔套房飯店住宿訂房

「Customer service was completely lacking for the entire day of check in. I arrived at 11am and asked if checking in early was a possibility. I also offered to pay extra if I needed to since I had a scheduled event to get to. The gentleman declined and said “it’s too early, you have to wait until 3.” I was inconvenienced by this but I was ok with it since it’s the rules. I then asked him if I could drop my bag off at the very least. He said “yeah, lay it on the couch in the lobby.” I was...

「Long time at check in but staff was helpful」

「The room was not cleaned and the shower head was broken And I'm not here to complain, but overall, that hotel needs a lot of work to update the amenities.」