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The overall stay was very nice. Friendly and helpful staff, good service, they all work to make you feel good. I was unhappy with the Italian "Spazio" restaurant : bad service (and we were only 2 customers), expensive and the music was so loud that it was uncomfortable.

รร.สวยมากๆ ประทับใจ อยากกลับไปพักอีก การบริการดีมากๆ

Not as expected for 5 star hotel. It was clean but not like 5 star. It is old they need to take care of the rooms give a color take care of the wood. My girlfriend used hair condition and she said it was horrible. I saw the rating is low, I saw people complaining about service, for me service was okay. Main thing was the room that I didn’t like at all the room I booked looked like it has garden view but the picture is misleading they have garden stickers on the windows and a railing inside the room and no balcony. And when I open the window I see pole for electric wires. So right away I went to lobby and upgraded both my rooms 600 baht per room. Pullman was same price if plus 600 next time I stay there. The Seaview room (upgraded room) was nice but still the condition of the room not satisfying for a 5 star hotel also the conditioner was horrible. But the view for the new room was nice and the facilities are okay and they have a private beach too. Mainly I would say my problem was the room that was not maintained well enough. And the garden view that is not garden view.

บริหารดีและรวดเร็ว ทั้งตอนเช็คอินและเช็คเอาท์ อาหารเช้าหลากหลายดีมาก

Very nice and happy