Find Resorts & Hotels with Spas in Niles, OH

"This place was absolutely terrible from start to finish. Pictures online are about 40 years old. Place is completely ran down, filthy, ceilings falling in, mold, leaking toilets, little tiny muffins for breakfast nothing else, pool is green, staff was absolutely unprofessional, no blankets in your rooms and when you request them they give you trouble about it. Our wrestling team stayed here for State Championships thinking it would be fun for the kids. It was awful. Absolutely will not ever go here again and DO NOT RECOMMEND."

"Staff were friendly, rooms large and clean. Property was very nice. "

"Yes"

"The breakfast was outstanding. Best I’ve had in a long time. The staff when I checked in was very accommodating and friendly. I asked for a blanket, went to my car and they ran it up to the room while I was outside. Outstanding the first day. The next day the people were pleasant and nice, but I went to get my room for another night and then in the middle of checking in, she said hang on and answered the phone in front of me and proceeded to talk to a guy about his canceled room for 10 minutes until I left. I took the time to go into the building and they put me on hold for the guy who was on the phone. I was not impressed with the woman. She was pleasant, but she charged me more than the night before. Still a great hotel. "

"Nice hotel. Expedia messed up the booking the first night I was supposed to stay there, but the staff was great in helping me get a refund and suggesting other places to stay when they didn't have any more rooms. "