Cockroaches, lack of toothbrush and slippers, clogged bathtub.
Weitao
於 2023 年 8 月住了 1 晚
8/10
sze wing
於 2023 年 5 月住了 1 晚
2/10
This hotel is not clean. I stayed there for 3 nights and the hotel has bed bugs. My husband started with itching and redness and by day 3 he has spots and bites everywhere from bed bugs. The hotel was not clean. We were hardly there during the day since it was a quick weekend trip. After confirming it was bedbugs I filed a complain with the manager. The room wasn’t clean from the beginning. When I requested extra towels, they either forgot or came very late. Parking is inconvenient since there are no elevators and it’s not directly connected to the hotel. Parking is shared. Hotel does not have electric chargers for electric vehicles. The hallways have no air condition and it’s extremely hot. Overall this was a bad experience. Bed bugs made it much worse.
Rezwana
於 2025 年 6 月住了 3 晚
6/10
Just the fact that parking was so limited and, to park at the garage, $30/night I opted to park on the street. Our room smelled of weed when we first got there. Otherwise, I’d stay there again.
michelle
於 2025 年 6 月住了 2 晚
10/10
We love the stay at DoubleTree by Hilton New York LaGuardia Airport. The place is beautiful, rooms are clean and spacious, the lobby is super nice and we had access to transportation 24/7.
They welcome you with freshly baked cookies :-)
Johmary
於 2025 年 6 月住了 1 晚
6/10
My stay overall was good, the hotel was clean although was a bit outdated. I ordered room service which was very expensive, $62 for a Reuben with a cocktail and the sandwich and fries were cold and the cocktail was inedible...
Eryn
於 2025 年 6 月住了 1 晚
10/10
I’ve stayed at this hotel many times and I love it. I highly recommend it.
Lilawattie
於 2025 年 6 月住了 1 晚
8/10
Overall ok
Sridhara Reddy
於 2025 年 6 月住了 1 晚
10/10
The balcony has beautiful views
Tania
於 2025 年 6 月住了 1 晚
6/10
I arrived late to check in and had an early flight. When I got to my room I realized the AC wasn't working. I called the front desk and was told someone would come in 5 minutes to look at it. 30 minutes later there still wasn't anyone. I called the desk again and finally someone came. He couldn't fix it but they were fully booked so I also couldn't get a different room. No one offered me a credit or reimbursement for this issue. I barely slept in the heat. Then when I got down 5 minutes early for the scheduled shuttle time at 5:00am, there were so many people I didn't make it until the next shuttle. Thankfully, they were running more frequently than every 20 minutes so I made it to the airport with enough time for my flight so I appreciated that.
Sara
於 2025 年 6 月住了 1 晚
10/10
Excellent customer service. The shuttle was on time and they took us to the train station going to Manhattan and Brooklyn. There’s a washer and dryer inside the hotel which is very convenient.
MARILEN N
於 2025 年 6 月住了 5 晚
8/10
The manager who checked us in was very friendly and accommodating. We were there a bit before the 3pm check in time, but he let us check in anyway. The proximity to the airport is why we stayed here and that proved to be a good decision. There shuttles are prompt and efficient. I would recommend if you're looking for convenience to airport.
Keith
於 2025 年 6 月住了 1 晚
10/10
Loved the room except the shower leaked water and the toilet did not flush properly. Room321
Ralph
於 2025 年 6 月住了 4 晚
10/10
The staff were so kind. The property was beautiful. I felt very safe and comfortable.
Annikah
於 2025 年 6 月住了 1 晚
10/10
Great location, good amenities, clean and convenient airport shuttle
abhijith
於 2025 年 6 月住了 1 晚
2/10
Dark room.
Sink faucet didn’t work properly.
No shower door.
Very low light in the bathroom mirror.
Coffee machine didn’t work and was set in a place without a power connection.
TV remote control didn’t work.
Alberto
於 2025 年 6 月住了 3 晚
10/10
Nice with lots of space and close to the airport
Arti
於 2025 年 6 月住了 1 晚
10/10
Everyone was so nice and the whole design of the place was stunning!
Brittany
於 2025 年 6 月住了 4 晚
10/10
Everything was as one would expect and a little more than that. Everything was fine.
Daniel
於 2025 年 6 月住了 1 晚
10/10
Great place to stay in the area, my only complaint is the plugs in the room could be replaced.
David
於 2025 年 6 月住了 1 晚
8/10
Location if you want to go to Manhattan is a bit of a punish, not slot around but the hotel itself is perfectly fine. Service was good.