十大人氣新市飯店推薦 | 新市住宿訂房限時優惠 最低 NT$1,902 起

「Great gesture, pet friendly.」

「Excellent stay」

「The staff was friendly and very helpful. The rooms were spacious and very clean...mattress and pillows were extremely comfortable. Check in was a breeze. Enjoyed our stay and would not hesitate to stay again in the future,」

「The hotel is well situated right off I40. The breakfast is ok. Needs to have more of a variety and freshness. Like fresh eggs and fruit! Too many carbs for my taste. The elevator broke on the last day. Felt bad for housekeeping and the handicapped. Had an incident with front desk clerk that told us to keep our two year old grandson quiet because she could not concentrate. He was excited to see us but was not misbehaving. He’s only a baby!!!! She had the nerve to say that to us, but yet...

「Clean room, ample safe parking. View of the Smokies was great. Check-in smooth.」

「The resort was very clean with friendly staff. We enjoyed complimentary s'mores and pink lemonade. There are several food options at the resort. The trolley to Dollywood was quick and easy.」

「Their sign says “older than some, cleaner than most”. They ain’t lying. It’s like stepping back in time (meant as a compliment) and very very clean. 」

「Ok breakfast good for price 」

「Clean. Room was very roomy. Breakfast was good for continental 」

「I stayed one night. Room was clean everything worked except I couldnt figure out how to close the many curtains in the window.」

「Loved the breakfast! The breakfast room was too small for the number of guests. Our room was very clean and comfortable. Nice front desk people. Wonderful place to stay. 」

「The room itself was good, but overall cleanliness was a major issue. The couch was very dirty and clearly worn out, making it uncomfortable and unpleasant to sit on. I understand that the hotel is undergoing renovations on the upper floors, but that shouldn’t come at the expense of cleanliness. For four days, I saw the same dirt in the common areas, which suggests that cleaning was not being done regularly. If anything, cleaning should be increased during construction, not...

「It was great!」

「Their front desk needs to be learn basic customer service. 」

「Wonderful stay at Heartsong! Appreciated the daily room upkeep, friendly staff, daily entertainment and food service choices. 」