地點非常的棒,坐在餐廳吃飯欣賞美麗的火山!房間整齊乾淨,服務人員非常親切呢!重點是非常方便喔
我的直接在飯店內訂購Alpine crossing shuttle bus
shiang-chi
於 2019 年 11 月住了 1 晚
10/10 有夠讚
LAI FONG
2019 年 1 月 3 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jacuzzi is available!
It was my second time living in this hotel. The location is convenient for the Crossing Track. I particularly like the Jacuzzi. I was relaxed in the pool after hiking for a long day. The restaurant offers a large varieties of food. So I did not have to go to somewhere else after the exhaustive exercise. I enjoyed my dinner on the Christmas Eve there! The dehumidifier in the laundry helps to dry the cloth. Perfect!
Staff are friendly and helpful. I will definitely rebook this hotel in future visits.
LAI FONG
於 2018 年 12 月住了 2 晚
10/10 有夠讚
真實旅客
2018 年 5 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2018 年 5 月住了 1 晚
8/10 不錯哦
CHIH-WEI
2018 年 2 月 26 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
地點非常方便,房間乾淨,廁所小了些但還夠用
CHIH-WEI
8/10 不錯哦
Chih June
2018 年 2 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Location is good
Good location for hikers after Tongariro alpine crossing,we are a family of 4,good for staying overnight,but bathroom is too tiny like a doll house
The restaurant was buzzing when we arrived for dinner, and there was about an hour’s wait for a table, so something to keep in mind if you're planning to eat during peak times.
Our neighbours in the room next door were quite noisy until around midnight, which made it a bit hard to wind down.
That said, the staff were absolutely lovely and welcoming, and our room was spotless. We really appreciated the care that went into keeping everything clean.
Scott
於 2025 年 7 月住了 4 晚
2/10 很糟糕
RONGWU
家庭旅遊
2025 年 8 月 2 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
When we booked the room, there was no clear indication that children would be required to have their own beds or that they couldn’t share a room with parents. We stayed the first night without any issue, and only on the second day were we told we must pay for another full-priced room, or leave.
We did not stay the second night, and yet we were charged. The hotel’s failure to communicate this policy at check-in, combined with Expedia’s lack of clarity during booking, resulted in significant stress and additional cost to our family.
RONGWU
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Jaco,Te Aroha
家庭旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質和住宿環境和硬體
Fir a short stay and 5 people it is enough
Jaco
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Stanislavs
商務旅客
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place to stay
Stanislavs
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Rica Mae
家庭旅遊
2025 年 7 月 23 日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
A guy entered our room around 2:15am. I open my eyes a little bit to see his face but I can't recognized it. I was so nervous and scared that time so I didn't ask for help from my parents coz the first thing in my mind is that what if he has a knife or gun that he can use to kill us. He sat to our bed where I and my son sleeping. After that he stand up and turn on the light and open the door for about 2-5mins and then he go upstairs where my parents are sleeping, I don't know if what he is looking for. After a few minutes he went downstairs and leave our room. After he leave our room I immediately locked again the door and went upstairs to wake up my father and I told him that there is another person who entered our room. My father immediately went to reception but no one is on duty, he also ring the manager's number twice or thrice but the manager didn't pick up the phone to answer my father's call. So my father decided to call 155 at first and then the staff told to my father that he should call 111 for immediate response of an officer. The officer arrived in a minute and he also tried to ring the manager's number but still he didn't pick up the call. We went to our room with the officer and explained everything. Until now we are waiting for the update of cctv footage from the hotel. It's the first time I've encountered that kind of situation. My son was traumatized on what happened earlier, he don't want to sleep that time and he is crying thinking about what happened.
Rica Mae
於 2025 年 7 月住了 2 晚
4/10 不太好
Yik Kong
家庭旅遊
2025 年 7 月 15 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Not enough lights at corridor to the extent that it's a safety concern. Room and bathroom sfor 4 adults are so small that it's not practical.
Yik Kong
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Jean
親子旅遊
2025 年 7 月 14 日
喜歡:整潔度
Hôtel très sympathique avec un super restaurant et une carte plus que correcte. Petit bémol, la salle pour la lessive était inondée.
Jean
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Luba
2025 年 7 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great location, lovely dinners in front of the. Real log fireplace and great winter ambiance, tidy and clean rooms. We would be definitely back. Simple and exactly what we were after.
Luba
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Shikha
親子旅遊
2025 年 7 月 11 日
喜歡:整潔度、員工素質和設施服務
Nice for a short stay.
Shikha
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Maria,Dargaville
親子旅遊
2025 年 7 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great location and easy to find. Amazing views. Room cosy and warm. Spa could use a roof for when it rains. Restaurant was out of kids pizza for dinner could of offered an alternative.
Maria
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Subin
2025 年 7 月 11 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great Stay with Excellent Service
Subin
於 2025 年 7 月住了 1 晚
8/10 不錯哦
JING
家庭旅遊
2025 年 7 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s a great experience overall. The room is a little tiny for the family of four.
JING
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Patience
2025 年 7 月 10 日
喜歡:整潔度、員工素質和住宿環境和硬體
everything was great, will definitely come back
Patience
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Donald
2025 年 7 月 10 日
Donald
於 2025 年 7 月住了 3 晚
8/10 不錯哦
arshad
親子旅遊
2025 年 7 月 9 日
喜歡:整潔度和員工素質
We stayed for one night in family room with two single beds downstairs and a double upstairs. Hotel can do with a bit of renovation but beds were comfortable and room was clean. Staff was friendly and food looked good. Bathroom is small but shower was fine. Can hear people talking in adjacent rooms. Overall good stay as good location and services.