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Grand Hi Lai Hotel

Photo gallery for Grand Hi Lai Hotel

Reception
Outdoor pool, open 6:30 AM to 9:30 PM, pool umbrellas, sun loungers
Down comforters, in-room safe, desk, blackout drapes
Down comforters, in-room safe, desk, blackout drapes
Down comforters, in-room safe, desk, blackout drapes

Overview of Grand Hi Lai Hotel

Grand Hi Lai Hotel

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
No.266, Cheng-kung 1st Rd., Kaohsiung, 801

Explore the area

  • Popular LocationHanshin Department Store1 min walk
  • Popular LocationLove River8 min walk
  • Popular Location85 Sky Tower14 min walk
  • AirportKaohsiung (KHH-Kaohsiung Intl.)11 min drive

Choose dates to view prices

About this area

Kaohsiung

Located by the sea, Grand Hi Lai Hotel is in Kaohsiung City Centre neighborhood and is connected to a shopping center. Liuhe Night Market and Dream Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Love River and Central Park. Traveling with kids? Make time for Pier-2 Art Center, or check out an event or a game at Kaohsiung Arena. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's central location.

What's nearby

  • Hanshin Department Store - 1 min walk
  • Love River - 8 min walk
  • Urban Spotlight Arcade - 8 min walk
  • Glory Pier - 8 min walk
  • 85 Sky Tower - 14 min walk

Getting around

  • Kaohsiung Station - 3 min drive
  • Glory Pier Station - 6 min walk
  • Kaohsiung Intl. Airport (KHH) - 11 min drive

Restaurants

  • 43F海港餐廳 – Serves breakfast, lunch, and dinner daily.

About this property

Grand Hi Lai Hotel

Luxury hotel connected to a shopping center in Kaohsiung with 13 restaurants
Along with 13 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafés, and a conference center are onsite. All 540 rooms feature thoughtful touches like pillow menus and slippers, along with conveniences such as electric kettles and free tea bags/instant coffee. Free WiFi and room service are standard, as are LCD TVs with satellite channels.
Grand Hi Lai Hotel offers 540 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with hydromassage showerheads, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 14 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee daily 6:30 AM–10:30 AM: TWD 528-528 for adults and TWD 165-528 for children
  • 13 restaurants and 2 coffee shops
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Fitness center
  • Outdoor pool
  • Shopping mall
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 1 year old or younger stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between TWD 528 and TWD 528 for adults, TWD 165 and TWD 528 for children (approximately)
  • Airport shuttle fee: TWD 1500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: TWD 500 per person, per night and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:30 AM to 9:30 PM
One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding
Parking height restrictions apply
Guests under 14 years old are not allowed in the spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grand Hi
Grand Hi Lai
Grand Hi Lai Hotel
Grand Hi Lai Hotel Kaohsiung
Grand Hi Lai Kaohsiung
Hi Lai
Hi Lai Hotel
Hotel Grand Hi Lai
Grand Hi Lai Hotel Hotel
Grand Hi Lai Hotel Kaohsiung
Grand Hi Lai Hotel Hotel Kaohsiung

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 638 out of 989 reviews
5 - Excellent 65%
Rating 4 - Good. 299 out of 989 reviews
4 - Good 30%
Rating 3 - Okay. 35 out of 989 reviews
3 - Okay 4%
Rating 2 - Poor. 11 out of 989 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 989 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience. Everything is great! Thank you!
Stayed 2 nights in Apr 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
pleasant stay
had been in this hotel for many times. This time was unlucky. Got a room with a badly designed bathroom. The bathtub is large but the toilet is placed in a very narrow space between the washbasin and the shower cabin. I (weight 62 Kg.) have to squeeze myself into it.
Stayed 3 nights in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Kaohsiung.
Good hotel, great view, nice location. Staff was very helpful dealing with my car and bikes. Stayed in a harbor view room and was worth it.
Stayed 2 nights in Dec 2020