Front desk staff was great- this review is not based on them. We were informed AFTER arriving to the property for check-in that the water would be turned off due to a mandatory “maintenance issue”. A “maintenance issue” they knew about a few days beforehand. Instead of contacting guests BEFORE check-in, they sprang this on us during when we got there. They then asked if we would like to stay somewhere else. Keep in mind, there were two sold out concerts that weekend. In addition to losing the money on this room (it was a non refundable reservation), I would then spend another $400+ on a room at another hotel (if we could find one). There was no choice. Once going into the room, there was a weird smell, hair in the sink and the television was on. I was so upset I ended up driving 3 hours back to Memphis after leaving the concert. I will never stay at another SpringHill Suites again and will be disputing this transaction.
LaKeshia
於 2025 年 7 月住了 1 晚
10/10 有夠讚
LIMIN
家庭旅遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, close to Patheron
LIMIN
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Jessica
團體旅遊
2025 年 7 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff was welcoming and caring. Super kind. The room was nice and big. The pool nice and cool in the humid heat. Break selection was decent, though I wish there was better waffles or pancakes.
Jessica
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Peggy
情侶出遊
2025 年 7 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent staff and breakfast!! Loved the prepackaged waffles and pound cake!!! Great location to everything!!!
Peggy
於 2025 年 7 月住了 3 晚
10/10 有夠讚
jamie
商務旅客
2025 年 7 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Delayed check in due to rooms being overly messy after July 4th weekend. We were supposed to get a call when room was ready but we never received it. There is quite a bit of construction going on within lobby. Rooms were quiet and clean. Staff were friendly. Breakfast was yummy.
jamie
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Barbara
情侶出遊
2025 年 7 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
5 star hotel for sure! We loved it there and highly recommend Springhill Suites!
Barbara
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Michael
2025 年 7 月 6 日
Michael
於 2025 年 7 月住了 3 晚
10/10 有夠讚
paula,kennesaw
家庭旅遊
2025 年 7 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love this hotel! Has a beautiful lobby and spacious rooms and wonderful location to lots of great places!
paula
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Michael
2025 年 6 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
Michael
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Stanton
情侶出遊
2025 年 6 月 23 日
喜歡:整潔度、員工素質和設施服務
Check in was at 3 so i waited until 3 to check in and get the day started only to be told to return in 30 minutes because room wasn't ready. Also the whole place is under major construction . Didn't have to hear it but everything was a work zone and not a beautiful $220 per night hotel. Not to mention the waterbottle in our room was $6 lol. And parking was $35 nightly with broken entrance gates
Stanton
於 2025 年 6 月住了 1 晚
8/10 不錯哦
sherri
家庭旅遊
2025 年 6 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
Comfortable beds, very clean, and the staff was great!
sherri
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Li
2025 年 6 月 16 日
Li
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Thomas
2025 年 6 月 10 日
喜歡:整潔度和住宿環境和硬體
Thomas
於 2025 年 6 月住了 1 晚
8/10 不錯哦
saad brikho nada
2025 年 5 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean ,good location ,close to downtown
saad brikho nada
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Jeanine
情侶出遊
2025 年 5 月 23 日
喜歡:整潔度、設施服務和住宿環境和硬體
This was a great place to stay! First, very friendly staff! We got there very early and they were able to accommodate us by getting us into a room early. The rooms were VERY clean, breakfast was great, the location is fantastic. It's a short walk to all the bars on broadway. We will definitely stay here again!
Jeanine
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Magesh
2025 年 5 月 19 日
Magesh
於 2025 年 4 月住了 2 晚
8/10 不錯哦
Mingjiang
家庭旅遊
2025 年 5 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Walking distance to and from the university.
Mingjiang
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Isabella
家庭旅遊
2025 年 5 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The front desk staff was very friendly and helpful. The room was a great size and comfortable and we enjoyed the included breakfast in the morning. It was great that they had a parking garage but thought it would be free or discounted for the guests.
Isabella
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Karen
情侶出遊
2025 年 5 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Liked the area. Plenty of bar and restaurants in the area, Reasonable priced, and easy to walk too. The Hotel give us a map of restaurant in the area which was helpful. Downtown was a good mile but easy to walk to. We are used to having a car but we mange just fine with out one. Breakfast was a plus we eat there every morning. Never used the pool but the gym. Staff was friendly we would stay there again..... the only thing was missing was a outside space.
Karen
於 2025 年 4 月住了 4 晚
8/10 不錯哦
真實旅客
2025 年 4 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
SpringHill Suites Review
It was clean and breakfast was pretty good. The only thing that didn't work during our stay was the internet connection to the room's TV which was quite disappointing. I did ask the front desk for help, and they sent an IT guy, but he wasn't very helpful so during our stay we weren't able to access Netflix or other apps. Another thing was that housekeeping threw away one of our hair products which was kind of pricey, it was on the counter of the bathroom.