「Unfortunately, my check-in experience was very disappointing.
The woman handling my check-in was not friendly or welcoming, and the process took approximately 1 hour. I had already paid for my stay in full online, yet she asked me to pay again. I then had to spend time explaining and proving that the reservation had already been paid for and that I should not be charged twice. This was particularly frustrating because I expected my payment status to be verified before requesting additional...
「The hotel did not process the online payment that was debited from my account on your booking platform, so I paid in cash. I am attaching the receipt. I would like a refund.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
