"Though carparking is charged by the day with multiple entry, there was a double charge on one of the day. When query, the reception staff (guy) was kind of rude in clarifying details, he seem to be 'questioning'. Service staffs at breakfast was on the other hand very courteous.
The place has lost its shine over the years."
"Breakfast was delicious. Location was fantastic - only about a 15 minute walk to Jonker Street. Rooms were spacious and very comfortable. Our only "gripe" was that we were unable to get a connecting room even though we made a request for it on our application. This would have made the stay near perfect. That being said, we were able to get rooms next to each other on the same floor. I would suggest having the option for connecting rooms as that would allow more families to choose to stay here."
"Stayed here 2 years ago and really liked it so came back this time. However, standards are really not the same as before. The rooms are a little dated and the toilet sewers gave off a bad smell at night. So bad that we were awakened by the smell. Also, our room was beside the service room and overnight, we kept hearing the opening and slamming of the service doors possibly by the hotel staff. That lasted till 10 plus pm and started again before 6am. Would probably not go back again on our next trip to malacca."
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