"Don’t stay here unless cheapness or closeness to the train station is imperative. Elevator is a rickety old coffin made in the 80s with missing buttons and things to together with duct tape, the lobby call button is held on with a zip tie, my shower head was broken so non of the water came from the main nozzle, came out the sides and the drain didn’t work quickly so if you were in there more than 5 mins the water level would rise and flood the bathroom, the toilet button was snapped off and the first time I used it it worked and then didn’t work again as the water would constantly flow so couldn’t flush the toilet, ask them at reception to fix, said someone would come, they didn’t, asked them again, same thing, didn’t bother asking again. Fez is really hot compared to other cities in Morocco, it was like 29C - 32C the whole time I was there, my air condition unit was ancient, didn’t work, only pumped out warm air, learned this the first night, the next day u went down stairs to ask about the air conditioning, wether maybe I was using it wrong or if I could be moved to another room with working aircon, they said no aircon doesn’t work in any room, no idea if that’s true but it was sweltering hot for someone from a cold country like me and she was really rude and aircon was in the promised amenities, so if you do come her don’t come in spring or summer coz you’ll sweat to death, I asked them if I could get an electrical fan since the air con didn’t work, she made a face said no"