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Reviews of Element Moline

3 out of 5
Element Moline
316 12th Street, Moline, IL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 363 out of 462 reviews" "
Rating 8 - Good. 71 out of 462 reviews" "
Rating 6 - Okay. 18 out of 462 reviews" "
Rating 4 - Poor. 6 out of 462 reviews" "
Rating 2 - Terrible. 4 out of 462 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here good and clean and good food
Stayed 1 night in Apr 2024
Response from Kristi on 2024/4/29
We appreciate you choosing to stay with us at the Element Moline, Melissa! Thank you so much for taking the time to leave a review for our hotel. We look forward to seeing you again!

10/10 Excellent

Areli

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay. I loved that it was a repurposed factory turned into hotel. Enjoyed the history of the building and the staff. The breakfasts, the happy hour. Thank you so much. Great stay
Stayed 2 nights in Apr 2024
Response from Kristi on 2024/4/28
Thank you for staying with us Areli and thank you for taking the time to write such a wonderful review from your stay! We hope to see you soon!

10/10 Excellent

Beth, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kristi on 2024/4/19
Thank you for the fabulous review, Beth! We hope to see you again very soon!

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Kristi on 2024/4/15
Thanks for staying with us Craig! We hope to see you again soon!

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kristi on 2024/4/15
Thanks for staying with us Natalie! We hope to see you back again with us very soon!

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a concert and the room was amazing! Loved all the amenities included! Definitely will stay again!
Stayed 2 nights in Mar 2024
Response from Kristi on 2024/3/29
Thanks for staying with us Melissa! We are so happy you enjoyed our hotel. We are looking forward to seeing you again!

10/10 Excellent

Steph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel! The continental breakfast was the best I've had and we will definitely will be staying here again. The staff were so friendly and the pool was perfect. I think it was salt water so my skin was not super dry and the eyes didn't burn like other hotel pools.
Stayed 1 night in Mar 2024
Response from Kristi on 2024/3/15
Thank you for the wonderful review Steph! We are so happy that you enjoyed your stay with us. You're right, our pool is a salt water pool. We're glad you were able to enjoy time in the pool. We look forward to seeing you again very soon!

10/10 Excellent

Kelly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Feb 2024
Response from Kristi on 2024/2/28
Thanks for staying with us Kelly! We're so happy that you enjoyed our breakfast! We hope to see you again soon!

6/10 Okay

Tad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and the staff amazing. Even gave up their own parking spot so we had a spot to park after their lot filled up with unauthorized rodeo event crowd took up all the parking. The average review is due to booking a one bedroom suite on expedia and only getting a standard room. While they adjusted our rate after I pointed out that what we were charged was for a larger room, they did not have the room we wanted and did not catch charging us more for what we got. Lots of character in their building and rooms and a great breakfast.
Stayed 1 night in Feb 2024
Response from Kristi on 2024/2/21
Thank you for your response Tad. I am so sorry that the room type you reserved was unavailable upon your arrival at our hotel. We truly do our best to accommodate all reservations and I sincerely apologize that we were unable to accommodate yours. If the rate has not been adjusted, please give our hotel a call and I would be more than happy to refund your credit card for the overcharge. Again, I am so sorry for the error and we hope you will give us another chance in the future!

10/10 Excellent

Melanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Response from Kristi on 2024/2/21
Thanks for staying with us Melanie! We hope to see you again very soon!

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kristi on 2024/2/7
Hi Lori! Thank you for staying with us at the Element Moline. We are happy to hear that you enjoyed your stay in the Quad Cities and we hope to see you again very soon!

10/10 Excellent

britteny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for this stay
Stayed 1 night in Jan 2024
Response from Krista on 2024/2/2
We are so glad we were able to provide such an amazing stay for you!We hope you visit us again so we're able to provide another perfect stay for you.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kristi on 2024/2/4
Thank you for the wonderful review Daniel. We hope to see you again soon!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This building and the industrial style was very cool. Work out room was great. Having Pour Bros attached was a huge bonus. The only thing missing was a place to eat in the hotel. But, plenty of walkable places and a full market in the hotel that you could bring back to your room.
Stayed 1 night in Jan 2024
Response from Kristi on 2024/1/29
Thank you Nancy for the wonderful comments and review from your recent stay with us at the Element Moline. We are so pleased that you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

STEVE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kristi on 2024/1/22
Thank you for staying with us at the Element Moline! We hope to see you again soon!

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brilliantly designed hotel with exceptional cleanliness and amenities! It’s a treasure!
Stayed 1 night in Jan 2024
Response from Kristi on 2024/1/8
Thank you for staying with us Marsha! We hope to see you again very soon.

2/10 Terrible

Brian

Traveled with partner
room was noisy. you could hear everything from room above. people walking across floor loudly until 4am. we finally had to leave. not a place i would recommend if you need a good nights sleep
Stayed 1 night in Dec 2023
Response from Kristi on 2024/1/8
Brian,I am so sorry that guests in our hotel were being loud during your stay with us. This is definitely not typical of guests at our hotel. We hope you will give us another try in the future!

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of your favorite hotels
This hotel is fantastic! Convinent location to the arena and resturaunts. Great customer service and free breakfast. We loved the ambiance of this former industrial building turned into an amazing hotel!
Stayed 1 night in Dec 2023
Response from Kristi on 2023/12/27
Thank you for staying with us Chad and thank you for the rave review! We hope you will stay with us again the next time you are in the area!

10/10 Excellent

Karydith

Stayed 1 night in Dec 2023
Response from Kristi on 2023/12/27
Thank you for the wonderful rating Karydith!

10/10 Excellent

Vazul

Liked: Amenities
So clean and friendly. The surrounding area is also clean and appitomizes true Midwest charm.
Stayed 1 night in Dec 2023
Response from Kristi on 2023/12/27
Thank you Vazul for the wonderful review and comments regarding our hotel. We hope to see you again very soon!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Kristi on 2023/12/13
Thank you for the review Sandra! We hope to see you again soon!

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and comfortable
Stayed 1 night in Nov 2023
Response from Kristi on 2023/11/7
Thank you for staying with us Elisabeth! We hope to see you again soon!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Daniel on 2023/10/22
Thomas,Thank you very much for staying with us and we hope to see you again soon!

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless, contemporary, inexpensive place if you have to stay in Moline.
Stayed 1 night in Oct 2023
Response from Daniel on 2023/10/15
Melissa, Thank you very much for your feedback and kind words. We hope to see you again soon!

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel to stay and walk to downtown events.
Stayed 1 night in Oct 2023
Response from Daniel on 2023/10/22
Melanie,Thank you for staying with us and we are happy to hear you enjoyed your stay and had the chance to experience the downtown area. We hope we can serve you again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Have stayed here before and have always been satisfied. Cool hotel, and they have a couple of bikes for use if staying there which is fun! Clean room, clean sheets, clean mattress (believe me I check!)
Stayed 2 nights in Sep 2023
Response from Daniel on 2023/10/2
Thank you very much for your return business and we are very happy you enjoyed your stay. We hope to serve you again soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is quaint, great location, and great employees.
Stayed 13 nights in Sep 2023
Response from Daniel on 2023/10/1
Jennifer,Thank you very much for staying with us and for your kind words. We hope we may serve you again soon!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort in Moline
I was pleasantly surprised at the comfortable and spacious room. Everything I could have wanted - cookware, tableware, and many USB ports. The location was easy to find from the interstate, and is very close to many riverfront amenities
Stayed 1 night in Sep 2023
Response from Kristi on 2023/9/25
Ann,Thank you so much for staying with us at the Element Moline! We appreciate you taking the time out of your day to write such a wonderful review about our hotel. We hope to see you again the next time your travels bring you back to the Quad Cities.

10/10 Excellent

Charles

Stayed 2 nights in Sep 2023
Response from Kristi on 2023/9/18
Thank you for staying with us at the Element Moline! We appreciate you taking the time to post such a wonderful review of our hotel. We hope to see you again the next time you visit the Quad Cities.

6/10 Okay

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is great but it’s right next to railroad tracks with trains constantly coming by in the middle of the night blaring their horns. I was given a room directly across from the tracks so needless to say I didin’t get any sleep as it’s SO Loud.
Stayed 1 night in Sep 2023
Response from Daniel on 2023/9/10
Leah, thank you for your feedback, we always appreciate it so we can continue to improve our guest's experiences. If we have the chance to accommodate you in the future, always feel free to request a non-train side room either by phone or at check in. We will be happy to fulfill any requests based on our availability. Thank you and we hope to see you again!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Daniel on 2023/9/8
Amanda, thank you very much for staying with us and hope you to see you again soon!

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious! Great location.
Stayed 1 night in Aug 2023
Response from Daniel on 2023/8/27
Thank you very much for staying with us Paige. We hope to serve you again soon!

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
The common areas were comfortable. The Happy Hour and Breakfast Cook was wonderful! The bed and pillows were not comfortable.
Stayed 5 nights in Aug 2023
Response from Daniel on 2023/8/14
Thank you for your comments Susan. We appreciate your feedback and are always looking for opportunities for improvement. We are very happy your enjoyed our breakfast and happy hour. We hope to serve you again soon!

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with many things to do within walking distance.
Stayed 2 nights in Jul 2023
Response from Daniel on 2023/7/27
Chad, thank you very much for staying with us and we hope to see you again soon!

10/10 Excellent

James M

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around for comfort. They have bikes!!! Love this place and we will be back. Amenities exceptional and so a great area.
Stayed 1 night in Jul 2023
Response from Daniel on 2023/7/23
James,Thank you so much and we are very happy you enjoyed your stay. We look forward to seeing you again!

10/10 Excellent

cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kristi on 2023/7/5
Than you Cecilia for staying with us at the Element Moline! We are so happy that you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, great location for checking out the town
Stayed 2 nights in Jun 2023
Response from Daniel on 2023/6/19
Nathan,Thank you so much for staying with us and for your feedback. We hope to serve you again soon!

8/10 Good

Christopher

Traveled with partner
Liked: Staff & service, property conditions & facilities
The property itself is great, the staff was A , but the maintenance and cleanliness was pretty shabby. Carpets throughout the facility were badly in need of cleaning, signage in elevators was torn, dirty and peeling (which just gives the experience an 1 star vibe). Furniture in the room seemed more like an afterthought than a plan.
Stayed 2 nights in Jun 2023
Response from Daniel on 2023/6/19
Christopher,Thank you so much for staying with us. We appreciate your feedback, as we are always looking for opportunities for improvement. We are very happy to hear our staff made such a good impression. We hope to get the chance to serve you again soon!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Daniel on 2023/6/19
Chris,Thank you very much for staying with us and for your feedback. We hope to see you again soon!

10/10 Excellent

Fernando

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property next to arena great staff.
Stayed 2 nights in Jun 2023
Response from Daniel on 2023/6/5
Fernando, thank you for staying with us and for your feedback. We hope to see you again next time!

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
WAY overpriced in relation to the service
No daily servicing of the room. Only once every three days. When I complained they said they'd address it, but all they did was throw fresh towels down in front of the door. When I complained again, they made the bed but left the wet towels on the floor, didn't empty the wastebaskets or replenish the coffee, etc. WAY over priced in relation to the service.
Stayed 2 nights in May 2023
Response from Daniel on 2023/6/4
We very much appreciate your feedback, as we are always looking for opportunities for improvement. I apologize for the difficulties during your stay. We hope you will give us a chance again in the future. Thank you very much!

10/10 Excellent

Ed

Traveled with family
Liked: Property conditions & facilities
Very fine property. Breakfast was very good.
Stayed 2 nights in May 2023
Response from Kristi on 2023/5/30
Hi Ed, Thank you so much for the wonderful review! We are so happy that you enjoyed your stay with us and we hope to see you again very soon!

6/10 Okay

Vicki

Traveled with family
They called and said they were overbooked and had to move us to another hotel. They found us another hotel nearby and paid for our overnight stay. Not ideal but acceptable
Stayed 1 night in May 2023
Response from Daniel on 2023/5/29
Thank you and we appreciate your feedback. We apologize we were not able to accommodate you and hope you will give a try again in the future!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exhausted
The location is great and the space is beautiful. The only issue we had was that our room was connected to the 2nd floor patio. There were people partying stepa from our room until well after midnight. We did not have a good night of sleep after a very long day of driving.
Stayed 1 night in May 2023
Response from Daniel on 2023/5/22
Thank you for staying with us and providing us feedback about your stay. We apologize for the trouble you experienced during your stay. Any time there is a noise disturbance we are more than happy to intervein on behalf of a guest as soon as we are made aware of an issue and our staff is available any time at the front desk. We hope you give us the chance to serve you again soon!

6/10 Okay

Cindy

Stayed 1 night in May 2023
Response from Daniel on 2023/6/15
Thank you for staying with us! We appreciated your feedback and hope you will give us a chance again to serve you!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel conveniently located downtown. Excellent accommodations with a friendly staff.
Stayed 1 night in May 2023
Response from Daniel on 2023/5/6
Thank you very much for staying with us. We are happy to hear you enjoyed your stay with us. We hope to serve you again soon!

8/10 Good

DAVID, Lancaster

Stayed 1 night in Apr 2023
Response from Daniel on 2023/5/6
Thank you very much for staying with us. We hope to see you again soon!

10/10 Excellent

Emily

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very cool property. Awesome service from staff. Daniel at the front desk was super friendly and helpful.
Stayed 1 night in Mar 2023
Response from Kristi on 2023/3/28
Thank you for staying with us at the Element Emily and thank you for the wonderful comments regarding Daniel! We hope to see you again soon!

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel! It is like no other hotel that I have ever been to. The staff was great and the location was perfect.
Stayed 1 night in Mar 2023
Response from Kristi on 2023/3/21
Thank you for staying with us Holly and thank you for the wonderful review! We hope to see you again the next time you are in the Quad Cities area!

10/10 Excellent

Christie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right across the street from The Vibrant Arena. Beautiful old restored building. Will definitely stay here every time we are in Moline!
Stayed 1 night in Mar 2023
Response from Kristi on 2023/3/20
Thank you for staying with us Christie and thank you for the wonderful review! We hope to see you again soon.