2/10 很糟糕
Susan
親子旅遊
2025 年 7 月 25 日
Check in was no problem at all.
The hotel stay was horrible.
The main reason we stayed there was because of the pool. Our granddaughter wanted to swim.
The pool water looked like dirty bath water. The hot tub had mold in it.
We didn't have enough towels, and I had to go down to the desk to get more, and they didn't give us wash towels.
There wasn't enough toilet paper, less than a half a roll.
Overall we paid $300+ for a bed.
This was the worst experience I have ever had.
My granddaughter was so disappointed that she couldn't swim.
The young man at the check in desk was very nice.
No room service(cleaning)
The least they could do is change out towels.
You need to step up your game.
I expect to hear back from you.
Thank you
Susan Jackson
Susan
於 2025 年 7 月住了 2 晚