「I booked this hotel because I had previously stayed at an Arlo property in New York and had a fantastic experience. Unfortunately, this stay was the complete opposite and has seriously changed my opinion of the brand.
Before we even checked in, we were offered an early check-in for an additional $75. When we declined, the attitude of the staff noticeably changed. From that point on, the front desk staff were cold, unhelpful, and made us feel like an inconvenience rather than paying guests. There...
「I booked this hotel because I had previously stayed at an Arlo property in New York and had a fantastic experience. Unfortunately, this stay was the complete opposite and has seriously changed my opinion of the brand.
Before we even checked in, we were offered an early check-in for an additional $75. When we declined, the attitude of the staff noticeably changed. From that point on, the front desk staff were cold, unhelpful, and made us feel like an inconvenience rather than paying guests. There...
Coralee