Courtyard

Reviews of Seaside All Suites Hotel

3 out of 5
Seaside All Suites Hotel
7500 Collins Avenue, Miami Beach, FL

Reviews

7.8

Good

Rating 10 - Excellent. 1008 out of 2490 reviews" "
Rating 8 - Good. 773 out of 2490 reviews" "
Rating 6 - Okay. 286 out of 2490 reviews" "
Rating 4 - Poor. 167 out of 2490 reviews" "
Rating 2 - Terrible. 256 out of 2490 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Justin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property photos are not accurate! Property is not “gated”, gate open and no code required for entry. People loitering around property, hiding stuff in bushes, not safe feeling at all. Room door was completely open upon check in. Immediately turned around and asked to cancel check in. They refused. Expedia wouldn’t help. Hotel wouldn’t even charge me one night and credit back the rest, charged for the full stay (4nights) even though I didn’t touch the room. Do no book!
Stayed 4 nights in Apr 2024

2/10 Terrible

Tiffany

Traveled with family
Liked: Cleanliness, property conditions & facilities
They did not communicate that they didn't take Amex credit cards. They also overcharged us for a pillow stain. Never have I ever had a damage to a room. I would not stay here if I could help it. Only benefit is that it's close to the beach.
Stayed 1 night in May 2024

8/10 Good

Shawtia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the Front Desk woman name Mariana. She was professional and very nice. I can appreciate the early check-in as well because we missed our flight. The aparthotel we stayed in was nice and spacious. Although we didn’t have towels or wash cloths in our room. Other than that it was a wonderful stay.
Stayed 1 night in May 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a fabulous time at the hotel!!! Loved it 10 stars!!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Luz

Liked: Property conditions & facilities
Everything was great
Stayed 4 nights in Apr 2024

4/10 Poor

Asiah

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
when we first arrived we were asked to put down a deposit that we weren’t aware we would have to pay. Once in the room, all the towels were dirty, bed had stains, and the counter tops had bugs crawling around. Took several hours to finally get moved to another room. Once in that room it was a spider in the shower and the beds still had stains on the sheets
Stayed 3 nights in Mar 2023

2/10 Terrible

Ebonee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

NATHALIE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like that the beach was one block away and many places to eat, drink and shop at walk distance
Stayed 2 nights in Apr 2024

4/10 Poor

pamela

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No bath mat, no face cloth and no hand towel. If we asked fresh towels doesn’t give us. The housekeeping said need to wait 3days from the day we check in. The mattress pad was dirty!
Stayed 4 nights in Apr 2024

4/10 Poor

Frank

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
1. Office location moved without notice. Had to lug luggage around city streets to find it. 2. Directions to room were confusing and had to lug luggage around city streets again to find building location. 3. No towels in room. 4. Limited English skills of staff other than front office. LOCATION - a very short walk to the beach, so there was that. Would I stay again? No.
Stayed 1 night in Apr 2024

10/10 Excellent

Makayla

Stayed 3 nights in Apr 2024

10/10 Excellent

Bill

Disliked: Cleanliness
Mattress had heavy permanent stains
Stayed 1 night in Apr 2024

6/10 Okay

Emma

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Laquonda

Traveled with family and small children
Very nice location and affordable
Stayed 2 nights in Apr 2024

10/10 Excellent

Ariana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Chan

Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Heather

Disliked: Cleanliness, amenities, property conditions & facilities
The first thing I’ll start with is that I originally book for Oceanside suites the one with the pool when I arrived they had put me in seaside suites. Pictures look nothing like the rooms.. the floor was so dirty my feet would get dirty just walking around the room even after I had showered.. I had to wear my shoes around the room… The staff refused to give me extra toilet paper on a 5 day stay. The one I started with was half a roll. The sheets were stained with yellow and pink stains. Had a weird smell in the room. Also the staff spoke to me very disrespectfully when I had questions or concerns. & for The neighborhood I only was walking to my car parked on the street over and was followed until I pulled my phone out to “record” them.
Stayed 5 nights in Apr 2024

10/10 Excellent

Keisha

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
This property should let people no it’s parking but gotta pay that’s my only problem everything else is amazing and the have to have rooms ready when guest arrive on time
Stayed 1 night in Apr 2024

4/10 Poor

Alison

Liked: Amenities
Disliked: Cleanliness
I stayed here twice. Stay 1: 2 nights - building behind main location. This is Florida. It's tropical. Mold grows if things are left damp. I am sympathetic. THIS was not that. I could LITERALLY barely breathe in this room because of the overwhelming amount of mold. It was EVERYWHERE, covering every surface. The entire floor, the walls, & the ceiling & you can't open any windows. I asked the front desk if another room was available. No dice. I asked for some bleach to clean it myself. No bleach, but they would send housekeeping 'round in the morning. Couldn't wait until morning so I bought bleach, some sponges, & some other cleaning supplies & spent hours cleaning. Still smelled like mold, but minimally. Housekeeping did come in the morning, but I didn't need them at that point. I never asked for any refund of any kind. Stay 2: 2 nights - main building. This room had a normal level of mold for FL, but had several other issues. No garbage can in the kitchen. Freezer was literally so full of ice crystals that I couldn't close it. I chipped those off, closed the freezer & then the refrigerator wasn't cold, ruining food I just bought & leaving a pool of water on the floor. The worst part BY FAR: the shower. Not exaggerating AT ALL when I say that every 30 seconds, the shower went from either SCALDING to FREEZING or the other way around for the ENTIRE shower. It was AWFUL & not a fluke - happened both days. Also, No handles on the faucets in either kitchen!!! Terrible.
Stayed 2 nights in Feb 2024

10/10 Excellent

Georgi

Liked: Cleanliness, amenities, property conditions & facilities
Great studios.Privacy Kitchen available! Smart Service
Stayed 1 night in Apr 2024

6/10 Okay

Rose

Stayed 4 nights in Apr 2024

2/10 Terrible

Yelitza

Stayed 1 night in Mar 2024

10/10 Excellent

Avona

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024

2/10 Terrible

Matt

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was nothing like the pictures. Bars on windows/entrance. No communication tried calling no response. Sent messages no response from hotel or Expedia. Once booked found out it was 4 random properties homeless people outside. Got to property and it did t look safe ended up having to stay at another hotel. Still no response sw from hotel or Expedia.
Stayed 2 nights in Apr 2024

2/10 Terrible

Rexford

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
They most worried about the $100 deposit more than everything room didn’t clean on arrival checking was 3:00 pm I never got the room until 8:00/ 9:00 pm and I could go on and on
Stayed 2 nights in Apr 2024

2/10 Terrible

Germania

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is worn out and needs extreme, deep cleaning and new sheets and towels (they were all stained or torn). Needs new plumbing and new furniture that is not broken and the bed was sitting on top of exposed wooden blocks that were obviously, not a part of the bed base. The pool chairs were all broken if you sit in one you risk sinking to the floor. On the day of checkout, saw a big roach that appeared to be pregnant and was not even surprised as the cleanliness throughout seemed subpar to say the least so was just more grossed out but again, not surprised smh. Stayed and didn't switch because it was quiet and since I didn't spend much time in the room or hotel space for my purpose of being in Miami I thought I would just suck it up for this time. But would never stay here again or recommend to anyone.
Stayed 4 nights in Mar 2024

2/10 Terrible

Jaslene

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible my boyfriend & I stayed here we each booked a room. In my room the television wasn’t working so I requested a refund and decided to just sleep in my boyfriend’s room. In his room there was literally roaches! (will try to insert pictures), I am still working on a refund for my room - they told him he could not receive a refund. The final room they gave us was by the pool (which goes to 5ft) and while it was better compared to the others two it still had orange/black stains on the white sheets. There is no phone to call to receptionist you have to walk over and most times the receptionist is not there.
Stayed 2 nights in Apr 2024

8/10 Good

Derek

Liked: Amenities, property conditions & facilities
The room was a little dirty and there were some cracks in the floor when I checked in. I asked them to clean it and they cleaned most of it but not all of it. I cleaned the spots they missed. However it’s in a good neighborhood and my stay was mostly good. I rate the hotel a 79/100.
Stayed 3 nights in Mar 2024

8/10 Good

Kennedy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was a very great property. I enjoyed it.
Stayed 1 night in Apr 2024

2/10 Terrible

Gena

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Tina

Traveled with family
Beach across the street
Stayed 1 night in Apr 2024

2/10 Terrible

Tiara

Disliked: Cleanliness, property conditions & facilities
Terrible staffing. No towels. Everything looked and felt cheap.
Stayed 1 night in Mar 2024

8/10 Good

Clint

Liked: Cleanliness, property conditions & facilities
Nice quiet place, convenient location.
Stayed 3 nights in Mar 2024

6/10 Okay

Gabriel

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Do not get trapped here! They advertise as the lobby address but in real the hotel is in another location. The place is not terrible, but the mold smell is unbearable, we even bought an air purifier and tons of antiallergic but it it didn’t help. Very pricey, wouldn’t recommend. Staff is friendly though, we could have a late checkout last day.
Stayed 2 nights in Mar 2024

4/10 Poor

Clinton Alexander

Disliked: Cleanliness
Stayed 5 nights in Mar 2024

8/10 Good

Marjorie, Palisades Park

Business traveler
Liked: Amenities, property conditions & facilities
Employees were very helpful and kind. Property is great Value for the price.
Stayed 3 nights in Mar 2024

6/10 Okay

Sayuri

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we got to the property I was told that housekeeping will happen every 3 days we were there a week and never got our rom clean, I ask several times they just send clean towels. Horrible communication when you ask for something otherwise they answered pretty fast. I am still waiting on my deposit. The day we were leaving they sent a cleaning lady 30min before check-out to our door. I wouldn't recomend
Stayed 7 nights in Mar 2024

10/10 Excellent

Tawanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was Amazing the pool was clean the suite was clean I love the fact that you could cook in the suite we were close to everything and parking was reasonable and easy I will be booking with them again for my next Miami stay customer service was very good no complaints
Stayed 2 nights in Mar 2024
Response from TM, Guest Relations on 2024/3/22
Hi Tawanna! Thank you for taking the time to write such a lovely review. It was our pleasure to provide a comfortable stay with very good service. We welcome the opportunity to host you again when you are back in North Beach.

10/10 Excellent

Alejandro, Teaneck

Stayed 1 night in Mar 2024

10/10 Excellent

YUNG RiCH

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from TM, Guest Relations on 2024/3/22
We appreciate your fantastic rating, Yung Rich! It would be our pleasure to host you again in the future.

8/10 Good

Renee

Stayed 2 nights in Mar 2024
Response from TM, Guest Relations on 2024/3/22
Hello Renee, thank you for your 4-Star rating! It would be our pleasure to host you again for your next stay.

10/10 Excellent

Selam

Liked: Cleanliness, amenities, property conditions & facilities
on a walking distance from the Beach. Bike rental, restaurants and shopping close by.
Stayed 2 nights in Mar 2024
Response from TM, Guest Relations on 2024/3/22
Hi Selam, thank you for writing a review! We are in a great location and we're glad you enjoyed it. We hope to have you as our guest again soon.

8/10 Good

James

Traveled with family
Liked: Cleanliness
The price was a good value. We were not offered a map to the room, and it was somewhat difficult to find. The faucet in the shower was very hard to turn off so that it didn't drip. On the other hand, the kitchenette was a plus, and it was stocked with dishes and flatware.
Stayed 1 night in Feb 2024

6/10 Okay

William

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nowhere to hang clothes. Kitchen lacked basic supplies. Sink was broken. Not enough towels. Shower door was improperly installed. Staff was unsympathetic and unhelpful. Comfy bed. Good shower. Great location.
Stayed 4 nights in Mar 2024

8/10 Good

Julio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from TM, Guest Relations on 2024/3/22
Thank you for sharing your great rating, Julio and we hope to host you again in the future!

10/10 Excellent

Paul

Stayed 1 night in Mar 2024

6/10 Okay

Destiny

Stayed 4 nights in Mar 2024

2/10 Terrible

Anton

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I made my reservation with my wife and my 3-year-old daughter, the room was very dirty the windows did not open at all The sheets and towels smelled of chlorine the whole room was chlorinated and I didn't sleep in the room almost all night because I was afraid for the 2-year-old little girl, I asked for their help but the guy who worked there didn't take my request into consideration at all, I was forced to buy the materials to clean the room myself and I went in and cleaned for several hours, shame that these Miami hotels exist, it was a bad experience, if you don't believe me, go and move the beds just one meter from the place and you will discover a place full of garbage, I'm sorry that Miami has such a reputation and has this garbage among it,
Stayed 9 nights in Feb 2024

4/10 Poor

Arlena

Disliked: Amenities
Hotel never gave me my incidental hold back very disappointed
Stayed 3 nights in Feb 2024
Response from TM, Guest Relations on 2024/3/6
Hello Arlena. I show the incidental hold was released on the day you checked out, so your financial institution will determine how soon it is released from your pending charges. Please keep in mind it was not a charge, so you will not see a refund. If you have any further questions regarding the incidental hold, please contact your issuing bank/credit card company.