I stayed here twice.
Stay 1:
2 nights - building behind main location.
This is Florida. It's tropical. Mold grows if things are left damp. I am sympathetic. THIS was not that. I could LITERALLY barely breathe in this room because of the overwhelming amount of mold. It was EVERYWHERE, covering every surface. The entire floor, the walls, & the ceiling & you can't open any windows.
I asked the front desk if another room was available. No dice. I asked for some bleach to clean it myself. No bleach, but they would send housekeeping 'round in the morning. Couldn't wait until morning so I bought bleach, some sponges, & some other cleaning supplies & spent hours cleaning. Still smelled like mold, but minimally. Housekeeping did come in the morning, but I didn't need them at that point.
I never asked for any refund of any kind.
Stay 2:
2 nights - main building.
This room had a normal level of mold for FL, but had several other issues. No garbage can in the kitchen. Freezer was literally so full of ice crystals that I couldn't close it. I chipped those off, closed the freezer & then the refrigerator wasn't cold, ruining food I just bought & leaving a pool of water on the floor.
The worst part BY FAR: the shower. Not exaggerating AT ALL when I say that every 30 seconds, the shower went from either SCALDING to FREEZING or the other way around for the ENTIRE shower. It was AWFUL & not a fluke - happened both days.
Also, No handles on the faucets in either kitchen!!! Terrible.