「This is a beautiful hotel. The staff attitude towards guests that pay high $$ for rooms could certainly improve. We had difficulty with our room key and front desk staff kept sending us between the room floor and the lobby for help, and security even said we were the 4th issue with keys. If they would explain how to use the key (hold still over sensor for 2-3 seconds) it would have saved alot of aggravation.
Our room was very small for $265 a night but could be because it was an Expedia room....
「This is a beautiful hotel. The staff attitude towards guests that pay high $$ for rooms could certainly improve. We had difficulty with our room key and front desk staff kept sending us between the room floor and the lobby for help, and security even said we were the 4th issue with keys. If they would explain how to use the key (hold still over sensor for 2-3 seconds) it would have saved alot of aggravation.
Our room was very small for $265 a night but could be because it was an Expedia room....
Martha