Located in Melbourne Central Business District, a neighborhood in Melbourne, Platinum City Serviced Apartments is near a metro station. Melbourne Central and Melbourne Cricket Ground are notable landmarks, and travelers looking to shop may want to visit Queen Victoria Market and Collins Street. Check out an event or a game at Marvel Stadium, and consider making time for SEA LIFE Melbourne, a top attraction not to be missed. Visit our Melbourne travel guide
This smoke-free aparthotel features self parking and free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washing machine and a dining area. Housekeeping is available on request.
Platinum City Serviced Apartments offers 34 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on request.
Offsite parking for AUD 30 per day; reservations required; discounts available
Secured, covered self parking on site (AUD 30 per day)
Limited onsite self parking
Family friendly
Children stay free (see details)
Crib: AUD 20 per night
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Microwave
Oven
Stovetop
Toaster
Bedrooms
Premium bedding
Rollaway/extra bed: AUD 30 per day
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Living spaces
Living room
Separate dining area
Separate sitting area
Entertainment
Flat-screen TV with cable channels
Laundry
Washing machine
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Smoking not allowed
Services and conveniences
Housekeeping (on request)
Iron/ironing board
Laptop-compatible safe
Location highlights
In a business district
In the city center
Near a metro station
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
1 building
34 units
41 floors
Built in 2017
Housekeeping (on request)
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 200.00 per stay
We have included all charges provided to us by the property.
Optional extras
Covered self parking fee: AUD 30 per day
Nearby parking fee: AUD 30 per day (262 ft away)
Crib (infant bed) fee: AUD 20.0 per night
Rollaway bed fee: AUD 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
We should mention
Parking height restrictions apply
Property is also known as
Platinum City Serviced Apartments Apartment Melbourne
Platinum City Serviced Apartments Apartment
Platinum City Serviced Apartments Melbourne
Platinum City Serviced s
Platinum City Serviced Apartments Melbourne
Platinum City Serviced Apartments Aparthotel
Platinum City Serviced Apartments Aparthotel Melbourne
Frequently asked questions
Is Platinum City Serviced Apartments pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is available for AUD 30 per day. Limited spots are available.
What time is check-in at Platinum City Serviced Apartments?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Platinum City Serviced Apartments?
Check-out is at 10 AM.
Where is Platinum City Serviced Apartments located?
Located in Melbourne Central Business District, this aparthotel is within a 10-minute walk of Melbourne Central, Queen Victoria Market, and Bourke Street Mall. Marvel Stadium and Melbourne Convention and Exhibition Centre are also within 1 mi (2 km). Melbourne Central Station and Flagstaff Station are within a 5-minute walk.
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Reviews
Platinum City Serviced Apartments Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.8
Location
8.2
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 126 out of 374 reviews
10 - Excellent
126
Rating 8 - Good. 141 out of 374 reviews
8 - Good
141
Rating 6 - Okay. 60 out of 374 reviews
6 - Okay
60
Rating 4 - Poor. 31 out of 374 reviews
4 - Poor
31
Rating 2 - Terrible. 16 out of 374 reviews
2 - Terrible
16
Reviews
Verified
8/10 Good
Adrian
2025/11/10
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, good facilities, well priced and comfortable.
Adrian
Stayed 2 nights in Nov 2025
Verified
8/10 Good
Carli
2025/11/10
Liked: Cleanliness, amenities, property conditions & facilities, communication
Access was easy. Staff were friendly. Apartment was basic but housed the essentials.
Carli
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Frances
2025/10/7
Liked: Cleanliness, room comfort, communication
Fantastic location close to so many things, clean, communication amazing definitely recommend
Frances
Stayed 2 nights in Sep 2025
Verified
6/10 Okay
Sarah
2025/11/2
Liked: Cleanliness, communication
The room was clean and had everything we needed but there was a really strong smell in the apartment which wasn’t very pleasant.
Sarah
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Patricia
2025/3/17
Liked: Cleanliness, property conditions & facilities, communication
Clean and comfortable
Views are great
Plenty of dining options nearby
Patricia
Stayed 1 night in Mar 2025
Verified
8/10 Good
Jenny
2024/3/15
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place to stay, very quiet and secure
Jenny
Stayed 4 nights in Mar 2024
Verified
10/10 Excellent
Lauren
2025/1/21
Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was in a fantastic location. Neat and tidy. Would stay here again no worries
Lauren
Stayed 1 night in Jan 2025
Verified
8/10 Good
Elisabeth
2025/2/9
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay here. It is in a great location with easy access to everything downtown. Check in was very easy with a perfect parking option. The apartment was clean and maintained. It is not very spacious and is a bit small, but it served us perfectly for a one night stay in Melbourne downtown.
Elisabeth
Stayed 1 night in Feb 2025
Verified
10/10 Excellent
Barbara
2024/2/27
Liked: Cleanliness, amenities, communication
Convenient to local restaurants in
Barbara
Stayed 1 night in Feb 2024
Verified
10/10 Excellent
Ramon
2024/9/1
Liked: Cleanliness, room comfort, communication
Location and views are fantastic, very private and quiet for city accommodation. I will recommend it to all my friends.
Ramon
Stayed 6 nights in Aug 2024
Verified
8/10 Good
David
2023/10/22
Liked: Cleanliness, property conditions & facilities, communication
Location Suited our needs
David
Stayed 1 night in Oct 2023
Verified
6/10 Okay
Frances
2025/10/4
Liked: Room comfort
Disliked: Cleanliness
The room needed more kitchen utensils. I booked an apartment hoping to cook breakfast and maybe a few dinners. However there was only 1 pair of tongs, a wooden spoon, 1 small pan, 1 small pot, cups and very minimal cutlery. Definitely needed bowls for salad, a potato peeler, a strainer and an oven dish. It's pointless having an oven and stove if there is nothing to bake or cook with. I could tell that the room had been cleaned however it needs to be more thorough. The kettle was really dirty and the bathroom cupboards hadn't been wiped as there was dust and hair on the shelves. The shower also had mould. Would have been nice to have the car park closer to the hotel. Loved that it was close to the shops and food stores.
I liked the location of this place. The owners were helpful and answered all our question regarding the booking and parking ect......
The down side was the condition and cleanliness of the property.
Susan
Stayed 1 night in Jun 2024
Verified
10/10 Excellent
Jennifer
2023/9/12
Liked: Cleanliness, property conditions & facilities, communication
Staff was terrifically helpful! The view from this perfectly furnished apartment was amazing!
Jennifer
Stayed 1 night in Sep 2023
Verified
10/10 Excellent
Dean
2024/7/31
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location only 100m from Melbourne Central Shopping Centre. Parking is about 100m away in a different building but only $25 a night with in/out.
Excellent communication with staff. Room was neat and tidy, well equipped and a decent size.
Dean
Stayed 2 nights in Jul 2024
Verified
10/10 Excellent
Linda
2024/1/12
Liked: Cleanliness, amenities, property conditions & facilities, communication
We booked a 2nd room apartment. Property was within walking distance to shops and local food. Property was clean and amenities replenished when requested. Would recommend.
Linda
Stayed 4 nights in Dec 2023
Verified
8/10 Good
Kate
2024/2/25
Liked: Amenities, communication
Location is great. Bit of a smell in the bathroom & cleaning could have had a bit more attention to detail. Otherwise it was fine
Kate
Stayed 1 night in Feb 2024
Verified
8/10 Good
Glenn
2025/11/2
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great.value for money. Not big but certainly comfortable
Glenn
Stayed 2 nights in Oct 2025
Verified
8/10 Good
Joanne
2025/11/23
Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms were clean and roomy
Joanne
Stayed 1 night in Nov 2025
Verified
8/10 Good
Fiona
2023/1/20
Liked: Cleanliness, property conditions & facilities, communication
Great location and very reasonable price for a family stay.
Fiona
Stayed 2 nights in Jan 2023
Verified
10/10 Excellent
Deborah
2024/9/26
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location!
Deborah
Stayed 1 night in Sep 2024
Verified
8/10 Good
Paul
2023/5/21
Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed the weekend, would stay there again views were great.
Paul
Stayed 1 night in May 2023
Verified
8/10 Good
Brad
2023/1/9
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and apartment was neat and tidy - would stay there again next time travelling
Brad
Verified
10/10 Excellent
Leigh
2024/9/29
Liked: Cleanliness, property conditions & facilities, communication
Great value for money. Very happy with stay, would definitely stay again.
Leigh
Stayed 2 nights in Sep 2024
Verified
10/10 Excellent
jodi
2024/2/19
Liked: Cleanliness, property conditions & facilities, communication