Property entrance

Reviews of Kanasta Caravan Park

3 out of 5
Kanasta Caravan Park
1-9 Sinclair Ave, Rye, VIC

Reviews

8.4

Very Good

Rating 10 - Excellent. 48 out of 106 reviews" "
Rating 8 - Good. 40 out of 106 reviews" "
Rating 6 - Okay. 13 out of 106 reviews" "
Rating 4 - Poor. 1 out of 106 reviews" "
Rating 2 - Terrible. 4 out of 106 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Zahra

Shower was broken and the fridge noise didn’t let us sleep. Overall average stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Cristi

Liked: Cleanliness, property conditions & facilities
Great park in a great location
Stayed 3 nights in Jan 2024
Response from Tess on 2024/1/26
Hi Cristi,Thank you so much for your excellent feedback. We're thrilled to hear that you enjoyed your stay at Kanasta Caravan Park and loved the fantastic location.We hope to welcome you back for another great experience soon.Cheers,The Friendly TeamKanasta Caravan Park

8/10 Good

Robert

Traveled with family and small children
Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Tess on 2024/1/26
Hi Robert,Thank you for choosing Kanasta Caravan Park. We appreciate your feedback and are delighted to hear you had a positive experience.We look forward to hosting you again soon.Cheers,The Friendly TeamKanasta Caravan Park

8/10 Good

Michelle

Traveled with family and small children
Basic, friendly, functional. Kids had a ball. Location very good.
Stayed 2 nights in Dec 2023
Response from Tess on 2024/1/26
Hi Michelle,Thank you for sharing your feedback. We're glad to hear that you and the kids had a great time at Kanasta Caravan Park. We look forward to hosting you again soon.Cheers,The Friendly TeamKanasta Caravan Park

10/10 Excellent

Kim

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was easy to find and not far the main street of Rye. The communication of the staff was good, with getting our key being easy and contact free, and our cabin was nice and clean. It was a good size for our family too. Would definitely stay here again if back in the area & would recommend to friends as a great option to stay too.
Stayed 3 nights in Sep 2023

10/10 Excellent

Hilary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy booking, great communication, ideal location and size for our requirements. Thank you.
Stayed 2 nights in Jul 2023

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy to deal with, very comfortable and quiet.
Stayed 2 nights in Jun 2023
Response from The Team at Kanasta on 2023/6/30
Hi Victoria.Thanks for the great review, we're glad you enjoyed your stay and hope to see. you again soon.

6/10 Okay

Jared

Traveled with partner
Disliked: Cleanliness
Horrible internet, the sheets on the bed had a red stain on them not sure if that was blood or not the room in general wasn't the cleanest lots of cob webs the kitchen stove only had one working hub which was essentially useless. The good parts are it's very close to the main shops it's a short walk and youve got a plethora of shops and food joints the heating and cooling works good
Stayed 3 nights in Jun 2023
Response from The Team at Kanasta on 2023/6/21
Hello Jared,Thank you for the feedback, could you please contact me regarding the linen as we receive our linen from a reputable company and our staff return any linen that may have the slightest mark on it photos would be good to show my staff and the linen company. I wish you had of brought this to my attention whilst you were here I'm not sure i could have rectified the problem. Why did you sleep in a bed you thought had blood stains on the linen for 3nights any of our staff would have been happy to help you with your concerns please send me some photos i can pass on.RegardsThe Team at Kanasta

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Was perfect for our needs
Stayed 2 nights in Jun 2023
Response from The Team at Kanasta on 2023/6/30
H Anthony.Thanks for the great review, we're glad you enjoyed your stay and hope to see. you again soon.

10/10 Excellent

Udesthra

Liked: Cleanliness, amenities, property conditions & facilities
Clean, pleasant and friendly
Stayed 3 nights in Jun 2023
Response from The Team at Kanasta on 2023/6/30
Hi Udesthra,Thanks for the great review, we're glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Kishin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and the owners werw very friendly. Thank you
Stayed 3 nights in May 2023
Response from Kanasta Caravan Park. on 2023/5/27
Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had a great stay at Kanasta Caravan Park. Our team strives to provide a memorable experience for all our guests, and it's wonderful to know that you found our owner to be very friendly. Creating a welcoming and friendly atmosphere is one of our top priorities, and we're glad it made a positive impact on your stay. We will be sure to share your kind words with our entire team, as they work hard to ensure everyone feels right at home.Once again, thank you for choosing Kanasta Caravan Park, and we truly appreciate your recommendation. We hope to have the pleasure of welcoming you back in the future for another fantastic stay. Happy travels.

10/10 Excellent

Jason

Stayed 1 night in May 2023
Response from The Team at Kanasta on 2023/6/30
Hi Jason,Thanks for the great review. We're glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Brett

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Quiet
Stayed 1 night in May 2023
Response from The Team at Kanasta on 2023/5/9
Hello Brett,Thank you for your review score, we hope to see you again soon

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and park has a nice friendly vibe to it
Stayed 2 nights in Apr 2023
Response from The Team at Kanasta on 2023/4/24
Hi Jason,Thanks for the feedback, we're glad you enjoyed your stay and hope to see you again.

10/10 Excellent

Thoa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from The Team at Kanasta on 2023/5/9
Hello Thoa,Thank you for your review score, we hope to see you again soon.

8/10 Good

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cabin was nice and clean, overall property very cramped
Stayed 2 nights in Apr 2023
Response from The Team at Kanasta on 2023/4/24
Hi John,Thanks for your feedback, we hope to see you again.

8/10 Good

Ole

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This was a rustic place, although we had a newish cabin right at the back. Everyine was friendly and it had a 60's feel about it.
Stayed 1 night in Mar 2023
Response from The Team at Kanasta on 2023/4/24
Hi Ole,Thanks for your feedback we're glad you enjoyed your stay and hope to see you again.

10/10 Excellent

Sarath

Traveled with family
Liked: Cleanliness
Very Clean and quiet place
Stayed 2 nights in Mar 2023
Response from Kanasta Caravan Park on 2023/3/27
Thank you so much for your wonderful review. We hope you return and stay with us again. The team from Kanasta.

8/10 Good

Verified traveler

Stayed 3 nights in Jun 2020

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, room comfort
Great place!
Friendly, clean and quiet! Lovely place to stay!
Stayed 2 nights in Mar 2020

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Leanne, gembrook Victoria

Liked: Cleanliness, amenities
The cabin we stayed in was very clean and had everything you could wish for, it was a very quiet park not far from beach , shops and restaurants, a very enjoyable stay
Stayed 1 night in Jan 2020
Response from Lisa on 2020/1/22
Thank you for staying with us we are glad that you enjoyed your stay. We look forward to having you come and stay with us again soon Happy travels From the Kanasta Team

10/10 Excellent

Van

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Lisa on 2020/1/11
Thank you for your amazing review :) We are glad you had a wonderful stay with us We look forward to your return :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally enjoyed our stay at Kanasta Caravan Park. The staff were wonderful, very attentive and friendly. Location is great, in a quiet court yet really close to bay and shops. We will definitely visit again.
Stayed 7 nights in Dec 2019
Response from Lisa on 2020/1/8
Thank you for your kind review we are glad you enjoyed yourself and we look forward to having you stay with us again. From the Kanasta Team

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest park and facilities. Very clean and spacious cabins.
Stayed 1 night in Jan 2020
Response from Lisa on 2020/1/4
Thank you for your review

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2019
Response from Lisa on 2019/12/20
Thank you for your review :) Happy travels From the Kanasta Team

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Location is great, walk easily to shops, restaurants and the beach/pier.
Stayed 1 night in Dec 2019
Response from Lisa on 2019/12/20
Thank you for your review :) Happy travels From the Kanasta Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, private. Great location, walk to shops and beach but away from busy roads. Great place
Stayed 2 nights in Nov 2019
Response from Lisa on 2019/11/20
Thank you for your review we are so glad you had a nice enjoyable and peaceful stay - we welcome you back again soon from the Kanasta Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Lisa on 2019/11/15
Thank you for your review - we look forward to you staying with us again :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Lisa on 2019/10/26
Thank you for giving us a 5 out of 5 we appreciate the time you giving us a rating :) We look forward to your return Happy Travels From the Kanasta Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin was very clean and well equipped - very friendly staff.
Stayed 3 nights in Sep 2019
Response from Lisa on 2019/10/26
Thank you for taking the time to post a review, we appreciate feedback and glad that you found the cabin very clean and well equipped, we all try our hardest to ensure all of our guests have everything they need while staying with us. And if there is anything that is not there one of our friendly staff or onsite managers will always be able to assist with your needs. Thank you again we look forward to your return Happy Travels From the Kanasta Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Fabulous, will be back. Amazing place and close to beach.
Stayed 4 nights in Sep 2019
Response from Lisa on 2019/10/26
Thank you we look forward to having you stay with us again - thank you for your outstanding review Happy travels from the Kanasta Team

10/10 Excellent

Lea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, tidy and was different. ( retro styling).
Stayed 1 night in Sep 2019
Response from Lisa on 2019/10/26
Thank you for your review we are glad you found everything clean and tidy :) we pride ourselves on giving our guests a clean and comfortable getaway :) Happy Travels From the Kanasta Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and tidy caravan park that check in after office hour was very easy. Instruction from the owner was clear and helpful. Highly recommend.
Stayed 1 night in Sep 2019
Response from Lisa on 2019/9/22
Thank you for your review - we are glad we were able to give you a great and easy after hours experience - see you next time

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a quiet area away from the main bussell of town
Stayed 1 night in Sep 2019
Response from Lisa on 2019/9/8
Thank you for staying with us - we are are glad you found that we are in a great location :0 - We are very fortunate - Thank you Happy Travels From the Kanasta Team

8/10 Good

Alma Shella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and comfort
We had a comfortable stay. The place is cosy and nearby other attractions.
Stayed 2 nights in Jul 2019
Response from Lisa on 2019/8/7
Thank you for your review we are glad you had a comfortable stay with us - we look forward to your return :)

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a very pleasant family caravan parkbit dispointed in the side of the cabin as the net shows cabin much larger trick photogath but enjoy what we had
Stayed 3 nights in Jan 2019
Response from Lisa on 2019/9/11
Thank you for your review - we arent sure as to the cabin you stayed in but we do have large 50sqm cabins which could fit your needs a lot better. But we Thank you and appreciate still giving us a great review and we look forward to having you stay with us again :) Happy Travels From the Kanasta Team

6/10 Okay

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As our unit was the very first one at the main entrance, there were schoolies staying as well who did not keep their voices down as they entered the park at all hours up to 3am. Difficult to sleep.
Stayed 2 nights in Nov 2018

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable.
I stayed here for four nights, my cabin was comfortable and clean. Fully self contained with oven, kettle, toaster, hot plates and fridge. Within a short walk of the main Street of Rye. Lisa was very welcoming on arrival. The park is very quiet. Car park was available next to the cabin. A small barbecue is available on the small deck outside the cabin. I would certainly stay here again.
Stayed 4 nights in Nov 2018
Response from Lisa on 2018/11/20
Thank you for your review Jenny we are glad you enjoyed your stay :) We look forward to having you stay again :)

10/10 Excellent

Alexis, Oakleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the stay at Kanasta Caravan Park, check in was made very easy and the reception staff were very welcoming and lovely. She provided a map to tell us how to get to our cabin which was very cosy. Very clean and most likely would come back. A late check in was organised which was also very accommodating and appreciated.
Stayed 1 night in Oct 2018
Response from Lisa on 2018/11/11
Thank you we are so glad you enjoyed your stay at Kanasta. We pride ourselves in making sure all of our guests are comfortable. Thank you for staying with us and we welcome you to come and stay again very soon Happy Travels From the Kanasta Team

10/10 Excellent

Jacqui, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean, nice place to stay and close to beach and everything you need. Nice and quiet as well, thank you so much for our quick stop over
Stayed 1 night in Oct 2018
Response from Lisa on 2018/10/27
Thank you for choosing to stay with us Jacqui we are so glad you found your stay nice and clean. We are glad you found the park quiet we are very fortunate being in a great location off the main road but still being close enough to walk to the beach and Rye Shops. Thank you for taking the time to write a review and we look forward to having you stay some other time :) From all the staff at Kanasta

10/10 Excellent

Tricia, Traralgon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Lovely and quiet, 1st weekend of school holidays. there were 23 of us in units and we enjoyed ourselves so much. Thanks.
Stayed 2 nights in Sep 2018
Response from Lisa on 2018/9/25
Thanks so much for your review Tricia - we are so glad you and your family had a great time and we look forward to having you all stay again :) Thank you for booking with us we loved having you stay at Kanasta

10/10 Excellent

Emma, Doncaster, MELBOURNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place ! Would reccomend this place for a nice getaway
Stayed 1 night in Sep 2018
Response from Lisa on 2018/9/22
Thank you for your wonderful review Emma we look forward to your return warm regards the Kanasta Team

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Small Cabin, clean & tidy, friendly staff
Had to pay $20 extra for linen for the bunk bed, easy walk to the main street and beach area. Ample parking for our work ute.
Stayed 1 night in Aug 2018
Response from Lisa on 2018/9/22
Thank you for the Review We have taken your feedback on board and we review all this often to improve the park and guest experience - Glad you found the cabin clean and tidy and our staff friendly we take pride in customer service and cleanliness for our guests. We look forward to seeing you again soon From the Kanasta Staff

10/10 Excellent

M, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay. Very centre to the supermarket, fish and chips shop and to Peninsula Hot Springs.
Stayed 2 nights in Jul 2018
Response from Lisa on 2018/7/30
Thank you for your review - we are so glad you had a wonderful stay. We look forward to having you stay again soon From the Kanasta Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Lisa on 2018/6/28
Thank you for your review :) We appreciate it very much

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly owners, helpful. The place is clean and has all the comfort .
Stayed 1 night in May 2018
Response from Lisa on 2018/5/23
Thank you for your review we look forward to having you stay again :)

10/10 Excellent

Olan, Mulgrave

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect any season!
Great stay, little bit of paradise in the middle of winter is just what you need. Lively friendly staff, warm and comfortable space. Will definitely stay again!
Stayed 1 night in May 2018
Response from Lisa on 2018/5/18
Thank you Olan for your wonderful review - we look forward to seeing you guys again in August :) Take Care Happy Travels Kind Regards Lisa & Andy and all the team at Kanasta

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, room comfort
few things were not functional.. stove was not working couple light were not working
Stayed 3 nights in Apr 2018
Response from Lisa on 2018/4/8
Thanks for your feedback. However due to you posting your review as an anonymous we cannot see which cabin you stayed in so we can rectify these issues. With us having such a large range of accommodation choices, occasionally something may break down or wear out and can become faulty. And by contacting management of these issues so that they can be rectified straight away would have been so much more beneficial for us rather than you putting a review online. We take pride in giving our guests everything they need for their getaway, so if you had spoken with us at the office we could have helped with issue right away. Happy Travels

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Close to beach
Lovely staff, close to beach and cafes. Grill was dirty when we arrived, still had dirty foil and cheese in there. Otherwise room was clean.
Stayed 3 nights in Mar 2018
Response from Manager on 2018/4/15
Thank you for your review - housekeepers we informed to check grills from now on :) Happy Travels