Cottages in Medway

"Everything is good. Thanks for staff"

"This was a really disappointing day. We found the rooms were not very clean very dusty dirty corridors the whole hotel is dated. The problem is the cleanliness. When we had breakfast, the plates were not clean. The whole pool area was dirty. The toilet et cetera were not very nice. Wi-Fi was okay. Breakfast wasn’t great. The milk had gone off in the large container and I told them it had gone off and it took about 20 minutes for them to replace. For a four star hotel, it wasn’t a nice experience. The Jacuzzi was also broken. It was my husband‘s birthday. I put that in the notes I also told staff and they didn’t even bother to wish him happy birthday. "

"They are a little bit behind"

"Felt a little in need or some refurbishment- stayed in a deluxe double room - mirror above bath was filthy Bathroom was old and in need of modernisation Used facilities but lots of children screaming in the pool - not the relaxation we planned for "

"Staff were amazing. Craig was so accommodating."

"Breakfast has a lot of choices, fresh food and lovely staff!! Highly recommend"

"👍"

"The room was clean and well equipped, there is parking but all taken at the time but are some bays local that are free 6:30PM to 8:30am. Staff were friendly and helpful. Didn't stay for the breakfast. Location is great with Elizabeth station just 3-5 mins walk."

"Excellent "