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Reviews of Tamatsukuri Grand Hotel Choseikaku

3.5 out of 5
Tamatsukuri Grand Hotel Choseikaku
Tamatsukuri 331, Tamayu-cho, Matsue, Shimane

Reviews

8.4

Very Good

Rating 10 - Excellent. 52 out of 126 reviews" "
Rating 8 - Good. 56 out of 126 reviews" "
Rating 6 - Okay. 13 out of 126 reviews" "
Rating 4 - Poor. 1 out of 126 reviews" "
Rating 2 - Terrible. 4 out of 126 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

SiewHong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big Onsen bath, and walking distance to tourist spots.
Stayed 1 night in Nov 2023

8/10 Good

Eugene

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Onsen is great , try out the two outdoor onsen during the stay
Stayed 1 night in May 2023

10/10 Excellent

CHIEKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice onsen, quiet place
Nice onsen, enjoyable.
Stayed 1 night in May 2018

10/10 Excellent

Steven, Rosemount, MN USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZINGLY WONDERFUL
What can I say about the STAFF and HOTEL (ryokan) experience that I had at the Tamatsukuri Choseikaku Grand Hotel?? All I can say was AMAZING. I arrived prior to the check-in time, as my train schedule was fairly rigid this day. The wonderful staff had no issues in storing my backpack in their storage area until the official time I could check in. This allowed me to explore the area of Tamatsukuri, which is a fabled, old, traditional onsen area of Northern Japan. It is well located between Isumoshi and Matsue cities, and near the magnificent Lake Aishi. It is a quiet onsen town, with many older ryokans located along the small stream which is water that bubbles up heated near the ryokans. The general location is ideal for a quiet, reflective and peaceful stay. Exactly what I was looking for after 4 frantic days in the Tokyo/Chiba region. I loved watching the other guests from the 6 or 7 ryokans (including the one I stayed in) walk up and down the small stream's sidwalks in their Yukatas. The Grand Hotel is just a bit "dated", BUT is that a "bad thing" for a fabled ryokan?? NO! It adds to its charm, in my opinion. The onsen area of the hotel is wonderful, and the room was impeccably clean and well maintained. But, as usual, it was the STAFF at the Hotel that made the experience perfect for me. In particular, the acting manager of the hotel literally RAN around to assist me in any and all of my needs. He and his staff are SIMPLY THE BEST IN JAPAN.
Stayed 2 nights in Sep 2017

10/10 Excellent

Elena, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully traditional onsen hotel
We had an amazing time here. Staff was unbelievably accommodating and helpful. The onsens were great. These are multiple pools onsen, one of each ( men, women) is outdoors. And as you get out there's a wide range of pampering products to try. The breakfast was beautiful and you can choose between Japanese cuisine and European. And there is a shuttle service to the train station. Do I have to keep going?
Stayed 8 nights in Jul 2017

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

MAKOTO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても満足できました。 スタッフの対応、施設の内容、とても気持ちよく滞在させていただきました。 ありがとうございました。
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Kayo

Traveled with family
Liked: Cleanliness, staff & service
カニ食べ放題プランでしたが、大満足の内容でした。
Stayed 1 night in Nov 2023

10/10 Excellent

Sze Ki Connie

Stayed 1 night in Oct 2023

10/10 Excellent

ヨシコ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食、朝食ともとても良かった
Stayed 1 night in Sep 2023

10/10 Excellent

Atsushi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大きくて綺麗なホテル
館内は広々として、清潔でした。スタッフの皆さんの対応も丁寧で、親切でした。温泉も清潔で広く、露天風呂もよかったです。
Stayed 1 night in Aug 2023

8/10 Good

ケンイチ

Stayed 1 night in Jul 2023

10/10 Excellent

たいすけ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
不満はないです。 良かったです
Stayed 1 night in Jul 2023

6/10 Okay

Midori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
旅行支援の案内が無かった
Stayed 1 night in Jul 2023

10/10 Excellent

YenHao

Stayed 2 nights in Jun 2023

8/10 Good

HIROYA

Traveled with partner
Liked: Cleanliness
温泉よかった。
Stayed 1 night in May 2023

10/10 Excellent

Kazuko

Stayed 4 nights in Feb 2023

10/10 Excellent

CHING YAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and spacious.
Stayed 1 night in Nov 2022

10/10 Excellent

EIKO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お風呂も素晴らしかったですし、お食事も大満足でした。
Stayed 1 night in Nov 2022

8/10 Good

MIDORI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

まき

Stayed 1 night in Jul 2022

6/10 Okay

Kumiko

Traveled with family
お風呂上がりはポカポカです。 サービスは対応にムラがある印象を受けました。
Stayed 1 night in Apr 2022

8/10 Good

としあき

Stayed 1 night in Apr 2022

8/10 Good

よしお

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ホテルでの映像、演奏の企画　、露天風呂　良かった。 朝　ホテルを出発時、見送りなく、あっさりしていたのが寂しかった。 あと、テレビのチャンネル数が、少ない。 また、行ってみたいので、頑張って下さい。
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

NAOMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

2/10 Terrible

YASUSHI

Traveled with group
Disliked: Staff & service, amenities
1.料理が出てくるのが遅い。 2.料理を大量に作るためか、生ものが変色してる。 3.料理がおいしくない。 3.全部の風呂がメノウでできていると電話で言われたが、実際は6つのうち2つだけ。 4.和洋のバイキングと言われたが、フォークとナイフさえない。 5.同じく紅茶もない。 6.駐車場の地図もない。
Stayed 1 night in Oct 2021

4/10 Poor

Hiromitsu

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Rika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

KAYOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ご飯がとてもおいしかった。温泉もきれいで露天風呂も広々でとてもゆっくり出来ました！とても満足しました。
Stayed 1 night in Jun 2021

10/10 Excellent

IWAYAMA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

TOMOKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

reiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

HIROYUKI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2020

8/10 Good

Takeshi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Naoki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食にこころを込めて！！
朝食付きで2泊しました。少し古さは感じましたが全体的には満足でした。温泉も大変快適でした。ただし朝食はだめでした。一人当たり一泊2000円の朝食ですから、朝食としては安くはありません。コロナの影響でしょうがすべてが小鉢のバイキング形式の料理になっていました。問題はその内容です。ごく普通の、小鉢料理でわざわざ高価な旅館に泊まったものでは全くありませんでした、それも2泊とも全く同じ内容正直歴史ある旅館の内容ではありません。翌日泊まった益田のビジネスホテルの朝食のほうがおもてなしのある食事でした。コロナの状況下である食事で苦労されていることはわかりますが、でこれでは再訪して泊まりたいとは思いません。夕食はどんな内容かはわかりませんが、朝食から想像するにほとんど期待できません。一度朝食の内容をご検討されてはと思います。今一度思い出してもほんとに工夫も感動もない食事でした。残念です。
Stayed 1 night in Aug 2020

6/10 Okay

KEIKO

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また来ます
施設自体は少し古いですが、それを補う従業員の方の気遣い、おもてなしの姿勢が非常に良かったです。 全ての方が我々が快適に過ごせるように心配りして頂けているのが伝わってきて、また来館したいと思いました。
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

HIROSHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

makoto

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2020

8/10 Good

Cheung Fai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境幽靜，溫泉非常舒適
Stayed 1 night in Jan 2020
Response from 玉造Grand Hotel長生閣 on 2020/2/11
Cheung Fai様 非常感謝您入住敝館後的感想與意見！真的很高興能聽到您對我們的肯定。 衷心期待下次有緣再為您服務，謝謝。