Find Family Hotels in Marshalltown, IA

"Worst hotel I have EVER stayed in! Looks far worse than the pictures. Staff is non-existent, you have to call them and they drive over. The room itself was FILTHY, especially the bathroom which in no way was cleaned from whomever stayed last. Two tiny crappy pillows per queen bed. Broken fixtures, holes in walls, window broken and wouldn't lock, dirty towels, light bulb missing, tv barely worked, zero decor, dripping bathtub faucet, pubes in tub, blood on bathroom wall, I could go on and on. Avoid at all costs!!! They wouldn't provide a refund after check in, and wouldn't switch rooms. We left."

"Run down "

"Front desk person not welcoming."

"Breakfast was very good and the staff very attentive/friendly."

"Bed was not made completely with fitted sheets rolling up over mattress in the room assigned, pillows questionable, and some crumbs on the floor. They gave us a new room. The new room was ok, but obviously not cleaned thoroughly as there was still food in the cupboard from prior guests . At 830 am breakfast was out of oatmeal, eggs, sausage and we got the last yogurt. Juice dispenser not working, water dispenser not working, and out of napkins. We have stayed here several times in the past but the facility needs a refresh and a better staffing plan. Drew was doing his best at the front, but clearly didn't have the support needed. Will look at other hotels next time"

"Room was dirty upon check in. Dirty wet towels left in bathroom, floors were not clean, stains on chairs. "

"Nice facility"

"Overall good"

"Everything was excellent, nice check-in rooms clean !! Nice Bar/Restaurant next door to access 👍"