The room had cockroaches, burn holes in the blankets, and was extremely dirty. We approached the front desk manager about these issues and what was his response?
"Cockroaches are a part of nature." They refused to give a full or even partial refund. Do not stay here. If you have no other options, sleep in your vehicle.
Travis
於 2025 年 7 月住了 1 晚
4/10 不太好
Amanda
情侶出遊
2025 年 6 月 25 日
不喜歡:住宿環境和硬體
The outlet in the bathroom didn't work at all and we got the room to get ready for a wedding reception. There was a partially smoked weed blunt hanging out in the hallway outside our room that smelt really bad. We had two pillows that were about half the size of normal pillows asked for more and they didn't have pillowcases. At least the AC worked in the room
Amanda
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Lucas
情侶出遊
2025 年 6 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
Experience was quick and simple.
Lucas
於 2025 年 6 月住了 2 晚
6/10 一般般
Andres
2025 年 6 月 4 日
喜歡:整潔度和住宿環境和硬體
Smelled lk pot
Andres
於 2025 年 5 月住了 1 晚
6/10 一般般
Carla
2025 年 3 月 29 日
不喜歡:整潔度
Carla
於 2025 年 3 月住了 1 晚
10/10 有夠讚
eric
2025 年 1 月 23 日
eric
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Lucas,Emporia
2024 年 12 月 28 日
Lucas
於 2024 年 9 月住了 11 晚
10/10 有夠讚
Lindsey
情侶出遊
2024 年 12 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Could use some updates
Lindsey
於 2024 年 11 月住了 2 晚
6/10 一般般
真實旅客
家庭旅遊
2024 年 11 月 14 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Disappointing experience in Marshalltown
I frequently choose Motel 6 when traveling with my pet: they are generally a good value for just a quick overnight stay. The Motel 6 in Marshalltown was the first Motel 6 I’ve patronized to require a cash fee for my pet beyond a deposit. No one was at the front desk when I arrived or dropped by to check out—just a number to call. After a wait of not a few minutes, a young lady arrived to check us in. She was nice and tried to be helpful, but someone had to walk her through the check-in process over the phone. If I’m going to pay extra for my pet, I will choose another hotel that provides amenities and front desk service next time I visit Marshalltown. The room itself was fine, though the beds were less comfortable than most.
真實旅客
於 2024 年 11 月住了 1 晚
2/10 很糟糕
ALBENIZ
商務旅客
2024 年 10 月 28 日
喜歡:整潔度
不喜歡:員工素質
I got sick because of the dust in the room
ALBENIZ
於 2024 年 10 月住了 1 晚
4/10 不太好
Matthew
2024 年 10 月 27 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Matthew
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Eva
商務旅客
2024 年 10 月 19 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Disgusting gross hotel and terrible manager.
This was the most disgusting hotel I have ever stayed at. I checked in at 10:40 pm so it was late and I had been traveling all day. I was supposed to be there for 2 nights. I had a 13 year old with me. After we brought everything to the room, we were ready for bed. The pillow cases had make up on them. The bedspread had stains. The shower looked like it had never been cleaned. The floors were gross. There were about 25 guys in the back of the hotel partying until 11:30. We slept in our clothes with socks on. There was no blow dryer or little coffee pot. We were not staying another night. I checked out at 630 am. No one was at the desk. You had to call someone, who never came to the desk. He said he would refund me for Saturday but didn't care that I was upset and said I wasn't his boss and couldnt complain to him. He said it's a motel 6, what do you expect?? Really? How about clean sheets and shower.
Eva
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Isis M
親子旅遊
2024 年 10 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service!
Isis M
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Audrey
商務旅客
2024 年 10 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cheap clean quiet
Audrey
於 2024 年 9 月住了 1 晚
2/10 很糟糕
Michele
商務旅客, 家庭旅遊
2024 年 9 月 29 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very poor service. Dirty conditions. Outside doors propped open 24 hours a day making it feel very unsafe. No front desk help so we had to call to get into our room late in the evening. The help sleeps on the 2nd floor. Not a good experience!
Michele
於 2024 年 9 月住了 2 晚
6/10 一般般
James
2024 年 9 月 27 日
喜歡:員工素質
不喜歡:住宿環境和硬體
James
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Lane
2024 年 9 月 16 日
Lane
於 2024 年 9 月住了 1 晚
6/10 一般般
Henry
團體旅遊
2024 年 9 月 16 日
喜歡:員工素質
Hotel was in need of some upkeep. Door repair is needed into corridor. Somewhat noisy but not too bad.
Henry
於 2024 年 9 月住了 3 晚
4/10 不太好
Phil
家庭旅遊
2024 年 9 月 15 日
不喜歡:設施服務
Ice machine broken was replaced with a small “home” unit, broken towel rods in bathroom, front door would not close properly so security was poor, manager was not on the property, if you needed something you had to call his cell phone and wait about an hour to get what you needed.
Phil
於 2024 年 9 月住了 3 晚
8/10 不錯哦
Audreanna
2024 年 9 月 12 日
喜歡:整潔度和住宿環境和硬體
Audreanna
於 2024 年 9 月住了 1 晚
6/10 一般般
Rigoberto
2024 年 8 月 31 日
Rigoberto
於 2024 年 8 月住了 1 晚
4/10 不太好
John
2024 年 8 月 14 日
I did not feel safe leaving a brand new bike outside.
John
於 2024 年 8 月住了 1 晚
2/10 很糟糕
Curtis
2024 年 8 月 8 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Make sure someone is there’s went to check in and nobody was there to help me