楓樹湖 (AZO) 附近飯店 | 熱門住宿限時優惠 NT$2,247 起

「The room was nasty the floors were damp the fold out couch was absolutely terrible」

「Lights over sink didn’t work. Toilet very hard to flush. Corners were filthy. Electrical outlet pulled out of socket with power strip plugged in with TV, microwave and refrigerator plugged into it. Entering the room light switch didn’t work so had to plug the light into the fixture. Dirty towels were left on floor two days in a row. Had to go ask for clean ones. Advertising free breakfast but none was ever served. Faucet was dirty over the sink. A table lamp was provided for the sink area. We...

「Disgusting, through the halls the smell was so bad. The smell lingered so bad it was on your clothing. Hand prints were everywhere on the glass and elevators. Blood, feces, urine and it all built up in corners and on the walls of the hotel.」

「We were told that the rooms had kitchenettes, which, in fact they did not, and then we paid for four days. My husband went into the room, seen that there was bugs turned around and walked out, went to the desk and asked for a refund and we were told no that was $500 that they took from us that they refuse to refund even after we told them to keep the money for the one night and a refund the remaining days they told us no.」

「The rooms are ok but the staff is great, especially Amber, and if you get a good housekeeper that’s huge. They offer a nice breakfast but not many dairy free options so I was unable to enjoy it. No dairy free milks, yogurts, or fresh fruits if you are vegan or have a dairy allergy and that’s a bummer however they do have around the clock hot coffee which was a bonus.」

「There was not much to like about the property. Room125 was in very poor condition. Shouldn't have been available for use as it had a lot of unrepaired damage.」

「good」

「I picked this hotel based on having a pool and a hot tub. Overall, it is a nice conference hotel. Stay was only OK for me because the hot tub needed repair (bubbler not working) but we could still use it but the water was only a bit hotter than lukewarm. They unexpectedly closed he pool area for an hour in order to make repairs to the hot tub but it made not difference. It is the little things that matter. Dylan was particularly helpful at check-in」

「The coffee machines are very slow and one was not working the three days we were there. Also, one of the two elevators was out of order.」