I stay in this hotel for 4 nights and it is my first time to stay in this hotel and i will not stay there any more.
1. this hotel was combined with residence and hotel together. there are not any security control in this hotel. anyone can go inside and out without and security check.
2. NO WIFI in any room. Not just me complain this issue. WIFI connection during my stay for 5 days. maybe only 5 mins.
3. Front desk and doorman the service attitude is bad. when we check in. No one help us to carry the bags even asking.when we check out is the same situation also.
4. the TV and hot water system have problem everyday. when i call the housekeeping, i need to wait 30 mins even more.
5. the most ridicious situation is i almost got ATTACK by residence guest inside the hotel and when the situation happen, no any hotel staff come to take care and help. i complain with front desk did not get any response. i keep complain to the front desk for 3 days. i finially get the response form HOTEL, but i did not see what the action will be take from them.
the situation that i almost get attach is when I go out of the elevator, one American guy just come to me and roar at me without any reason. I asking him what's wrong with you. he just take off his jacket and try to hit me and said the Chines PIG GET BACK TO YOUR COUNTRY. the hotel staff just look at this far away and did not come to solve it. when I told to the security and they just said it's American and guest for residence.
Chia yang
6/10 一般般
Yu Ling
2017 年 7 月 29 日
喜歡:員工素質
不喜歡:整潔度
Yu Ling
於 2017 年 7 月住了 3 晚
2/10 很糟糕
真實旅客
2021 年 4 月 16 日
They never informed us that they cancel our reservation because of ECQ.
真實旅客
於 2021 年 4 月住了 1 晚
10/10 有夠讚
真實旅客
2019 年 12 月 5 日
喜歡:整潔度和設施服務
真實旅客
於 2019 年 12 月住了 1 晚
6/10 一般般
Jaime Rosalio
2019 年 9 月 8 日
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:客房舒適度
Water heater is bad! No medium
Jaime Rosalio
於 2019 年 9 月住了 3 晚
4/10 不太好
真實旅客
2019 年 8 月 31 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
真實旅客
於 2019 年 8 月住了 3 晚
8/10 不錯哦
Alvin
2019 年 8 月 9 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Alvin
於 2019 年 8 月住了 3 晚
10/10 有夠讚
真實旅客
家庭旅遊
2019 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff at A Venue or very profession providing a high level of service. Front desk and Bell Captains were responsive. The restaurant was good. Although they need to replace sterno in the buffet to ensure food at 9:45am is still hot. Many dishes were cold which was unfortunate. The pool is very nice and 5th Corner Bar adjacent to the pool nice place to hang out. Great location in Makati near SM Market across the street, Century Mall is right around the corner, and restaurants and Starbucks 1 block away. I would definitely stay here again.
真實旅客
於 2019 年 7 月住了 2 晚
6/10 一般般
真實旅客
2019 年 7 月 29 日
真實旅客
於 2019 年 7 月住了 1 晚
6/10 一般般
Melvyn Thobias
2019 年 6 月 29 日
不喜歡:客房舒適度
The check-in was fast & fuss free. The room was old & dated & the mattress was not comfortable. It was indented as if overused. The air con unit in the bedroom was the very old window type. It was noisy throughout.
Breakfast is typically local with the exception of the egg station. Service is slow & there was no replenishment or the food items despite asking for it at 9am.
Melvyn Thobias
於 2019 年 6 月住了 8 晚
6/10 一般般
真實旅客
2019 年 6 月 27 日
真實旅客
於 2019 年 6 月住了 2 晚
8/10 不錯哦
CHRIS,Abbotsford
2019 年 6 月 9 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great couple of nights in makati
Slow at first - front desk staff a little unresponsive. But once we got checked they were great and upgraded our room
CHRIS
於 2019 年 6 月住了 2 晚
10/10 有夠讚
真實旅客
2019 年 6 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 5 月住了 2 晚
8/10 不錯哦
真實旅客
2019 年 5 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The towels need to be replaced, although it's clean it has discolorated.
真實旅客
於 2019 年 5 月住了 3 晚
10/10 有夠讚
Robert T
2019 年 5 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good quality
Front desk people so helpful, nice pool , breakfast little over priced . Over all nice pleasant stay
Robert T
於 2019 年 5 月住了 2 晚
10/10 有夠讚
Andrew
2019 年 5 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Andrew
於 2019 年 5 月住了 1 晚
8/10 不錯哦
真實旅客
2019 年 5 月 21 日
喜歡:整潔度、員工素質和客房舒適度
不喜歡:住宿環境和硬體
真實旅客
於 2019 年 5 月住了 2 晚
8/10 不錯哦
Chad
2019 年 5 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Not bad
great front desk
Chad
於 2019 年 2 月住了 1 晚
10/10 有夠讚
真實旅客
2019 年 5 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 5 月住了 2 晚
10/10 有夠讚
한혁
2019 年 5 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
한혁
於 2019 年 5 月住了 2 晚
10/10 有夠讚
真實旅客
2019 年 5 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 4 月住了 3 晚
8/10 不錯哦
真實旅客
2019 年 5 月 3 日
真實旅客
於 2019 年 4 月住了 3 晚
6/10 一般般
Rahim
2019 年 4 月 27 日
不喜歡:員工素質
Far from airport and very busy traffic always
I don’t understand why the take deposit from my visa and the never paid me back my money. And al already Pay every thing the check everything in the room was good why the have to hold my money deposit for weeks I’m back to Canada I don’t trust this guys the give me back my money