6/10 Okay
Willem
2024/5/3
Liked: Cleanliness
Hotel room itself was spacious and comfortable. Staff were always friendly.
Gym and pool were also spacious and decently equipped for an inner city hotel.
Restaurant was average, with no AC working and many food items not in stock.
However, Check out was awful and unacceptable. Took 30 minutes to check-out, which included waiting in a long slow-moving line. Staff appeared to be very slow, showed little sense of urgency, and even asked everyone to wait in the lobby for 5-10 mins after checking out while your room was checked by staff. I have not encountered this request anywhere at any other hotel in any other country. I probably wouldn’t stay here again due to the check out experience. It should’ve taken no more than 1-2 mins to check out.
I advise if staying here to check out with plenty of time, especially if you have a flight to catch.
Willem
Stayed 2 nights in Apr 2024