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"Free wifi without any restrictions was compromised. Obvious highjackers in the vicinity. Do not login to any of your personal accounts without a VPN. Your data will be stolen. TV was tiny with no premium services and no access to an hdmi port for a roku or firestick. Room was small with lots of missimg attention to details On a positive note, if youre into the whole Times Square too many people vibe its right in your wheelhouse. I’ll look elsewhere next time. I wouldnt stay there again but "

"No microwave or refrigerator in room. Only coffee; water was available in room. Thank you for that. Staff was friendly and helpful. Will stay here on my next visit to NY. "

"Definitely a bare bones hotel. Room was clean and location is perfect for guests seeing a show on Broadway. Staff was pleasant and friendly. Heads up the bag check situation is a little different. There’s no tagging. You just put your bags in a room and it’s kind of the honor system. I did not love that. "

"Everything was excellent"

"Clean rooms and bathrooms, friendly staff, easy in and out to the city and subway "

"Clean. Great location. Great cookies!! Staff is so nice "

"🤗"

"We came during Thanksgiving, and the staff were completely overwhelmed. Long waits to talk to anyone, and when you did reach them the staff was understandably tired and surly. The location is ideal, but perhaps try them when it’s not so busy. "

"The front desk staff was helpful Let us check in early The room smelled of mold and the sink was slow to drain i will not be returning to this hotel "