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"The staff did not go above and beyond and were sometimes rude. We also forgot a pair of headphones, and no one was willing to help us or even pick up the phone to assist in getting them back. Service was slow, and the hotel looks much better in photos than it does in reality. Overall, it felt like the staff didn’t want to be there."

"Great location about 3 blocks from 34th St/PennStation/MSG subway stop in Midtown. Walking distance to Times Sq and Theatre District- I liked that it was close to TS but you could get away from the crowds. Lots of coffee shops close by. Our room was small but that's typical for NYC hotels. The most impressive thing was how quiet the room was! I never heard any street noise or hall noise the entire time. You would never know you were in Midtown Manhattan! My only criticism was the air conditioner was loud- I don't love window units- but other than that, I would stay here again! The staff was friendly and helpful. "

"I had no problems here best treatment would come back here or stay with them anytime service was above normal and excellent very welcoming to all. "

"Clean room, friendly staff, can’t complain !"

"Staff was fantastic. Friendly, helpful, and professional. "

"My stay at The Lexington was over Easter Weekend and was very pleasant. All of the staff is very welcoming, friendly and helpful. The had festivities planned for Easter Sunday. While the housekeeping staff was very friendly and willing and they lack a little attention to detail. I only had them make up my room once and they left behind empy water bottles on the table and I found a very old bottle of eloctorlye tabs under the radiator that was probably there since the marathon. There was a strong odor of pee in the bathroom that I couldn't ascertain if it wasn't from a lack of cleanliness (as the bathroom could have used a deep clean but was clean enough) or if there was an issue with the plumbing. All in all that seems a small critique as my stay was very pleasant and I would definitely stay again. "

"It’s the perfect place to stay. It’s right in the heart of the city and 2 blocks from Rockefeller. It’s very easy to see Broadway shows and the typical tourist attractions. The staff and concierge are wonderful and knowledgeable! We stayed for my mom’s birthday and they sent up complimentary macaroons and a birthday card! 10/10 recommend!"

"Very expensive $100 a day deposit that was not disclosed beforehand. The lady who checked us in was extremely rude. There was no fitted sheet on the bed, no bags in the trash cans and also no microwave. For the price we paid I expected better "

"Clean room,"