「We arrived from Airport, they provided shuttle. They found a driver to take us to Ella. We came back 3 days later and they shuttled us to the Airport. Excellent service. Great food.」
「We arrived from Airport, they provided shuttle. They found a driver to take us to Ella. We came back 3 days later and they shuttled us to the Airport. Excellent service. Great food.」
「Beautiful hotel, very centrally located and right next to the ocean.
Our room was nice and spacious and clean.
Staff and management were very nice and helpful all around.
Eg 1: I had hurt my ankle the previous day, and over our 2 day stay, they assisted my wife in getting ice for my leg.
Eg 2: We also needed a screwdriver to remove the battery from a toy we bought (for plane travel), and the staff went out of their way to help out with it (laughing at us).
The breakfast and dinner buffet...
「Beautiful hotel, very centrally located and right next to the ocean.
Our room was nice and spacious and clean.
Staff and management were very nice and helpful all around.
Eg 1: I had hurt my ankle the previous day, and over our 2 day stay, they assisted my wife in getting ice for my leg.
Eg 2: We also needed a screwdriver to remove the battery from a toy we bought (for plane travel), and the staff went out of their way to help out with it (laughing at us).
The breakfast and dinner buffet...
「The staff need to be re-trained. House keeping was inconsistent - four towels, then two. Six waters, then none. Laundry had to be chased. The staff at the breakfast restaurant were appalling. Cutting in front all the time when walking, standing in groups talking whilst we were trying to open doors. Being told to move tables! Unhelpful at best. This is not a five star experience. Not even close.」
「The staff need to be re-trained. House keeping was inconsistent - four towels, then two. Six waters, then none. Laundry had to be chased. The staff at the breakfast restaurant were appalling. Cutting in front all the time when walking, standing in groups talking whilst we were trying to open doors. Being told to move tables! Unhelpful at best. This is not a five star experience. Not even close.」
「All is good ( the service, food, and the room)
But, the bed sheet makes my skin feel rugged a bit. Pilling on the surface, not very comfortable at begging but got used to it later.」
「All is good ( the service, food, and the room)
But, the bed sheet makes my skin feel rugged a bit. Pilling on the surface, not very comfortable at begging but got used to it later.」
「Was there for a biz trip and as good as always..the staff there are friendly and helpful. Room is comfortable and hotel location is not too bad
I will definitely come back and stay there 」
「Was there for a biz trip and as good as always..the staff there are friendly and helpful. Room is comfortable and hotel location is not too bad
I will definitely come back and stay there 」
「This is my 3rd time staying at this hotel, I basically like this hotel because I feel it new, model, clean. I recommend to all my colleague who need to go to Sri Lanka.
However, this time, I feel a bit disappointed, the room wasn’t really clean,
- first day when I check-in, I find there have a bottle of water had been drunk half.
- I feel the carpet had something to bite
- sometime, the room service did not throw the rubbish even it was full
- room service will laid part of the quilt on the...
「This is my 3rd time staying at this hotel, I basically like this hotel because I feel it new, model, clean. I recommend to all my colleague who need to go to Sri Lanka.
However, this time, I feel a bit disappointed, the room wasn’t really clean,
- first day when I check-in, I find there have a bottle of water had been drunk half.
- I feel the carpet had something to bite
- sometime, the room service did not throw the rubbish even it was full
- room service will laid part of the quilt on the...