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Hotel Sapphire

3.5 star property
Hotel in Colombo with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Hotel Sapphire in Pamankada West offers genuine hospitality. Dine al fresco at The Chinese Golden Palace, relax by the lobby fireplace, or explore the garden. Enjoy free WiFi and a 24-hour front desk. Guests consistently praise the attentive service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Bidet
Rainfall showerhead
Hair dryer
Coffee/tea maker
Free bottled water
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Bidet
Rainfall showerhead
Hair dryer
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Hair dryer
Rainfall showerhead
Coffee/tea maker
Free bottled water
Satellite channels
Desk
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
No. 371, Galle Road, Colombo

What's nearby

  • New Delmon Hospital - 1 min walk - 0.0 km
  • Havelock City Mall - 20 min walk - 1.7 km
  • Dehiwala Zoological Garden - 3 min drive - 1.9 km
  • Asokaramaya Buddhist Temple - 3 min drive - 2.6 km
  • Isipathanaramaya Buddhist Temple - 3 min drive - 2.6 km

Getting around

  • Wellawatta Railway Station - 12 min walk
  • Bandaranaike Intl. Airport (CMB) - 53 min drive

Restaurants

  • ‪Hotel Rolex - ‬4 min walk
  • ‪Hotel Mysoor - ‬5 min walk
  • ‪Sumanadisi Bakery - ‬10 min walk
  • ‪Dinemore - ‬6 min walk
  • ‪MB Chennai Restaurant - ‬3 min walk

About this property

Hotel Sapphire

Hotel located in Pamankada West
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Hotel Sapphire. The on-site restaurant, The Chinese Golden Palace, features Chinese cuisine and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
You'll also find perks like:
  • Free self parking
  • Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, wedding services, and concierge services
Room features
All guestrooms at Hotel Sapphire have thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Free self parking on site

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:00 AM for a fee: USD 5 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chinese Golden Palace

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12.0 per night

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 per person
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Sapphire Colombo
Sapphire Colombo
Hotel Sapphire Hotel
Hotel Sapphire Colombo
Hotel Sapphire Hotel Colombo

Frequently asked questions

Is Hotel Sapphire pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Sapphire?

Check-in begins at 1:00 PM.

What time is check-out at Hotel Sapphire?

Check-out is at noon.

Does Hotel Sapphire provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Sapphire located?

Located in Pamankada West, this hotel is within 2 mi (3 km) of New Delmon Hospital, Havelock City Mall, and Raux Brothers. Dehiwala Zoological Garden and Majestic City are also within 2 mi (3 km). Wellawatta Railway Station is 12 minutes by foot.

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Hotel Sapphire Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 113 reviews
Rating 8 - Good. 40 out of 113 reviews
Rating 6 - Okay. 23 out of 113 reviews
Rating 4 - Poor. 10 out of 113 reviews
Rating 2 - Terrible. 6 out of 113 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Fantastic place
Stayed 2 nights in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

8/10 Good

Sridhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. House keeping was good. The breakfast had bread and butter most of the days. Should have some variety for breakfast. The staff were helpful and courteous.
Stayed 6 nights in Oct 2025

6/10 Okay

Rajini

Liked: Staff & service
Disliked: Cleanliness
Bedding had stain on it. Room also smell . Bathroom was dy
Stayed 2 nights in Oct 2025

8/10 Good

VALLIPURAM

Liked: Cleanliness, staff & service
In a great location
Stayed 1 night in Jul 2025

6/10 Okay

Kokilaverny

Disliked: Amenities
Shops nearby
Stayed 6 nights in Sep 2025

6/10 Okay

Mithunan

Liked: Cleanliness, staff & service, property conditions & facilities
Place was okay people and service good! Was a lit loud during night but it calmed down after 1.30am
Stayed 1 night in Jul 2025

8/10 Good

SIVAKUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in very convenient location for dinning, shopping and public transportation.
Stayed 6 nights in Mar 2025

10/10 Excellent

Raja

Liked: Amenities
Staff was very supportive.
Stayed 1 night in Jun 2025

8/10 Good

Adams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room beds clean. Clean room very satisfied. Air conditioning very good. TV connection problem. Bathroom need improvement. The doors and tiles require little improvement. Shower taps not working properly. Washbasin stopper not working.
Stayed 8 nights in Sep 2025

8/10 Good

Nadarajah

Liked: Cleanliness, staff & service, room comfort
It was amazing. Very good hospitality. Easy access to bank eat and drink places. Hotel has its own Restaurant. But eating in is very expensive. Preferred other restaurants close proximity.
Stayed 9 nights in Jun 2025

10/10 Excellent

VALLIPURAM

Liked: Cleanliness, amenities, property conditions & facilities
In a great location, need to improve room and bathroom quality
Stayed 1 night in Jul 2025

8/10 Good

Evelyn

Liked: Property conditions & facilities
I found the Hotel is very convenient for everyone. Housekeeping staff are w friendly & helpful. Reception staff not so friendly with everyone only known people but I am glad it is very Trustworthy Hotel.
Stayed 10 nights in Jun 2025

10/10 Excellent

Shiyamshangar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 8 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Very friendly and helpful staff especially the young lady at reception. She was outstanding, despite working hard!
Stayed 1 night in Apr 2025

6/10 Okay

Shantha

Disliked: Property conditions & facilities
This property was advertised as breakfast included. that's one of the reason i chose. It was limited to bread, butter, marmalade and an omelet. Wery disappointing. The bathrooms looked very old and not cleaned properly. Other than the house keeping staff and door man, no one bothered to ask how our stay was. Will not recommend this hotel to anyone.
Stayed 9 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service
We have stayed in this hotel on 21 occassions. It has the best possible location locayion with many shops and eating places nearby. Transport is easy to and from the hotel.ops, transport and restaurants are
Stayed 3 nights in Mar 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay!
Stayed 2 nights in Jan 2024

8/10 Good

Thangarajah

Liked: Cleanliness
Disliked: Amenities
Only good thing is, you can do early check-in for an extra fee, around 1/3 of whatever you paid for a day. Normal check-in time is 2pm, but I checked in at 4am by paying extra. Furniture, carpet and building look very old. Staff were friendly. They lock the hotel main door at 10pm and open at 6am. You need to call a mobile number to ask them to unlock the main door. They answered my 6th call when I called them while I was standing outside of the hotel. No shampoo or shower gel provided by the hotel, but you could buy them from the nearest supermarket that is found next to the hospital. Did not find any bin in the room, and the carpet was very dirty with lots of marks on it.
Stayed 2 nights in Aug 2025

4/10 Poor

Katheesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

SIVAKUMAR

Liked: Cleanliness, staff & service, amenities
Very convenient location for all needs.
Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Sapphire Colombo Hotel

The only pros is the location. Rest all are cons only. Small small insects, cockroaches freely roaming in the room and bed and it seems bad smell has been there for several years. The condition is horrible. The receptionist was totally unfit for that job. He tried to do his side business from their guests. Overall no value for money and I dont recommend.
Stayed 2 nights in Jun 2025

6/10 Okay

Sivakumaran

Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness poor
Stayed 2 nights in Feb 2025

4/10 Poor

Nishakar

Liked: Property conditions & facilities
Disliked: Cleanliness
When we went there, they said booking wasn't there and ask me to pay again. I have shown my online payment receipt for the prove. They didn't accept it. I have to call and talk to manager. After 45 minutes, they said yes. Please be careful when you book online.
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Liked: Staff & service, property conditions & facilities
Excellent location. Easy to all access. Excellent service by reception, restaurant and housekeeping.
Stayed 1 night in Mar 2023