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There are multiple activities within walking distance - casino, spa, bar, pool. sea, restaurant, shopping mall, etc. The hotel is self contained and enjoyable by family members of different ages. It is affordable compared to other hotels in Colombo. It is new and well maintained. Staff speak English, friendly, and helpful.

One of the best hotels that my family and I have stayed in. We have used a lot of different hotels throughout the world and Shangri La Colombo ranks one of the best we have stayed in. Even with all the difficulties SL is in now, the hotel staff saw to our comfort without any complaints. I salute the staff and management for their gracious hospitality. Thank you!

Friendly staff ... good location ... does not surprise me that this hotel has hosted kings and queens during the last 150 years. I got good service from Shayna at the restaurant there ... nice breakfast buffet.

It was a wonderful experience at the property

We were there for 4 nights. The staff made it one of the most memorable stays we had anywhere in the world (we both travel a lot globally for both pleasure and business). They were warm, friendly and showed a genuine interest in making us feel welcomed. We were on vacation, but we had packed lots of things into our schedule. Hotel staff was finding ways to help us enjoy our visit and somehow do everything we wanted to do. Special kudos to Kaveen (for greeting us every morning with a smile and...

Fantastic hotel, beautifully appointed and only 10 mins from airport. A real find.

Excellent staff and service! Very accommodating for early check ins or late check out! I’ll be back!

Just perfect from check in to room standard to food.

My family and I recently enjoyed a one-day stay at the Hotel Mandarina, and it was truly a five-star experience. I have nothing but positive things to say about our time there. The hotel's location was excellent, making it easy for us to get in and out of the city. We were impressed by the delicious breakfast buffet and prompt room service. I would like to give a special shout-out to the Assistant Food and Beverage Manager, Shafffe, who provided us with personalized service and made our stay...

Clean and very friendly , helpful staff.

Staff was very professional rooms are clean. Breakfast was amazing. Thank you.

Super clean, comfortable, modern hotel. Great staff. Lovely food.

Our favorite hotel in Sri Lanka, and in the world now. We stayed twice during our stay in Sri Lanka, for a total of 4 nights. By the time we came back the second time, we felt as we were coming home. The staff are all beyond kind and genuine, from the managers and the front desk to the bellhops and servers, everyone had genuine smiles and conversation. They didn't know this, but I had a close family member die while I was overseas staying with them. Their kindness, over-the-top service, and...

Ideal location for touring around the city; Convenience Store, Banks are at a walk-able distance; Loved it!

Magical hotel in the best area of Sri Lanka. Unlike other high end hotels, you really feel like part of the Cinnamon community here. I had wonderful days just staying in the hotel and getting work done in the magnificent lobby while drinking coffee and eating delicious pastries . The restaurants are all top notch and the service was amazing. Looking forward to another stay soon . It's like a hub for the Sri Lankan cultural elite. The decor also stands apart from other five star hotels - truly...

The quality and comfort of the rooms is great. The staff is great. It is not a busy, active party hotel. It is a very comfortable quiet hotel with excellent staff and service. Amila, the manager demonstrated exceptional service as I was leaving the hotel.

Good view from the room that I stayed

My stay was amazing! Every one so friendly and alway a smile

We were checked in by Inshara, a bonnie lass indeed, she explained the facilities and where everything was. Everything thing in our room worked, the room was serviced daily, no complaints from us. I recommend this hotel for its laid back relaxed comfort.

Made it easy to book an extra night and stay in the same room.