Find Luxury Hotels in Mai Khao

"Location: Excellent, exclusive location but still close to Patong Beach. Staff: Simply amazing staff; all of them were helpful and treated guests with utmost care, would return only for the staff quality Rooms: Overall good but showing some signs of wear & tear. Due for an overhaul. But still 8/10 Cleanliness: V good Food: V good, breakfast is 9/10 SPA: over priced; >2x of Luxury SPAs in neighborhood Beach: Exclusive, clean beach, its perfect Overall: Would go again without doubt"

"great beach"

"Room Air Conditioning sucks. The management says guests can not control the temperature below 22°C (71°F). That's ridiculous. With outside temperatures soaring above 33°C (90°F) and humidity levels 70%+, the rooms are hot. When you come into the room, tired and sweaty, it sucks because you can't get it below 22°C. I have never seen this in any other 5-star resorts. The furnitures are ordinary. The shampoo dispenser, once pressed, won't come back, you need to pull it up again. There are no elevators. Again, after a sweaty day, you have to climb plenty of steps to get to your room. The resort claims they are "on the beach". They are NOT. There's a small rocky beach, a very busy street, and then the resort entrance. The staff is very polite & respectful, but the majority of them don't speak English. Restaurants (except the Ocean View restaurant) have limited options. The resort is not ideally located (about 5 km from the "activity" place). The view from the room is certainly good. Overall, I WILL NOT COME BACK HERE. "

"Super polite and helpful staff, always keen to make your trip better"

"All great. Just be prepared that its a large hotel >350 rooms and that it's built on a cliff. I had to climb some 80 stairs from the room or pool to the reception. "

"We stayed on the residence. Amazing place, ocean view. Great pool and food"

"Staff was amazing. All the restaurants on site are amazing. The staff at the sand bar made us feel welcome and like family"

"We had a great stay. Nothing to complain about the hotel. I'd stay here again."

"Returning to the JW Marriott after 15 years (2011, 2026) exceeded all expectations in terms of amenities, professional staff, great food, excellent gym, skilled massage therapists, awesome room, well-maintained pools, and beach access. Highly recommended. Thank you Marriott!"