Find Resorts & Hotels with Spas in Mahwah - Nanuet, NJ

"Toilet was blocked …very noisy on weekends…had to wait 15 minutes to get an elevator as the hotel was very crowded…."

"Very clean room and where clean lobby. All the staff were very delightful and always were welcoming. Location of the hotel was very convenient and we had a great stay!"

"I booked a room with a king-size bed, but when I arrived at the hotel, they didn't have one available. Instead, they gave me a room with two queen beds. When I lay down, I noticed there was blood on the sheets; I called the front desk to report it. I believe a manager came up to the room and said they would come to change the bedding, but they never did. It is a really lovely hotel—it's just a shame that I found something like that on one of the beds."

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"Please be aware that leaving your bags at the cloak costs you $5 per bag & no cash!!! This is a historical establishment & there are so many old charms all over the hotel. If you are into history, check out Lower Lobby before the gym. They have so many pictures from the past. It was fun. Some rooms are getting renovated & I “upgraded” to a newly renovated room. I didn’t request, but I got “city view” room & I could see Staples from the window. Also it was very noisy. I used earplugs every night. Great location right next to Penn station. "

"Shower didn't work, had to wash with sink. Felt homeless."

"The staff at this hotel were amazing. Staff helped us with whatever was needed. The hotel is well cared for & inviting. The staff at the marketplace were not very accommodating & prices were super high for what was purchased. The room was great & the housekeeping staff provided many things we needed. However, after two of the 4 night stay, we didn’t receive a room cleaning or weren’t asked about it. Weird. The location is exceptional & made traveling the city very convenient. "

"Great location! Very quaint hotel with a historic-feel. "

"The client service very poor I had to remind them everyday to leave me cups forvthe cofee. They didnt wanted to send me a cofee machine. The cleaness very poor they didnt clean the mirrors. Sometimes they didnt leave the full set of towels in the barhroom. When I cslled to the reception the personal was rude. "