Does Hotel Isla de la Garena have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hotel Isla de la Garena?

As of 2025/10/3, prices found for a 1-night stay for 2 adults at Hotel Isla de la Garena on 2025/11/2 start from NT$3,207, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Isla de la Garena pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 22 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Isla de la Garena?

Self parking is free at this property.

What time is check-in at Hotel Isla de la Garena?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM.

Where is Hotel Isla de la Garena located?

Situated near the airport, this spa hotel is within 1 mi (2 km) of La Garena Plaza Shopping Center and Casa de Hippolytus. Foro de Complutum and Puerta de Madrid are also within 3 mi (5 km). Alcala de Henares La Garena Station is 16 minutes by foot.

Hotel Isla de la Garena Reviews, Deals & Photos 2025

About the neighborhood

Located in Alcala de Henares, Hotel Isla de la Garena is in the business district and near the airport. Casa de Hippolytus and Foro de Complutum are local landmarks, and some of the area's activities can be experienced at El Encin Golf and Golf Negralejo. Looking to enjoy an event or a game? See what's going on at Riyadh Air Metropolitano or Real Madrid City. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Visit our Alcala de Henares travel guide

10/10 Excellent

Antoni

2025/2/23

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay, good price and amazing staff.

Stayed 2 nights in Oct 2024

8/10 Good

Mark

2025/5/21

Liked: Cleanliness, staff & service, room comfort

Perfectly adequate for us, passing through en route to Santander. Industrial area at weekend, so very quiet. The staff were helpful and friendly

Stayed 1 night in May 2025

8/10 Good

tewodros

2025/8/6

Liked: Cleanliness, amenities

Disliked: Staff & service, property conditions & facilities

Lamentablemente el último día en él desayuno el revuelto de huevo estaba oliendo muy mal. En los baños no pone escobillas para el bater Es muy importante en un habitación donde estén más de dos personas La tranquilidad y la piscina y las personas q están en barbacoa la chica es muy amable trabajadora

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

2025/1/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our second stay here

Our second stay here. Friendly and helpful staff, convenient location, good facilities.

Stayed 4 nights in Jan 2025

8/10 Good

Daniel

2025/4/24

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Por cercanía a la reunión

Elección por cercanía a la reunión.

Stayed 1 night in Apr 2025

10/10 Excellent

Edwin

2024/3/31

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is nice clean good staff and beautiful will love to stay again

Stayed 2 nights in Mar 2024

10/10 Excellent

Dante

2025/4/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff

I was very happy with 2 people in particular who went above and beyond. First it was Margarita, the receptionist. She was very attentive and patient, especially when the hotel was super busy and full. Stef was part of the staff and she was just so kind and helpful with anything I needed or my kids.

Stayed 7 nights in Apr 2025

8/10 Good

Boris

2024/9/28

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Buenas habitaciones y parking subterráneo gratis buena opcion para moteros

Stayed 1 night in Sep 2024

10/10 Excellent

Jonas

2025/3/10

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra läge och frukost.

Hotellet har utomhuspool och en pool inomhus jämte ångbastu. Ligger i utkanten av ett verksamhetsområde, men det stör inte. Din bil står säkert i garaget, elbilsladdare finns för fyra bilar. Du kan ha med dig hunden

Stayed 2 nights in Mar 2025

2/10 Terrible

william and beatrice

2025/6/21

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never a 4 star Hotel

Very disappointing. We were moved rooms without telling us while we were out. Restaurant awful, no choice for evening meal, breakfast was extremely poor, no clean tables, no bread, orange juice, no cereal or milk or tea available. Under staffed and not interested in helping. Swimming pool was over run with 20 footballing teen age boys diving/ jumping into pool. They weren’t being controlled by hotel staff. So noisy we had to abandon our sun beds. Very badly run hotel, which is never 4 star ( maybe 2 star at best). Reception staff didn’t answer the phone and couldn’t help with our complaints.

Stayed 1 night in Jun 2025

8/10 Good

Maria Juliana

2023/7/11

Liked: Cleanliness, staff & service, room comfort

Practical and Clean

We needed something close to the airport. It’s a clean, comfortable hotel with a friendly staff. A little outdated but good, the neighborhood is a bit industrial.

Stayed 1 night in Jul 2023

8/10 Good

Raphael

2024/2/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice comfortable hotel.

A nice hotel, conveniently located. I had a room which faced the swimming pool on the 3rd floor and this was nice and reasonably quiet. Room facilities were good. Breakfast was modest but had everything required including delicious freshly squeezed orange juice. I shall definitely stay here again.

Stayed 1 night in Feb 2024

4/10 Poor

william and beatrice

2025/6/20

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed in this hotel given its star rating

Very dark and dingy hotel first impressions not good check in was extremely slow as only one person on duty -had booked a premium pool access room which if it was premium would hate to see the rest ,the bed groaned and creaked when you sat on it or tried to turn over while trying to sleep and again it was very dark although amenities were clean enough and air con efficient breakfast was poor not many choices and no tea only coffee supplied-we had booked for 2 nights on 2 separate bookings but were unaware that we were required to change rooms for the 2nd night as apparently it was more expensive for the second night as it was only a premium not pool access so while we were out sightseeing the staff packed up all our stuff into our luggage and in bags and moved all our belongings to a room on the 3rd floor but still premium apparently at least the bed didn’t groan or creak.To crown it all about 20 young footballers were also staying at the hotel and both nights made a nuisance of themselves jumping and diving into the pool despite being warned on numerous occasions not to -other guests were also not happy with their antics and left the pool area too.Some of their language was inappropriate also.Would not stay at or recommend this hotel to anyone

Stayed 1 night in Jun 2025

2/10 Terrible

Eldaa

2025/4/24

Disliked: Cleanliness, staff & service, property conditions & facilities

Upon arrival they claimed they didn't have my reservation took them awhile to find eventhough I had the confirmation number. Then I was given a room with one bed when I booked for 2 beds. They gave another family a room with 2 beds when they had booked for 1, yet they had told me they didn't have any rooms with 2 beds.The blankets were ripped and never replaced. They would take our towels but not replace them. They wouldn't turn on the AC because they weren't in AC season. They expected us to sleep with the door open instead. The spa wasn't open for use. The staff was very rude and unhelpful. The location is not close to anything and it looks like an abandoned place. The beds are hard and uncomfortable. We would not stay at this location again.

Stayed 7 nights in Apr 2025

2/10 Terrible

Andrea

2024/9/8

Disliked: Amenities, property conditions & facilities

Me estafaron porque en ningun lado ponia que el hotel habia cerrado el spa. El anuncio ponía que era habitación con acceso a spa y nos encontramos al llegar que no estaba abierto. En la app de Expedia no especificaba en ningun lugar que eso era así. Muy decepcionados.

Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

2025/6/22

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Apr 2025

8/10 Good

Salvador

2025/6/16

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Jun 2025

8/10 Good

Laura

2025/5/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

8/10 Good

Paul

2025/5/3

Stayed 1 night in Apr 2025

6/10 Okay

Tatiana

2025/5/2

Liked: Cleanliness, property conditions & facilities

Although the property is updated,

Stayed 8 nights in Apr 2025

8/10 Good

Daniel

2025/4/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uno mas

Stayed 1 night in Apr 2025

8/10 Good

Jonas

2025/4/25

Stayed 1 night in Apr 2025

4/10 Poor

Ari

2025/4/9

Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

6/10 Okay

Brian and Geri

2025/1/23

Stayed 1 night in Jan 2025

2/10 Terrible

F

2024/11/13

Stayed 1 night in Oct 2024

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Hotel Isla de la Garena Reviews

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8.4

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7.8