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Guest reviews

4.3/5 Excellent
507 reviews
Guests rated this property 4.3/5 for cleanliness.

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  • 高級客房

    4.4/5 guest room rating

    Room amenities

    • 32 平方公尺
    • 最多可入住 3 人 (含所有額外成人與孩童)
    • 1 張標準雙人床 或 2 張單人床
    More details高級客房
  • 行政客房

    4.6/5 guest room rating

    Room amenities

    • 33 平方公尺
    • 最多可入住 3 人 (含所有額外成人與孩童)
    • 1 張標準雙人床 或 2 張單人床
    More details行政客房
  • 行政開放式客房

    5/5 guest room rating

    Room amenities

    • 45 平方公尺
    • 最多可入住 3 人 (含所有額外成人與孩童)
    • 1 張特大雙人床
    More details行政開放式客房
  • 家庭客房

    5/5 guest room rating

    Room amenities

    • 34 平方公尺
    • 最多可入住 3 人 (含所有額外成人與孩童)
    • 1 張標準雙人床和 1 張單人床
    More details家庭客房
  • 豪华客房- 延迟退房至下午四点

    Room amenities

    • 35 平方公尺
    • 最多可入住 2 人 (含所有額外成人與孩童)
    • 1 張標準雙人床 或 2 張單人床
    More details豪华客房- 延迟退房至下午四点

住宿介紹

Grand Emperor Hotel

4-star hotel, walk to Senado Square
3 restaurants, 2 bars/lounges, and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, 24-hour room service, conference space, and concierge services are onsite. All 311 rooms offer free WiFi, 24-hour room service, and TVs with cable channels. Other amenities available to guests include free bottled water, in-room massages, and hair dryers.
Grand Emperor Hotel offers 311 air-conditioned accommodations with safes and complimentary bottled water. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

住宿設施服務

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 11:00 AM - 8:00 PM
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)

Food and drink

  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • Chinese
  • English
  • Japanese
  • Portuguese

Business services

  • Conference space (1582 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

客房設施

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • TV

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Desk
  • In-room massage
  • Phone
  • Safe

規定

入住

Check-in from 2 PM - midnight
Minimum check-in age - 18

退房

Check-out before noon
Express check-out

特殊入住指示

Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 11:00 AM to 8:00 PM
Fees may apply; contact the property in advance to make arrangements

進出說明

Staffed front desk

寵物

Pets not allowed

兒童和加床

Children are welcome
Rollaway/extra beds are not available

此住宿接受的付款方式

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重要資訊

費用

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

注意事項

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

其他規定

This property offers transfers from the airport; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation

住宿別名

Grand Emperor
Grand Emperor Hotel
Grand Emperor Hotel Macau
Grand Emperor Macau
Hotel Grand Emperor
Hotel Grand Emperor
Grand Emperor Hotel Hotel
Grand Emperor Hotel Macau
Grand Emperor Hotel Hotel Macau

常見問題

Can I cancel my reservation for free at Grand Emperor Hotel and receive a full refund?
Yes, Grand Emperor Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Emperor Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Grand Emperor Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at this hotel?
Check-in is from 2 PM–midnight.
What time is check-out at Grand Emperor Hotel?
Check-out is at noon.
Does Grand Emperor Hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Grand Emperor Hotel located?
Situated in Macau, this hotel is within a 10-minute walk of Macau Legislative Assembly Building and Senado Square. Macau Tower and Ruins of St. Paul's Cathedral are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for Grand Emperor Hotel

4.3
Excellent
5 - Excellent
215
4 - Good
227
3 - Okay
54
2 - Mediocre
9
1 - Poor
2
4.3
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2019