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Rio Hotel

Photo gallery for Rio Hotel

Primary image
Indoor pool
Terrace/patio
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board

Overview of Rio Hotel

Rio Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Rua de Luis Gonzaga Gomes 33, Macau

Explore the area

  • Popular LocationHospital Conde S. Januario10 min walk
  • Popular LocationSenado Square18 min walk
  • Popular LocationRuins of St. Paul's Cathedral19 min walk
  • AirportMacau (MFM-Macau Intl.)7 min drive

Choose dates to view prices

About this area

Macau

Rio Hotel is located in Macau. Grand Prix Museum and Wine Museum are cultural highlights, and some of the area's landmarks include Lou Kau Mansion and Holy House of Mercy. Maritime Museum and Seac Pai Van Park are also worth visiting.
Visit our Macau travel guideOpens in a new window
Map

What's nearby

  • Lisboa Casino - 8 min walk
  • Hospital Conde S. Januario - 10 min walk
  • Cineteatro Macau - 11 min walk
  • Senado Square - 18 min walk
  • Ruins of St. Paul's Cathedral - 19 min walk

Getting around

  • Macau Intl. Airport (MFM) - 7 min drive

About this property

Rio Hotel

4-star hotel with 2 restaurants and fitness center
This hotel features 2 restaurants, an indoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Rio Hotel offers 449 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Languages spoken

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (HKD 360 per day)
  • Wheelchair-accessible parking available
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: HKD 100 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 42-inch LED TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

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Macau
Macau
Air conditioned
Air conditioned
Guest rating 4+
Guest rating 4+
Business friendly
Business friendly
Hotel
Hotel
4 star
4 star

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 500.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 100 per person (approximately)
  • Self parking fee: HKD 360 per day
  • Rollaway bed fee: HKD 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Rio Hotel Macau
Rio Macau
Rio Hotel Hotel
Rio Hotel Macau
Rio Hotel Hotel Macau

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 414 out of 999 reviews
5 - Excellent 41%
Rating 4 - Good. 467 out of 999 reviews
4 - Good 47%
Rating 3 - Okay. 88 out of 999 reviews
3 - Okay 9%
Rating 2 - Poor. 16 out of 999 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 999 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

1.0/5

Eco-friendliness
Write a review

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many ppl checking out for the same time and it takes quite a long time for queue up, even waiting for the lift...
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with luxurious bathroom
We only stayed one night in Macau. Though hotel is considered to be one of the older ones, it is still a very nice hotel. We had a nice big room with a luxurious bathroom. Almost wished we could stay longer.
Stayed 1 night in Dec 2019

2/5 Poor

Disliked: Property conditions & facilities
Immoral usage of room deposit
They ask for a room deposit equivalent of USD100 in addition to your already prepaid room fee. They don't nullify the deposit upon check out like what all the the hotels do. Instead, they will run the credit card and refund the money on your credit card 1 month later. They do that to all the guests. What do they do with that money? Invest that for 1 month and make return on investment using hotel guests funds? That is immoral.
Stayed 1 night in Jan 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, buffett is $120HKD if not part of your hotel package. Decent food.
Stayed 4 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019