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Crowne Plaza Macau, an IHG Hotel

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Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Macau, an IHG Hotel

Crowne Plaza Macau, an IHG Hotel

5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
The Residencia, Tower 7, Rua da Perola Oriental, Macau, 046707

Explore the area

  • Popular LocationPortas do Cerco16 min walk
  • Popular LocationMacau Ferry Terminal5 min drive
  • AirportMacau (MFM-Macau Intl.)11 min drive
  • Popular LocationChimelong Ocean Kingdom20 min drive

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About this area

Macau

Located in Macau, Crowne Plaza Macau, an IHG Hotel is in the city center and by the sea. Macau Fisherman's Wharf and Maritime Museum are local attractions and those in the mood for shopping can visit Almeida Ribeiro Street and New Yaohan Department Store. TeamLab SuperNature Macao and Karting Track are also worth visiting. Guests appreciate the hotel's quiet location.
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Map

What's nearby

  • Portas do Cerco - 16 min walk
  • Macau Ferry Terminal - 5 min drive
  • Macau Fisherman's Wharf - 5 min drive
  • Hospital Conde S. Januario - 11 min drive
  • Chimelong Ocean Kingdom - 20 min drive

Getting around

  • Macau Intl. Airport (MFM) - 12 min drive

Restaurants

  • Cafe Azure – Buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch, and dinner.

About this property

Crowne Plaza Macau, an IHG Hotel

Luxury hotel with 2 restaurants and free area shuttle
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. All 208 rooms offer free WiFi and free wired Internet, LED TVs with satellite channels, and comforts like premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.
Crowne Plaza Macau, an IHG Hotel offers 208 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (MOP 480 per day)
  • Valet parking on site (MOP 490 per day)
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MOP 108 for adults and MOP 108 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • Malay

Business services

  • 24-hour business center
  • Conference space (11840 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 48-inch LED TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

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Macau
Macau
Business friendly
Business friendly
Air conditioned
Air conditioned
Hotel
Hotel
5 star
5 star
Free WiFi
Free WiFi
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 350.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MOP 108 for adults and MOP 108 for children (approximately)
  • Self parking fee: MOP 480 per day
  • Valet parking fee: MOP 490 per day
  • Rollaway bed fee: MOP 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts Visa, Mastercard, American Express, and JCB International; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Macau Hotel
Crowne Plaza Macau
Crowne Plaza Macau
Crowne Plaza Macau, An Ihg
Crowne Plaza Macau, an IHG Hotel Hotel
Crowne Plaza Macau, an IHG Hotel Macau
Crowne Plaza Macau, an IHG Hotel Hotel Macau

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 450 out of 999 reviews
5 - Excellent 45%
Rating 4 - Good. 436 out of 999 reviews
4 - Good 44%
Rating 3 - Okay. 74 out of 999 reviews
3 - Okay 7%
Rating 2 - Poor. 26 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 999 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2021

2/5 Poor

Stayed 1 night in Jan 2020

5/5 Excellent

Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommendef
Most beautifully decorated hotelroom I have seen! Such a pleasure
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020