Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 11:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Nearby parking fee: GBP 20 per night (5 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Frequently asked questions
Is WNS Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at WNS Hotel?
As of 2026/5/21, prices found for a 1-night stay for 2 adults at WNS Hotel on 2026/5/25 start from NT$3,398, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at WNS Hotel?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.
What time is check-out at WNS Hotel?
Check-out is at 11:00 AM.
Where is WNS Hotel located?
Located in Canary Wharf, this hotel is 2.4 mi (3.9 km) from The Arena and within 6 mi (10 km) of Tower of London and Tower Bridge. London Bridge and The British Museum are also within 6 mi (10 km). Crossharbour DLR Station is 6 minutes by foot and South Quay DLR Station is 6 minutes.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.0
Amenities
8.6
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 21 out of 54 reviews
10 - Excellent
21
Rating 8 - Good. 21 out of 54 reviews
8 - Good
21
Rating 6 - Okay. 6 out of 54 reviews
6 - Okay
6
Rating 4 - Poor. 3 out of 54 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 54 reviews
2 - Terrible
3
Reviews
Verified
8/10 Good
Ben
2026/2/9
Liked: Cleanliness, staff & service, amenities
Compact , clean , well priced and positioned for canary whalf
Stayed here for a visit to the O2. Good location close to transport links. Nice clean rooms, recently renovated. Only downside was no aircon/fan so had to keep windows open which meant noise from outside could be heard. Will definitely stay again.
We booked this for its closeness to the O2. It ended up, not that accessible for the O2, the outside of the building and area isn’t the best but the room itself made up for it, spacious, modern and very clean. So overall, great value for the price
There are many very negative reviews for this Hotel on other sites but it has recently be refurbished and is in a good location, clean and staff helpful only downside is no air conditioning
The place has been renovated. Everything looks new and very clean. I was afraid of some bad reviews but it was not the case. We spent a nice and quiet night.
I was worried as i had read teally bad google reviews, however this was pre renovation. The building isnt aesthetically pleasing but one you are inside, it is immaculate. The staff were brilliantand extremely helpful. Woukd recommend to all.
Tina
Stayed 1 night in Mar 2025
Verified
6/10 Okay
Esme
2025/10/18
Liked: Staff & service
A bit odd… value for money
Odd rooms, separate toilet/shower to share with others. The sofa chair was stained and the pillows underneath the cases were very yellow. Wasn’t filthy but wasn’t cleaned to a good standard - lots of dust and some of the plug sockets were broken. Tv wasn’t facing the bed/chair so would have hand to stand to watch it! Bathroom was very clean. Staff were lovely. Good location and value for money I suppose if you’re not going to be spending a long time in there.
I recently stayed at this hotel and found the room to be very clean, with a comfortable bed that ensured a great night's sleep. The toilet and shower facilities were also clean and well-maintained. Overall, the room offered excellent value for the price. It's conveniently located about 20 minutes away from the O2 Arena, making it a great choice for events.
The only downside is the need for more plug sockets; I could have used a few extra for all my devices. The staff were exceptionally friendly and even escorted me to my room, which added a personal touch to my stay. Overall, I had a wonderful experience and will definitely be back!
Very clean and spacious room. We had low expectations reading the reviews but surprised us a lot!
Showed to our room by a lovely man. We just used as a base as we had a gig at 02. Complimentary water, tea, shampoo, conditioner and shower gel.
Would definitely use again. Used for a girls weekend. Informed the staff when we would roughly arrive, as i got a message asking. No one was on the desk when we got there so i called the number from the website and a member of staff turned up within 5 mins. Friendly and polite. Room modern and clean!
Louise
Stayed 1 night in May 2025
Verified
2/10 Terrible
Joanne
2026/2/3
Liked: Cleanliness
Disliked: Staff & service, amenities
Room is clean and spacious but poor customer service. Pillow is very thin. Shower door fell off the rails and nearly fell on our friend while in the shower. Escalated this to the receptionist but he just shrugged it off. Not coming back here.
The room was nice. There didn’t seem to be room service. Had to ask for more towels and a trash bag since I was there for 4 nights. Overall it was great.
Small room , bathroom outside the room , tv didn’t swivel on bracket so just faced the door side on to the bed cleanliness could have been better but not awful
Stayed here this week. First lets look at this sensibly, its not 5 star. It is however a nice hotel at a good price in an expensive location. So we paid a very good price for a family room which was good. A double bed and 2 single beds in a very large room. Nice bathroom. Water, tea and coffee provided.
The main plus point here is a great receptionist, she was lovely. We had an issue on arrival in the room (radiator was stuck on as thermostat faulty). She managed to find a spanner so we could turn it off, also ensured we had plenty of water and milk. So I would love to call her out as a great asset, so friendly and helpful.
Back to the room, it was big, nicely furnished. Curtains could be better and have to say could do with looking at the emergency light on the ceiling as the green light within it was stupidly bright for my liking. We had 3 large opening windows that opened tilt or hinge, drawback is the DLR trains outside but they can't help that, with windows closed it was fine.
Fan provided in room, this is good. No air con so I would imagine on a very hot night its not good. Beds good though, comfy.
Location is brilliant for Canary Wharf and on into London. Easy to get to south bank area on tube.
Great locations nearby for food including Pret few mins away for breakfast.
So, receptionist great, many thanks to her. Room good for the price for a massive family room with bathroom.