I really liked the hotel until we had a flood in the room (the ceiling leaked into a suitcase). At 4am I went out to notify the front desk. They did nothing. The next morning we asked for help with our sodden clothes. They gave us a garbage bag. I wound up throwing out some of our wet clothing. The experience completely ruined what had been an otherwise pleasant stay.
Victoria
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Teresa,Prescott
2025 年 7 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great clean hotel with wonderful friendly staff. Convenient walk to Victoria Station and Underground. Lots of yummy restaurants nearby. Sainbury's is also close by too.
Teresa
於 2025 年 7 月住了 2 晚
6/10 一般般
Veronik
情侶出遊, 家庭旅遊
2025 年 7 月 17 日
喜歡:整潔度和員工素質
It was ok but not the nicest 4star I’ve been to. No elevator. I guess you pay for the convenience of being close to the city centre. Staff was lovely though.
Veronik
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Shannon
團體旅遊
2025 年 6 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms were small but well appointed. We especially appreciated the blackout curtains and the comfortable bed. The hotel has no lift, as advertised. It was fine for us but the number of stairs (even to the second floor) could be a challenge for some. The location was great. We were able to walk to many locations and for the areas a bit further it’s only 10 min walk to Victoria station or the river to catch an Uber ferry. Highly recommend for a comfortable clean place to lay your head after long days in London.
Shannon
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Andrea
商務旅客
2025 年 6 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very nice room, nicely finished bathroom with lovely amenities and friendly helpful staff at checking. The aircon was a very welcome addition to the room on a sweltering London day.
Andrea
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Rachelle
家庭旅遊
2025 年 6 月 17 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great staff, scent was nice, comfortable bed, nice looking room, and a great location.
Small improvements would be the shampoo and conditioner wasn’t great and the pillows were thin.
Rachelle
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Teresa,Taylor
2025 年 6 月 2 日
Nice walks to and from the Westminster Abbey and the Buckingham Palace a little bit more to other places. Clean room , small room but bed was comfy. Thank you to Nicole and to Jeffrey for being so friendly and helpful.
Teresa
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Mike
商務旅客
2025 年 5 月 27 日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff at reception (Jeff?) was very helpful and personable. The rooom was spotless and - usefully - on the ground floor because I am old.
Mike
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Laura
2025 年 5 月 22 日
喜歡:整潔度和住宿環境和硬體
Great location and room was clean.
However we were in the basement and our window looked out onto a machine of some sort.
Laura
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Juan
情侶出遊, 團體旅遊
2025 年 5 月 14 日
喜歡:整潔度和住宿環境和硬體
We stayed 3 nights, no complaints, clean, well located, easy transportation by bus. The only thing to improve is the staff, not very friendly, not very helpful I guess is a thing of British people idk but definitely very indifferent in all aspects! Not saying they were rude or disrespectful they were just indifferent.
Juan
於 2025 年 5 月住了 3 晚
4/10 不太好
Samantha
情侶出遊
2025 年 5 月 13 日
喜歡:整潔度
不喜歡:員工素質和設施服務
Honestly felt staff wasn’t very accommodating and sometimes rude. Also the rooms were so small. I could not shave my legs in the shower as it was so small you could not bend down. The hand soap was in the shower because the room was so small there was literally no counter space to place anything like a soap.
Samantha
於 2025 年 5 月住了 3 晚
2/10 很糟糕
Carolina
情侶出遊
2025 年 5 月 1 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
The staff is great! Absolutely accommodating and the rooms are clean but the mattress and the pillows are a hard pillow to swallow.my husband and I had a horrible night of sleep. I was there the night before running the London Marathon and boy that pulled a number on me. Was awake for most of the night and my marathon was a nightmare :(
It might be a great option if you’re traveling alone and just sightseeing but dont try to go with someone else and please dont stay here if youre running the marathon! =(
Carolina
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Ellie
家庭旅遊
2025 年 4 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ellie
於 2025 年 4 月住了 1 晚
10/10 有夠讚
PHILIP
2025 年 4 月 15 日
喜歡:整潔度
PHILIP
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Raissa
情侶出遊
2025 年 4 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing value for this property. Bed was very comfortable and room was exceptional. Concierge was polite and professional. Would stay here again in a heartbeat.
Raissa
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Bryce
情侶出遊
2025 年 4 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very quaint hotel. Not a lot of amenities. If you want a place to shower, and sleep this will do the the job. Nice staff. Easily walkable to a lot of area attractions. Not the quietest. We were on the bottom level, you hear everyone walking above you.