Is Urban Chic - Portobello pet-friendly?

No, pets are not allowed at this property.

How much is parking at Urban Chic - Portobello?

This property doesn't offer parking.

What time is check-in at Urban Chic - Portobello?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 PM–6:00 AM for a fee.

What time is check-out at Urban Chic - Portobello?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Urban Chic - Portobello located?

Located in Notting Hill, this luxury apartment building is 0.5 mi (0.7 km) from Portobello Road Market and within 3 mi (5 km) of Kensington High Street and Hyde Park. Marble Arch and Westfield London Shopping Centre are also within 3 mi (5 km). Ladbroke Grove Underground Station is 8 minutes by foot and Westbourne Park Underground Station is 12 minutes.

Urban Chic - Portobello Reviews, Deals & Photos 2025

About the neighborhood

Notting Hill, a neighborhood in London, is home to Urban Chic - Portobello. Marble Arch and Kensington Palace are notable landmarks, and travelers looking to shop may want to visit Kensington High Street and Oxford Street. Natural History Museum and London Eye are not to be missed. Take an opportunity to explore the area for outdoor excitement like horse riding.

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10/10 Excellent

Lisa

2024/5/23

Liked: Cleanliness, amenities, property conditions & facilities, communication

It’s a really cute and more importantly clean apartment! We really enjoyed our time together in and/or our and about due to cultural diversity of the neighbourhood!

Stayed 2 nights in May 2024

10/10 Excellent

DOUG

2024/4/21

Liked: Cleanliness, room comfort

Great property centrally located, picking the keys up from a corner shop 900metres away was a pain with luggage

Stayed 2 nights in Apr 2024

10/10 Excellent

Dermo

2018/1/23

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In a great district with fine restaurants

Very good experience, well kept building. Personnel that met me were very nice. Apartment I rented, was modern, clean and well maintained.

Stayed 4 nights in Jan 2018

2/10 Terrible

Tazeem

2025/4/16

DO NOT BOOK WITH URBAN CHIC. We had a booking, the day before they informed us that we had been moved to a different property. We had purposely booked a place with a lift as one of the people in our party had really bad knees and stairs were tough. This new place had a lot of stairs. To make things worse, at 1:45am, a party of 5 people tried to enter the flat - they were also relocated to the same place. We contacted the property manager, were told (in writing) we would get a refund and had to go through Expedia. When I contacted Expedia, they contacted to property and the refund was not granted (even though we have it in writing). Save yourself the hassle. Don't book a Urban chic property.

Stayed 2 nights in Apr 2025

6/10 Okay

Karen

2024/5/25

Liked: Cleanliness, amenities

Disliked: Communication

The apartment size, location and walkability were great. However it was fairly obvious that no one had done an inspection prior to our visit. Communication and follow through were TERRIBLE. We had a major problem that was never resolved. We had NO HOT WATER for the four days we were there. We attempted to get the problem fixed but were ultimately told that Urban Chic has no control over the operations of the building we were in. On the third day we were given the option to move to another location but no offer was made to assist us with the move. I wrote emails to the company and have not received any response in almost three weeks. I have requested some compensation but again, no response.

Stayed 4 nights in May 2024

8/10 Good

Abdulrazaq

2024/7/25

Liked: Cleanliness, amenities, property conditions & facilities, communication

Comfortable and ideal for a family vacation, the park right opposite makes it even better cos of the ability to engage in outdoor activities

Stayed 3 nights in Jul 2024

10/10 Excellent

Teun-Teun

2024/1/22

Liked: Cleanliness, room comfort, communication

적극 추천

가성비 최고이고 위치도 좋아서 매우 만족스러운 여행이 되었습니다.

Stayed 2 nights in Jan 2024

10/10 Excellent

Khululekani

2020/12/27

Liked: Cleanliness, room comfort, communication

Superb clean and well equipped apartment

Very well equipped apartment, clean, all amenities available. A great deal of care and attention was given to this accomodation. We had a superb stay with everything you could ever need. Great communication with the host too.

Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveler

2020/10/27

Liked: Cleanliness, room comfort, communication

Stayed 6 nights in Oct 2020

10/10 Excellent

Sheila

2020/3/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful flat in a nice location

Elegant decor and a comfortable stay.. Everything needed is in the flat..

Stayed 6 nights in Feb 2020

10/10 Excellent

Sheila

2020/3/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely flat in a good location

Lovely apartment and close to shops

Stayed 3 nights in Mar 2020

10/10 Excellent

Juan

2020/3/3

Liked: Cleanliness, amenities, property conditions & facilities

Apartamento nuevo limpio y acogedor. Zona céntrica y muy bien comunicado.

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

2020/2/11

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

2020/1/21

Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty and lot's of stains to carpets, marks on walls, flat 167 has not been looked after very well which is a real shame. some power sockets didn't work, heating was troublesome, main bathroom smelt of cat urine, previous guests kids had drawn on walls, dishwasher door broken, I can go on and on. place has so much potential if they spent some money on maintenance.

Stayed 3 nights in Jan 2020

8/10 Good

Tyler

2020/1/17

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Good overall apartment with cleanliness issues

Stayed at Urban Chic Portobello with my girlfriend and another couple. The apartment itself was nice overall - newer and quite modern and in a great location. However, there were some issues with cleanliness. There were horrific stains all over the couch, to the point where no one was comfortable sitting on it. There was also some mold in the shower. There was also a fowl smell that we noticed after getting home from a day out. It went away after leaving the windows open for a while and didn’t seem to come back, but still a bit concerning. Even with the cleanliness issues the overall experience was good. It’s located a short walk from the tube and it’s even closer to several bus stops. Good coffee shops nearby too.

Stayed 2 nights in Jan 2020

10/10 Excellent

Charlotte

2019/12/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean well appointed flat

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

2019/9/30

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

The property is part of a completely new complex and the general condition of the apartments are good but the 2 apartments I rented were ready 2 hours later (you don’t want this to happen when you have your entire family coming from Italy). At least an email saying that they were sorry would have been appreciated and probably resulted in a different review.

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

2019/8/16

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great little apartment near Portobello Road and walking distance (1mile) to Nottinghill Gate Station and other public transport. A couple of nice restaurants in the neighborhood, including a good Pizzeria, Fish and Chip shop, bakeries etc. A short walk to a couple of pubs and Tesco/Sainbury markets. Bedrooms were clean, although a little small. Sofa bed in living room was great for 2 kids with enough space that they didn't fight about being on top of each other! High speed Internet, Netflix on the TV and a well equipped kitchen gave us the option for dinners and breakfasts in when we wanted. Communication with Property manager was very good, check-in and check-out was very easy, no problems at all. Overall would recommend and would consider to use again if returning to London.

Stayed 5 nights in Aug 2019

4/10 Poor

Sargon, California

2019/8/5

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

This was the very first time I was renting an apartment for a family vacation. So I was trying to to be extra cautious with where I stay. The good 1. Great location 2. The apartment was clean (maybe the carpets could have been cleaner) but overall it was clean. The bad 1. Apartment was not ready when we got there after the agreed checkin time! 2. Beds are cheap and the mattress kept falling through the frame not good 3. the shades in one room kept falling off The only safe in the apartment was not working The Ugly 1. Horrible, I mean really bad smell coming from the shower area in of the bathroom in the bedroom really bad To be fair they told me I should have called when they asked for my feed back and good rating but. after a semi indifferent response I got regarding to no hot water the first day I was not too confident they would do anything. and why is the place not in the tip top shape when you rent it and why do I have to endure anything until you fix it. Fix it before you rent not after you rent.

Stayed 6 nights in Jul 2019

10/10 Excellent

W.H, Hong Kong

2019/7/31

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very nice, clean, convenience to portobello market.

Stayed 8 nights in May 2019

10/10 Excellent

Verified traveler

2019/7/15

Liked: Cleanliness, property conditions & facilities

Litt langt fra selve bykjernen. Fin og ren leilighet. Bra for barnefamilie på 5

Stayed 3 nights in Jul 2019

8/10 Good

Søren

2019/7/12

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

2019/6/12

Liked: Cleanliness, staff & service, amenities

Sehr schöne Wohnung, gut geschnitten, Küche vollständig und schön eingerichtet. Einzig das Doppelbett hat geknarrt und die Matratze war vollkommen durchgelegen.

Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

2019/6/9

Stayed 5 nights in May 2019

8/10 Good

Verified traveler

2019/6/2

Liked: Staff & service, amenities, property conditions & facilities

Stayed 8 nights in May 2019

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Urban Chic - Portobello

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