4/10 不太好
Jung
家庭旅遊
2025 年 7 月 20 日
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Disappointing Stay Despite Good Location
We had a very unpleasant experience at The Chapter Leisure Inn. Upon check-in, we were given a first-floor room that was clearly not remodeled — everything felt dingy, stained, and dirty. It was in no condition for a family stay, and I refused to accept it.
After initially being told that all rooms were booked and nothing else was available, the front desk eventually offered to show us another 4-person room on the third floor. While we appreciated the effort, the room was incredibly small — barely enough space for our luggage — and uncomfortably hot. The window wouldn’t stay open on its own and slammed shut loudly after a short while. We had to wedge a pillow under it just to reduce the noise and avoid being startled every time it closed on its own.
Overall, it was a miserable and uncomfortable stay. On the positive side, the staff were polite, and the location was convenient. Unfortunately, the condition of the property left much to be desired. I would not recommend staying here unless the hotel undergoes major renovations and maintenance improvements.
Jung
於 2025 年 7 月住了 4 晚