Located in City of Westminster, a neighborhood in London, Sutherland Apartments is in a shopping district and near a metro station. Oxford Street and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Kensington Gardens. Check out an event or a game at Royal Albert Hall, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Visit our London travel guide
This smoke-free aparthotel features free WiFi in public areas. Each apartment features free WiFi and a kitchen with an oven, a stovetop, and a microwave. An electric kettle, free tea bags/instant coffee, and an iron/ironing board are among the other amenities available to guests. Housekeeping is available on request.
Sutherland Apartments offers 30 accommodations with irons/ironing boards. Accommodations at this 3-star aparthotel have kitchens with stovetops, microwaves, and cookware/dishes/utensils.
Bathrooms include bathtubs or showers. This London aparthotel provides complimentary wireless Internet access. Housekeeping is provided on request.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
30 units
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Key retrieval, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Housekeeping fee: GBP 60
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
This property does not have elevators
Frequently asked questions
Is Sutherland Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Sutherland Apartments?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Sutherland Apartments?
Check-out is at 11:00 AM.
Where is Sutherland Apartments located?
Located in City of Westminster, this aparthotel is within 1 mi (2 km) of Paddington Central and Kensington Gardens. Hyde Park and Kensington High Street are also within 2 mi (3 km). Royal Oak Underground Station is 8 minutes by foot and Warwick Avenue Underground Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Sutherland Apartments Reviews
5.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6
Cleanliness
5.0
Amenities
2.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 4 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 4 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 4 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 4 reviews
2 - Terrible
1
Reviews
2/10 Terrible
Elizabeth
2025/7/3
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Horrible check in experience, no elevator, bad neighbourhood, room did not match the photos in any capacity
Elizabeth
Stayed 1 night in Jul 2025
8/10 Good
Jorge
2026/2/4
Liked: Cleanliness, amenities, communication
Quarto apesar de pequeno era bom, cozinha boa e equipe muito gentil e atenciosa! No geral gostamos muito da estadia. Fácil localização, perto do centro, ficarei de novo se precisar!
Jorge
Stayed 14 nights in Jan 2026
4/10 Poor
Jette
2024/12/14
Disliked: Room comfort
Ferie
Hotelet var for lillet, vi havde balkon og døren var maget lille og kunne ikke lukke rigtig, så det trak ind så vi frøs, bruseniche døren gik i stykker den røg af kugleleje så vi måtte sætter den på igen
Jette
Stayed 5 nights in Dec 2024
6/10 Okay
ISABELLE
2024/7/14
Liked: Cleanliness, communication
Bien pour 2 ou 3 jours
Le logement est vraiment petit, très peu d'espace pour se déplacer, peu de place également pour ranger, le lit est vraiment juste pour 2, 120 centimètres ! Et l'isolation phonique et thermique est moyenne. Enfin 3ème étage sans ascenseur...