Located in Stratford, a neighborhood in London, StayInn Stratford is in a shopping district and near a metro station. ABBA Arena and O2 Arena are cultural highlights, and some of the area's notable landmarks include Tower of London and Tower Bridge. Check out an event or a game at ExCeL Exhibition Centre, and consider making time for London Eye, a top attraction not to be missed. Visit our London travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
StayInn Stratford
Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washing machine and a sitting area.
StayInn Stratford offers 4 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.
This London apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions come with digital channels.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 steps to reach entrance
Handrails in stairways (39 inches high)
Upper floors accessible by stairs only
Smoking not allowed
Services and conveniences
Iron/ironing board
Location highlights
In a business district
In a shopping district
Near a metro station
Near a train station
Near an outlet shopping mall
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
4 units
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 25
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of GBP 500 will be collected before check-in.
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
This property does not have elevators
Property is also known as
StayInn Stratford London
StayInn Stratford Apartment
StayInn Stratford Apartment London
Frequently asked questions
Is StayInn Stratford pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at StayInn Stratford?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at StayInn Stratford?
Check-out is at 10:00 AM.
Where is StayInn Stratford located?
Located in Stratford, this apartment building is within a 15-minute walk of ABBA Arena, London Stadium, and Westfield Stratford City. ExCeL Exhibition Centre is 3 mi (4.8 km) away. Pudding Mill Lane Station is 7 minutes by foot and Stratford High Street DLR Station is 9 minutes.
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Reviews
StayInn Stratford Reviews
5.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4
Cleanliness
4.6
Amenities
5.0
Property conditions & facilities
Rating 10 - Excellent. 5 out of 38 reviews
10 - Excellent
5
Rating 8 - Good. 9 out of 38 reviews
8 - Good
9
Rating 6 - Okay. 4 out of 38 reviews
6 - Okay
4
Rating 4 - Poor. 2 out of 38 reviews
4 - Poor
2
Rating 2 - Terrible. 18 out of 38 reviews
2 - Terrible
18
Reviews
10/10 Excellent
Ashley
2025/9/19
Liked: Cleanliness, room comfort, communication
Modern nicely appointed apartment in a great location. Comfortable bed.
The internet was very poor and hardly worked however that could just be the EE Wi-Fi router having a glitch.
Little bit noisy in the morning due to the building works, however it was very comfortable and I slept well.
Ashley
Stayed 1 night in Sep 2025
10/10 Excellent
William
2024/5/25
Liked: Cleanliness, room comfort, communication
Great apartment for a short city break
Great little apartment for a short break with my wife and daughter. Close (0.5 mile) to Stratford station so very handy for central London. The apartment was clean and well presented.
The property was extremely clean and located close to shopping, train stations and bus routes. The entrance to the flat was very difficult to find due to the construction going on and the entrance was hidden. The wifi was terrible. Otherwise i will stay there again.
Daniel
Stayed 4 nights in May 2025
8/10 Good
Verified traveler
2025/4/23
Liked: Cleanliness, room comfort, communication
Check-in was confusing but a great stay.
The apartment was brilliant, large and spacious, well equipped and very clean. Like new.
The only niggle was that the instructions for check-in were not clear. After that was sorted all was great.
Verified traveler
Stayed 1 night in Apr 2025
8/10 Good
Charlotte
2024/6/21
Liked: Cleanliness, room comfort, communication
Ideal, comfy location to Olympic Stadium
Lovely small, refinished apartment. Nice views of the river. Close to Olympic Stadium which suited us due to the gig we were attending. Small bed (standard double) but comfy. Plenty of pillow options in the wardrobe. Would definitely book again.
Charlotte
Stayed 1 night in Jun 2024
2/10 Terrible
Kin David
2025/6/15
Liked: Cleanliness
Disliked: Room comfort, communication
Hard to find - property was on a building site with access under a dark alleyway of scaffolding through metal cages to get into the building. Open the windows with beautiful views of a…. Work site. Sofa was small and uncomfortable, noises from pipework so loud. Could not sleep in this place - terrible.
Kin David
Stayed 1 night in Jun 2025
2/10 Terrible
amaan
2026/1/26
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I will never be booking this place in my life. Please save yourself the triuble
amaan
Stayed 1 night in Jan 2026
10/10 Excellent
Joanne
2025/6/15
Liked: Cleanliness, amenities, property conditions & facilities, communication
Ideal property for staying in Stratford
Joanne
Stayed 1 night in Jun 2025
4/10 Poor
Paul
2025/10/16
Liked: Cleanliness
Disliked: Room comfort, communication
Average at best
The noise was out of control through the night
The entrance was a construction site
No clear instructions for checking in
Paul
Stayed 3 nights in Oct 2025
2/10 Terrible
Klarna
2025/9/14
Disliked: Cleanliness, room comfort, communication
Avoid these guys at all cost. Left me stranded.
Klarna
Stayed 1 night in Sep 2025
6/10 Okay
CHRISTOPHER
2025/6/16
Liked: Cleanliness
Disliked: Communication
Terrible trying to access the apartment.
CHRISTOPHER
Stayed 1 night in Jun 2025
2/10 Terrible
Tina
2023/10/12
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I would give this place 0 stars if I could. They discriminated against me and my party based on age and cancelled our booking on the day of check-in, I would not recommend this place at all!
Tina
Stayed 1 night in Jul 2023
8/10 Good
Ashlee
2025/4/6
Liked: Cleanliness, room comfort
Disliked: Communication
Check in instructions came 15 Minutes before I checked in at 9:30pm on a freezing cold night. - I was stuck outside the location trying to send them my check in details. No phone number before to call
Ashlee
Stayed 1 night in Mar 2025
8/10 Good
Timothy
2024/7/21
Liked: Cleanliness, room comfort
Flat
The flat itself was great but finding it and getting in the property was a nightmare and were not very helpful at first explaining where it was until I sent deposit and had to do this in the street with two cases phone wallet and bank card open
Timothy
Stayed 3 nights in Jul 2024
2/10 Terrible
Nyah
2024/11/10
Disliked: Communication
Long checkin process forced me to book else where. When asked for a refund they denied even though I wasn’t at fault
Nyah
Stayed 5 nights in Oct 2024
2/10 Terrible
Joseph
2025/3/13
Disliked: Cleanliness, room comfort, communication
DO NOT BOOK THIS PROPERTY
This company is terrible I am reporting them as fraud. They did not provide me the access code the date and time of my trip, and they requested for me to pay a very expensive deposit that has to be bank transfer which is impossible because I don't have a Europe bank to do direct bank transfer. And they did not provide an alternative to pay deposit, they emailed me, the night my trip started stating they will mark me as no show when they never communicated with me or replied to my email i sent them about the access code as they was supposed to before i arrived.
Joseph
Stayed 4 nights in Mar 2025
4/10 Poor
karen
2025/2/24
Disliked: Cleanliness, room comfort, communication
Dirty and poor contact.
We went for a concert, we couldn't find the property, I had to call them, it was on a work site!! Our apartment when we finally got in was filthy!!! Walls all stained and marked, filthy cream carpets, stained bed linen, dust, hair, it was disgusting. I refused to stay in there so I rang back and we were moved next door, cleaner but again not great, the room stunk as the filthy cream carpets were so dirty stained and smelly, we stayed in the lounge part. Very misleading, codes to get in were wrong, so got locked out for 45 mins, couldn't contact them!! Couldn't wait to leave tbh. Never again. The only good this was tesco was next door and it's a walk to everywhere.
karen
Stayed 2 nights in Feb 2025
2/10 Terrible
Verified traveler
2024/6/5
Disliked: Cleanliness, room comfort, communication
This apartment is in the middle of a building site
It appears they are currently recladding the building so it’s essentially a building site. There is no front to the building you have to go through the hoardings. I tried to gain access at 6pm but had no information so I was essentially stuck, it took me 50 minutes to get in. Access information was sent 3:17am the next day, which was of no use. The fire alarm was going off and was very audible for at least 2 hours, it was then muted but still showed an active fault, I would never book an apartment again.
Verified traveler
Stayed 1 night in Jun 2024
6/10 Okay
debbie
2024/10/18
Disliked: Cleanliness, room comfort
Frustrating when could be made easier
I had to call the accommodation line about 5 times as we were unable to get in after finally finding property the entry info came in drips and drabs and was very annoying, we were in a first floor apartment and just had loads of scaffolding all around and in walkways, the property itself was a good size but needs a few repairs on walls and fresh paint, floors not clean , only 2 dining chairs when there was 3 of us , no wifi , paying the deposit and info getting in was not easy , we found it difficult and not straight forward , no hangers in wardrobe and no pegs for coats , little annoying things that could be made easier and improve it
debbie
Stayed 2 nights in Oct 2024
2/10 Terrible
panoraia
2023/8/16
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The state of my apartment when arrived yesterday was a disgrace not to mention it took me approximately an hour to get into the room as I was given the wrong codes to get on to the site. Please see attached images of thing that need cleaning.
Coffee table full of mess from the last guest.
Dirty hand print on the wall.
Chewing gum on the back of the blind in the bedroom.
And the worst of all the milk in the fridge for the mould to grow like that it must have been in there for a month. When the fridge is opend the smell of the apartment is unbearable.
We were staying there for a week and took till Thursday for someone to even clean this.
The contact phone for the property is just one more call centre that asks you to email them so he can pass the complain over.
panoraia
Stayed 4 nights in Aug 2023
2/10 Terrible
Derek
2023/8/9
Disliked: Cleanliness, property conditions & facilities, communication
WARNING- RUN, RUN, RUN.
I am still trying to work out if this operation are scammers or just a really poorly run and poorly managed operation. They took over £1000 from me for a 7 day booking. On the day of my check in they told me the property wasn't available, then changed their mind after I'd made alternative arrangements but then said as I didn't turn up I broke their Ts and Cs so KEPT ALL OF MY MONEY, (over £1000) without me ever stepping foot on their property. They refused to talk to me because they said I didn't book directly with them but did it through Expedia (who I'm afraid don't come out of this too well either). To date they have still not given me back my money. Are they scammers or not? I don't know, do you really want to take that risk???? RUN, RUN, RUN!!!
Derek
Stayed 7 nights in Jun 2023
2/10 Terrible
Syeda
2026/2/9
Disliked: Cleanliness, amenities, property conditions & facilities, communication
This was a very disappointing and stressful experience, made worse by the fact that this stay was booked for my birthday weekend, which was completely ruined as a result.
Upon arrival, we were left stranded for a long time with no reception staff available to assist us. The building was extremely difficult to find, as it was surrounded by scaffolding with no clear signage. We were left standing outside in the cold trying to work out where to go.
Despite having no access to the property and no on-site help, we were instructed to complete pre-checks. When we called the contact numbers provided for assistance, the service staff were unhelpful and came across as rude, offering no clear guidance or solution.
After a significant delay, we were informed that we could not stay due to an age restriction requiring guests to be over 25 years old. This was unacceptable, as full payment had already been taken and my ID had been provided for verification a week in advance. At no point were we contacted to inform us that we would not be eligible to stay.
This situation could have been avoided entirely with proper communication. Instead, we were left without accommodation, support, or clear information despite having complied with all requirements. Overall, the experience was extremely unprofessional, and I would not recommend this property.