Novotel London ExCeL
4.0 star property

Pet-friendly hotel connected to the convention center in Docklands with fitness center

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Novotel London ExCeL

Photo gallery for Novotel London ExCeL

Miscellaneous
Terrace/patio
Premium Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Reception

Overview of Novotel London ExCeL

8.6

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is NT$3,645
Price available on 2024/4/14

Explore the area

7 Western Gateway, Royal Victoria Dock, London, England, E16 1AA
  • Popular LocationUpper Deck Restaurant2 min walk
  • Popular LocationNovotel London Excel Cafe2 min walk
  • AirportLondon (LCY-London City)5 min drive
  • Popular LocationKing's Cross Station33 min drive
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Room options

Standard Room, 1 Queen Bed with Sofa bed

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 7.56 Ping (25 square meters)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Eco-friendly toiletries
  • 7.56 Ping (25 square meters)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 7.56 Ping (25 square meters)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 7.56 Ping (25 square meters)
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Queen Bed (Executive)

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 7.56 Ping (25 square meters)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

London

Located on the waterfront, Novotel London ExCeL is in Docklands neighborhood and is connected to a shopping center. The Crystal and Royal Victoria Bridge are notable landmarks, and some of the area's activities can be experienced at IFS Cloud Royal Docks Station and IFS Cloud Greenwich Peninsula Station. Looking to enjoy an event or a game? See what's going on at ExCeL Exhibition Centre or O2 Arena. Take an opportunity to explore the area for water adventures such as sailing.

What's nearby

  • ExCeL Exhibition Centre - 3 min walk
  • Royal Victoria Bridge - 4 min walk
  • IFS Cloud Royal Docks Station - 5 min walk
  • O2 Arena - 9 min drive
  • Westfield Stratford City - 9 min drive

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 6 min walk
  • London City Airport (LCY) - 6 min drive

Restaurants

  • Subway - 6 min walk
  • Sandwich & Co - 3 min walk
  • Costa Coffee - 4 min walk
  • Ice Cream Time - 5 min walk
  • Top 1 Forever - 3 min walk

About this property

Novotel London ExCeL

Upscale hotel near ExCeL Exhibition Centre
Located close to Royal Victoria Bridge and IFS Cloud Royal Docks Station, Novotel London ExCeL provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at Upper Deck, the onsite brasserie. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • A front-desk safe, meeting rooms, and ATM/banking services
  • Concierge services, a TV in the lobby, and an elevator
  • Guest reviews give good marks for the helpful staff and location
Room features
All 257 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: GBP 18.10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Upper Deck

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,532 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.10 per person
  • Self parking fee: GBP 25 per night (in/out privileges)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Excel London Novotel
Excel Novotel
Excel Novotel London
London Excel Novotel
London Novotel Excel
Novotel Excel
Novotel Excel Hotel
Novotel Excel Hotel London
Novotel Excel London
Novotel London Excel
Accor London Excel
Novotel London ExCeL England
Novotel London Excel Hotel London
Novotel London ExCeL Hotel
Novotel London ExCeL Hotel
Novotel London ExCeL London
Novotel London ExCeL Hotel London

Frequently asked questions

Is Novotel London ExCeL pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel London ExCeL?

As of 2024/3/29, prices found for a 1-night stay for 2 adults at Novotel London ExCeL on 2024/4/14 start from NT$3,645, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel London ExCeL?

Self parking is available for GBP 25 per night.

What time is check-in at Novotel London ExCeL?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

What time is check-out at Novotel London ExCeL?

Check-out is at noon.

Where is Novotel London ExCeL located?

Located in Docklands, this hotel is within a 5-minute walk of ExCeL Exhibition Centre, Royal Victoria Bridge, and IFS Cloud Royal Docks Station. The Crystal and Thames Barrier Park are also within 1 mi (2 km). Royal Victoria DLR Station is 6 minutes by foot and Custom House Station is 6 minutes.

Novotel London ExCeL Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1001 reviews" "
Rating 8 - Good. 279 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Carla

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly! It was also a great place to stay whilst visiting the o2
Stayed 1 night in Mar 2024

10/10 Excellent

Owen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to the Excel Exhibition Centre, clean & comfortable rooms.
Stayed 2 nights in Feb 2024

8/10 Good

Keirah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sergej

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy, comfortable room, great service, nice location, Beutifull views. Will back next time.
Stayed 1 night in Jan 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very comfortable, the rooms were well equipped and the breakfast was delicious. The cable car across to the O2 was just a short walk away which was very convenient
Stayed 1 night in Jan 2024

10/10 Excellent

MASATERU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay thank you to the staff for making this a memorable stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Hayley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alexander

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transport links and right next to arena where we were visiting, our room overlooking the excel arena was amazing the way it was lit up at night. Brilliant staff, food and service.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel was ok. The person booking in breakfast was rude! Most items at breakfast had run out! We were told at reception they don’t do room service but we can order from outside food services, only to be told by security we can’t eat it. Not the most enjoyable stay.
Stayed 1 night in Dec 2023