The Grange Lancaster was shut and we had no information about this on the website. On arrival, the only information was a tiny notice on the entrance of the hotel redirecting us to another of the grange hotels. On arrival at that hotel, there was no record of our booking and was directed to a third hotel within the chain. We spent over an hour after a long journey trying to check in. We were finally given a room with the bedside lamps dangling off the wall and a very filthy carpet. It was a nasty experience. Never again!
真實旅客
於 2021 年 8 月住了 1 晚
2/10 很糟糕
Romel
2020 年 10 月 22 日
不喜歡:員工素質
1 Star
Disappointed and not very happy. The latest experience ruined the good impression I had with the hotel.
Not a very happy.costumer as the hotel charge me twice for the room. I’ve stayed for one night 16 October to 17 October which is all pre-paid and I supposedly will be staying for another night, 17 to 18 October but cancelled it with no fees as I took the free cancellation. So everything went well, until 5 days later, the hotel have taken the money from my account. I have emailed the grange reservation office and awaiting response and contacted Hotel.com for hotel’s inefficiency!!!
Await for further actions.
Romel
於 2020 年 10 月住了 1 晚
10/10 有夠讚
Jaana
2020 年 8 月 9 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jaana
於 2020 年 8 月住了 1 晚
2/10 很糟糕
Eric
商務旅客
2020 年 7 月 30 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
unpleasant stay
Room wasn’t clean, sheets, bathroom was terrible.
Eric
於 2020 年 7 月住了 2 晚
10/10 有夠讚
Lewis
2020 年 7 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Brilliant Staff
Absolutely brilliant. A special mention to Raul on reception who’s enthusiasm made my stay pleasurable.
Lewis
於 2020 年 7 月住了 1 晚
8/10 不錯哦
Kurt
商務旅客
2020 年 3 月 19 日
喜歡:整潔度、員工素質和客房舒適度
Easy and simple
Friendly hotel in good location
Kurt
於 2020 年 3 月住了 1 晚
8/10 不錯哦
Anthony
團體旅遊
2020 年 3 月 16 日
喜歡:員工素質和客房舒適度
A little worn but situated perfectly!
Situated within walking distance of everything you could possibly need from a stay in London. The hotel offered everything you would expect, but I felt the room was a little worn. However, this wouldn't stop me staying again as it was just so close to everything. Service was great. Staff friendly.
Anthony
於 2020 年 3 月住了 1 晚
10/10 有夠讚
Anne
2020 年 3 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Our stay
So easy yo get yo everything. Confortsble room, good breskfast.
Anne
於 2020 年 3 月住了 1 晚
10/10 有夠讚
真實旅客
2020 年 3 月 11 日
真實旅客
於 2020 年 3 月住了 1 晚
8/10 不錯哦
John
商務旅客
2020 年 3 月 10 日
喜歡:員工素質和客房舒適度
John
於 2020 年 3 月住了 1 晚
8/10 不錯哦
真實旅客
團體旅遊
2020 年 3 月 7 日
喜歡:整潔度、員工素質和客房舒適度
真實旅客
於 2020 年 2 月住了 2 晚
8/10 不錯哦
John
2020 年 3 月 3 日
喜歡:整潔度、員工素質和客房舒適度
John
於 2020 年 2 月住了 2 晚
6/10 一般般
真實旅客
2020 年 3 月 2 日
喜歡:員工素質
不喜歡:整潔度
Friendly staff. Great location. Wi-fi, TV. However, no tea & coffee making facilities In the room and no toilet. Shared toilets down the hallway. The chair was dirty and I didn’t want to sit on it and the carpet felt icky. The room was very hot. Clean sheets though. Very small shower. You get what you pay for!
真實旅客
於 2020 年 2 月住了 1 晚
10/10 有夠讚
Marion
商務旅客
2020 年 2 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Marion
於 2020 年 2 月住了 1 晚
8/10 不錯哦
Allan,Bexhill-On-Sea
2020 年 2 月 24 日
喜歡:整潔度和員工素質
Very pleasant staff and the hotel is in a very prominent location we would have no hesitation in recommending it
Allan
於 2020 年 2 月住了 1 晚
8/10 不錯哦
真實旅客
2020 年 2 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2020 年 2 月住了 1 晚
8/10 不錯哦
真實旅客
情侶出遊
2020 年 2 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sehr freundliches Personal, schöne große und saubere Zimmer.
Das Frühstücks Buffet super, für 11 Pfund super leckeres Continental Buffet mit frischem Obstsalat... In London eine Seltenheit..
Einziges Manko :Die Gästetoilette leider auf dem Flur, diese auch nicht wirklich hygienischel.