Located in London City Centre, a neighborhood in London, Upper Berkeley Hotel is in a shopping district. Oxford Street and Bond Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit London Eye and Natural History Museum. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Stamford Bridge Stadium. Visit our London travel guide
How much does it cost to stay at Upper Berkeley Hotel?
As of 2026/10/28, prices found for a 1-night stay for 2 adults at Upper Berkeley Hotel on 2026/11/8 start from NT$4,668, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Upper Berkeley Hotel doesn't offer parking.
What time is check-in at Upper Berkeley Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Upper Berkeley Hotel?
Check-out is at 11:00 AM.
Where is Upper Berkeley Hotel located?
Located in London City Centre, this hotel is within a 5-minute walk of Oxford Street and Marble Arch. Hyde Park and Marylebone High Street are also within 15 minutes. Marble Arch Underground Station is only a 5-minute walk and Edgware Road (Circle Line) Underground Station is 10 minutes.
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Reviews
Upper Berkeley Hotel Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
AVOID THIS HOTEL Possibly the worst customer service and state of room I’ve experienced with Expedia. Upon arrival the sheets and shower were dirty, the blinds were broken and there was a dirty tissue between the mattress and head board. The blinds actually fell off the wall during my stay so I was left with light glaring in the room one morning. The management team are useless and have rejected a request for a refund even though the room was not habitable. I reported all these issues to them and they did NOTHING.
The hotel was well located with a selection of pubs, restaurants and coffee shops nearby, plus buses and underground, and the virtual front desk worked well, albeit only gave us one key card. Our main observation and complaints are that the bed was too soft (not good for your back), the pillows were too small (child size), and in our case the room safe was locked before we got there (assumingly by the previous guest) and despite a call for assistance via the virtual front desk "Ring" doorbell camera, and then again the next day via texting through the Expedia App, the issue was never resolved; so our important documents remained unprotected for the full 5 days we were there! We also did not know that there are suppose to be bin liners and complimentary water bottles until the 3rd day when we left the door knob sign to have the room made up, and then returned to see these extras that were not there when we checked in. As travellers with extensive experience travelling, the virtual front desk is okay, but the place still needs to have that human touch follow-up to make sure everything is in order. We would be interested in returning sometime.
2 people 1 suitcase 2 back packs, no room at all. Very very very small, room is the length of the bed, touching Both walls. The bath sink is so small you can't brush your teeth without dripping toothpaste on the floor. The bed was comfy unless you were on the window side climbing over partner to use toilet in dark. Better suited for kids in 20s not 50s. Would not stay again.
Stayed 2 nights in Sep 2026
Verified review
6/10 Okay
Tristan
2026/9/17
Liked: Staff & service
Disliked: Cleanliness
Bed sheets were dirty, and the blinds in my room 16 would not open so even in the afternoon the room was dark. No-one on site to make complaint to and I was only there for one night so I just got on with it. Should have been a hotel and the location is excellent
Todo muy bien, está en una zona tranquila y céntrica. La habitación está bien, pequeña pero entiendes porque pagas lo que pagas, sin embargo no hay personal con el cual poder hablar, todo es por un interfón. No hay ascensor. De igual manera me vuelvo a quedar ahí, jaja. Fue muy barato y está en una excelente zona.
Chambre petite mais fonctionelle. Tout est très propre. Le mini frigo est un plus.
Petit point négatif: la clim est un climatiseur qui a un tuyau qui sort par la fenêtre...Je n'en ai pas eu besoin mais elle est très bruyante
I would not recommend this hotel. The self check-in system didn’t work and a “host” had to step in and I was also concerned that my passport was photographed on a mobile. The room had a strong unpleasant smell that made it uninhabitable, and no alternative was offered so I had to leave and book elsewhere. Despite this, the hotel refused a refund. I didn’t even spend 10 minutes in the room. Very disappointing experience.
Great location, plenty of great eating options right outside and close to transport options.
Property was just ok, not overly clean but not overly dirty. Hair dryer in bathroom was useless but staff promptly responded to message and delivered a replacement one to the room the next day.
Pillows very thin and only one pillow per person, adding some more pillows and quality pillows would make a huge difference.
No door on the bedroom and aircon worked ok in first room but didn’t do so much for the second bedroom.
Self check in worked fine for us but we had to assist an elderly gentleman checking in a few days later who was struggling.
For the price it was ok, just don’t have high expectations and you’ll be fine.
Stayed 7 nights in Jul 2026
Verified review
6/10 Okay
Patrick
2026/7/28
Fräsht trångt rum och badrum. Ingen personal. Inte jättetydlig incheckning. Trevlig liten gata in på knuten med bra restauranger. Kan tänka mig att bo där igen
Stayed 3 nights in Jul 2026
Verified review
2/10 Terrible
Camilla
2026/7/24
Despite the clear "No Smoking" signs, our room smelled strongly of cigarette smoke. The smell became even worse whenever we turned on the air conditioning, so we ended up not using it at all.
We reported the issue to the hotel, and their first attempt to solve it was by using an air freshener. Unfortunately, this did not remove the smell. We then requested a refund, but were told that the request had to be reviewed by management and that it could take 24–48 hours. The following day, our request was denied. No explanation was provided, even after we asked for one.
Overall, we were disappointed with how the situation was handled.
Stayed 3 nights in Jul 2026
Verified review
6/10 Okay
Joe
2026/7/23
Liked: Cleanliness, staff & service, amenities
Room was clean and air conditioning great to have. Note this is self check in and self check out and was pretty seamless. Only points were I could here
Stayed 2 nights in Jul 2026
Verified review
8/10 Good
Elizabeth
2026/7/22
Liked: Staff & service, amenities
Basic accommodation, the room is quite small, but matches the description. The walls could use a fresh coat of paint, the floor in the room didn’t feel super clean, and the bathroom smelled of mildew. Air con was lovely after a long day in the sun. No staff on site but were responsive when I called about an issue with the room. Adequate for a short stay considering location and cost.
Room 6 was a little tired looking, could have done with a lick of paint walls were marked up, The TV couldn't connect to the network, The facilities were pretty good, small fridge, kettle and a good shower, there wasn't any coffee or builders tea only green tea. That said it was reasonable priced for a saturday night in London. Gaining access to the entrance door wasn't very clear, thankfully another person staying in the hotel let us in. The self checkin and issuing on key card once in the hotel was straightforward.
A very nice surprise in the middle of the city! Room was cozy, had a refrigerator, which was a lovely surprise. Easy to check in/out. Easy to walk to Oxford St, transport and grocery shopping (Tesco Express and Waitrose 5/7 min walk away). Nearby cafés and pubs.
Safe, secure
I would stay again in a heartbeat!
The hotel was easy to access and the room was cool when entering despite the heat wave. The air-conditioning was also easy to use and the location was perfect for the event we had at Hyde Park.
We did have some minor issues in the fact it seemed our amenities had not been restocked fully. The body wash in the shower was empty, there was only green tea availabke(not the usual English breakfast/black tea you would expect) and there was no milk. Not enough to ruin a stay but a mild inconvenience that could be worth baring in mind. There are coffee shops around so if you do need a tea or coffee in the morning you won't go entirely without.
Stayed 1 night in Jul 2026
Verified review
6/10 Okay
Andrianna
2026/7/16
Okay for a brief quick stay. There were marks on the wall and bed sheet. Bathroom and coffee was fine. Tv was not connected, bits of the wall were broken. Checking in and out was straightforward. Some others were having problems but I slept in my clothes ans didn’t feel clean enough. and had two air con machines in there??
I'm not sure why people give this place such negative reviews on Google. It's clearly had some money spent on the proprerty and for the location it's competetively priced. Close to Oxford Street/Marble Arch/Hyde Park. A good selection of bars/restaurants nearby and the street is pretty quiet on an evening. It's also very well placed for the Underground - Marble Arch is the nearest, then you have Edgware Road, Bond Street & Marylebone Station a short walk nearby. Pre-arrival, the staff online were attentive in any questions I had, polite and helpful. Instructions for entry were clear. Self-check in was very easy to do and didn't take long at all. Room was clean, spacious and well lit. The room had all the ammenties required - iron, ironing board, two hairdryers, tea making facilities, Smart TV, USB-A & USB-C charging ports and above all, a good air con unit in the room. The en-suite bathroom was in good condition, a good powerful shower and provided shampoo/shower gel. The bed was comfortable and despite hearing the occasional noise from the room next door a good nights sleep was had, even with the air con set to 'night mode'. Sheets were clean and the curtains appeared to be blackout.
Really helpful staff on check in when we called, very cozy room with all the essentials. Best part this week during the heatwave was the A/C which we had to turn off at some points because it got too cold. Only negative was there was a little rubbish down the side of the bed by the window