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Staff in the dining room was excellent, and the room is as always clean and so comfortable, I want to come back whenever I am flying thru krakow. And best salad ever!! With awesome drinks!

Super convenient to arrive to by train from the city and be in your room in 10 minutes, and equally extremely easy and time-saving to get to airport in the early morning.

My wife and I had a fantastic stay at this luxurious hotel. They upgraded us to a larger room, which was quite spectacular and much appreciated. Extremely quiet on the courtyard side. We don’t always stay in true four-star hotels, so this was a real treat - a cut above most other hotels we’ve experienced. It had a low-key elegance that permeated the hotel. The bar/restaurant food was quite good based on a late night meal and, earlier, coffee and pastries. My only MINOR criticism was that...

Thank you

Overall great experience. Never received VIP benefits offered by Expredia, which was disappointing.

Staying here is like coming home to family. Staff are attentive, professional and friendly, and provide great recommendations for dining and other activities. The rooms are super clean and comfortable, with the fluffiest towels I have ever had in a hotel! Looking forward to my 4th stay there soon. Thank you, you terrific staff members!

Beautiful!

As I arrived at Q Hotel, I realized that I had dropped my phone in the Uber that took me there. The front desk staff was so helpful. They spent an hour helping me to phone my telephone so that we could ask the Uber driver to come back. In the end it all worked out well. I recommend this hotel, as it is clean and bright. But mostly, I recommend this hotel because the staff are helpful, kind and patient.

Excellent as always. My preferred hotel to stay when in Krakow.

I stay here every time I pass through Krakow. I love this place.

The hotel overall was very good, great buffet breakfast , clean room, but the sofa bed was too small for my two children, I wish that they would mention the size of sofa while booking the room, I would get an extra rollaway. Also, the free wifi didn't work on 8th floor, which was strange, because it worked on the 10th floor at our previous room when we visited earlier. Well, the stay was nice, hotel is little further from Old Town, but shuttle service provided for free is very helpful to get you...

Amazing experience.. friendly staff . Great location and super nice room

Wery good 👍

Staff was great Karolina and Martin were really nice and helpful. The hotel was clean and close to everything. I totally recommend this place

Beautiful classic hotel within the Old Town walls - Old wall ramparts right across the street. Excellent kind staff. Great comfortable room. Convenient walk from train station. Five minute walk to main square.

One of the best spots to stay in Krakow! Friendly staff, great cocktails 🍹, great location!

Great new hotel a stones throw from the main square and the main railway station. Nice sized rooms and comfortable beds. There’s a little bar in the lobby and decent breakfast. For a 3.5 star hotel it definitely punches above its weight.

Excellent location for me - near office and town square. Lovely resorted hotel in historic building. Rooms are very modern and they offer a transportable cell phone to use while in the city - very helpful and handy. Two minor recommendations - update the bath towels; they’re old, scratchy and have some pretty thin spots. Second, back off on the room/linen scented freshener. Too overpowering for me. Otherwise was a lovely hotel and I’ll definitely be a repeat customer.

The WENTZL almost has it all - great location, comfortable rooms with all the amenities, and the friendliest and most helpful staff I've encountered in a long time. My friends and I celebrated the New Year in Krakow and the WENTZL was a big part of what turned out to be a very special holiday. The only thing missing from this near perfect hotel is a proper lounge/bar. We were a group of 5 with two friends staying at another hotel. With no lounge, meeting up before setting out meant...