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Mercure Krakow Stare Miasto (Old Town)

4.0 star property
Hotel with a restaurant, 5-minute walk to Kraków Barbican

Choose dates to view prices

In the heart of Krakow's Old Town, Mercure Krakow Stare Miasto offers a blend of eco-friendly charm and modern comforts. Enjoy a delicious buffet breakfast, stay connected with in-room WiFi, work out at the gym or relax at the bar. Bike rentals are also available for exploring nearby St. Mary's Basilica and Main Market Square.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Pet friendly
The current price is NT$3,188
NT$3,443 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Eco-friendly toiletries
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(57 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Double Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds | Minibar, in-room safe, desk, blackout drapes

Executive Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Junior Suite With Double Bed And Sofa Bed

  • Sleeps 4

Executive Suite, Multiple Beds

  • Sleeps 2

Privilege Room With A Large Bed

  • Sleeps 2

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About the neighborhood

Map
Pawia 18 B, Kraków, 31154

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Galeria Krakówska - 1 min walk - 0.1 km
  • Kraków Barbican - 3 min walk - 0.3 km
  • Main Market Square - 8 min walk - 0.7 km
  • St. Mary's Basilica - 9 min walk - 0.8 km

Getting around

  • Kraków Główny Station - 9 min walk
  • Kurdwanów P+R Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 27 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Green Caffè Nero - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Subway - ‬1 min walk

About this property

Mercure Krakow Stare Miasto (Old Town)

Upscale hotel near Kraków Barbican
Located close to St. Mary's Basilica and Main Market Square, Mercure Krakow Stare Miasto (Old Town) provides a shopping mall on site, dry cleaning/laundry services, and a bar. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and multilingual staff
  • Luggage storage, a computer station, and a reception hall
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 198 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 120 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 99 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Shopping mall
  • Winery release events

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,229 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 90 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 99 per person
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 6)
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 90 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply

Property is also known as

Mercure Krakow Stare Miasto Old Town Hotel
Mercure Krakow Stare Miasto Old Town
Mercure Krakow Stare Miasto
Mercure Krakow Stare Miasto (opening September 2016)
Mercure Krakow Stare Miasto (Old Town) Hotel
Mercure Krakow Stare Miasto (Old Town) Kraków
Mercure Krakow Stare Miasto (Old Town) Hotel Kraków

Frequently asked questions

Is Mercure Krakow Stare Miasto (Old Town) pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 90 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Krakow Stare Miasto (Old Town)?

As of 2025/11/21, prices found for a 1-night stay for 2 adults at Mercure Krakow Stare Miasto (Old Town) on 2025/11/23 start from NT$3,188, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for PLN 120 per day.

What time is check-in at Mercure Krakow Stare Miasto (Old Town)?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Krakow Stare Miasto (Old Town)?

Check-out is at noon.

Does Mercure Krakow Stare Miasto (Old Town) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 100 per vehicle applies.

Where is Mercure Krakow Stare Miasto (Old Town) located?

Located in Kraków City Centre, this hotel is within a 15-minute walk of Kraków Barbican, Main Market Square, and St. Mary's Basilica. Cloth Hall and Wawel Castle are also within 1 mi (2 km). Kraków Główny Station is 9 minutes by foot.

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Reviews

Mercure Krakow Stare Miasto (Old Town) Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.4

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 822 out of 1004 reviews
Rating 8 - Good. 151 out of 1004 reviews
Rating 6 - Okay. 21 out of 1004 reviews
Rating 4 - Poor. 5 out of 1004 reviews
Rating 2 - Terrible. 5 out of 1004 reviews

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel that was charming and had nice amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a really good restaurant! Comfy beds, good location
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
It was so clean, staff we
Stayed 3 nights in Oct 2025

10/10 Excellent

KAZUOMI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were excellent! The front desk staff in particular went above and beyond assisting me in changing my room between a group tour and separate reservation, and then again when I extended my stay by one day. I would definitely stay here again when I return to Krakow.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, environment, Breakfast and many more .... This hotel is amazing
Stayed 2 nights in Jul 2025

8/10 Good

Anders

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is situated right across a large shopping mall and the Main station is at the back of the shopping mall.
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Great place, great staff
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was very short, as we had a very early train to catch (the hotel is across the street from the station). We were impressed. They gave us a room upgrade and the hotel was quite stylish. The only reason I am giving it 4 stars is the location wouldnt be my first preference when staying in Krakow and i didnt have enough time to check amenities, breakfast, etc.
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly staff, lovely neat spacious room, very clean with fresh modern look and feel ✨️
Stayed 3 nights in Jun 2025

10/10 Excellent

HALINA

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to center!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and convenient to the train and bus station as well as the old town.
Stayed 2 nights in Apr 2025

10/10 Excellent

Niraj

Liked: Cleanliness, staff & service, property conditions & facilities
Great location (across the railway station and walking distance to old town). Wonderful breakfast buffet
Stayed 2 nights in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the stay

Hotel was brilliant staff very friendly and helpful highly recommended and ideally situated location
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. We were concerned about the noise being in such a busy area but it was not an issue. Staff was amazingly courteous & helpful. Transportation was excellent! Close to the main station, a mall & pick/up point for tours. Will definitely return!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location!!!!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Comfortable bed! Don’t have any issues. Would stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Had a lovely stay here , the hotel was absolutely beautiful , so local to everything and smelled amazing !
Stayed 3 nights in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, clean, friendly staff and only 10 minute walk to the main square. Would definitely recommend and will be staying there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yatchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location in Krakow as close to airport and old town.
Stayed 3 nights in Feb 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amzing and very friendly staff and atmosphere. It's just what is needed to enjoy you stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice convenient to everything hotel. Good service.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern and well run hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and brilliant breakfast!
Stayed 4 nights in Nov 2023