Sheraton Grand Krakow

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Luxury
5.0 star property
9.4

Exceptional

Riverside luxury in Krakow

A beautiful atrium welcomes guests to this riverside retreat near Wawel Royal Castle. The rooftop bar offers panoramic city views while the Italian restaurant serves exceptional carbonara. After exploring Old Town, unwind in the intimate indoor pool and sauna.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is NT$5,596
NT$6,044 total
includes taxes & fees
Nov 6 - Nov 7

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed (View)

A window with a black frame and patterned curtains, overlooking a building with balconies and a tree.

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(32 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (View)

Room

Grand Room, 1 King Bed (View)

8.8 out of 10
Excellent
(12 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Room

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio, 1 King Bed

A room with a large window offering a view of a river and a distant cityscape. There is a sofa with patterned cushions and a floor lamp.

Club Studio, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

A room with a large window offering a view of a river and a distant cityscape. There is a sofa with patterned cushions and a floor lamp.

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

A room with a large window offering a view of a river and a distant cityscape. There is a sofa with patterned cushions and a floor lamp.

Premium Room, 2 Twin Beds

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 Bedroom

A hotel room with a large window, two armchairs, a small round table, a desk with a lamp, and a TV mounted on the wall.

Grand Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Royal Suite, 1 Double Bed

A room with a view of a historic building, a table with a book and a potted plant, and a lamp.

Royal Suite, 1 Double Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds (View)

A window with a black frame and patterned curtains, overlooking a building with balconies and a tree.

Deluxe Room, 2 Twin Beds (View)

9.2 out of 10
Wonderful
(21 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 2 Twin Beds (View)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Grand Room, 2 Twin Beds (View)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Located on a river, Sheraton Grand Krakow is in Kraków City Centre, a neighborhood in Kraków. Czartoryski Museum and Old Synagogue are cultural highlights, and some of the area's notable landmarks include Smok Wawelski Statue and Main Market Square. Wawel Cathedral and St. Mary's Basilica are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Kraków travel guide
Map
Ul. Powisle 7, Kraków, Lesser Poland, 31-101

What's nearby

  • A park with a paved walkway lined with benches and trees.
    Planty Park
    3 min walk - 0.3 km
  • A historic church with a prominent tower and domes, surrounded by a grassy area with blooming pink flowers.
    Wawel Cathedral
    3 min walk - 0.3 km
  • A historic building with a clock tower and two domes, surrounded by autumn foliage.
    Royal Road
    5 min walk - 0.4 km
  • A historic castle with red-tiled roofs, green domes, and a prominent tower.
    Wawel Castle
    8 min walk - 0.7 km
  • A historic square with a prominent church, a market building, and a well-lit street.
    Main Market Square
    9 min walk - 0.8 km

Getting around

  • Turowicza Station
    6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    6 min drive
  • John Paul II - Balice Airport (KRK)
    27 min drive

Restaurants

  • KROMA
    3 min walk
  • Słodki Wawel
    10 min walk
  • Bar Flisak
    5 min walk
  • groble restaurant & bar
    2 min walk
  • Aquarius
    3 min walk

About this property

Sheraton Grand Krakow

  • Luxury hotel near Planty Park
  • Located close to Smok Wawelski Statue and Wawel Castle, Sheraton Grand Krakow provides a rooftop terrace, a garden, and a library. For some rest and relaxation, visit the sauna, and indulge in a hot stone massage, a facial, or a body treatment. The on-site restaurant, Anima, offers lunch and dinner. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
  • Other perks at this hotel include:
    • An indoor pool
    • Full breakfast (surcharge), self parking (surcharge), and airport pick-up service (surcharge)
    • An electric car charging station, express check-out, and express check-in
    • ATM/banking services, a 24-hour front desk, and wedding services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 230 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Bathrooms with shower/tub combinations and free toiletries
    • LED TVs with satellite channels
    • Wardrobes/closets, recycling, and coffee/tea makers

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Sheraton Grand Krakow have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sheraton Grand Krakow?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Sheraton Grand Krakow on 2026/11/6 start from NT$5,596, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Krakow pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 37 lbs per pet. There's a fee of PLN 100.00 per accommodation, per night. A cleaning fee of PLN 215 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for PLN 125 per night.

What time is check-in at Sheraton Grand Krakow?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Grand Krakow?

Check-out is at noon.

Does Sheraton Grand Krakow provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of PLN 160 per vehicle applies.

Where is Sheraton Grand Krakow located?

Located in Kraków City Centre, this luxury hotel is within a 5-minute walk of Planty Park and Smok Wawelski Statue. Wawel Castle and Wawel Cathedral are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Grand Krakow Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 727 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff, easy walking to key attractions and excellent museums.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a short trip. Bfast was exceptional. Very affordable city to visit. Uber available for short trip to mall. Hotel exceptionally well maintained. Rooms spacious with kettle coffee tea .
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view and service on the roof terrace
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good restaurant in hotel. They handled my Aloga Gal allergy very well.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness
Great location. Average service at breakfast
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing staff — me and my fiancée loved every second of it! beautiful property, awesome pool/sauna/jacuzzi worried recommend to anybody ❤️❤️❤️
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, amazing lobby and is one of the best I have ever seen. The view from rooftop restaurant is astonishing
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff team were very helpful and the breakfast was amazingly delicious
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, nice restaurants with good food. Rooms were very clean and quiet.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located close to the old city and has very comfortable rooms and great breakfast
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Great hotel — clean, comfortable, and very friendly staff.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location it is very central close to Wawel Castle. Staff was all friendly and helpful special mention to Monika whenever we come in for breakfast she ensure to lead us to the table and offer straight away for our tea and coffeee which other staff don’t for some reason. Sheraton has been very thoughtful with the anniversary cake with Prosecco they have prepared in the room - that was a surprise- thank you. The downside was the terrible insects at the terrace restaurant it’s a shame it destroys the mood of eating and watching the city of Krakow at that best time . Overall since most employees are kind and willing to assist I find Sheraton still the best hotel .
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel, great room, great service and great food.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If there were more stars to rate this hotel, I would give it more! We had a wonderful stay in Krakow, and staying at this hotel played a huge part in making everything perfect. The hotel was spotless, and the staff were incredibly friendly, helpful and professional. The breakfast was delicious, with plenty of options to suit every taste—from meat-eaters and vegetarians to those with allergies or gluten sensitivities. I would like to give a special mention to Mr. J. Singh, the Assistant Director of Food & Beverage as well as the kind and very respectful doorman, Piotr.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took an uber so I am not sure about parking. The hotel is conveniently located near shops and great sites. The staff is amazing and the facility is clean and comfy. I will visit again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and warm staff! Comfortable stay and health spa benefits are nice to have!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic and the location was super convenient to get to all the best places Krakow has to offer. Would absolutely stay again!
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, clean and spacious. Staff were super friendly and welcoming. Pool and spa area was very nice.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and prompt service. Hotel is in an ideal location of krakow
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great food and very friendly and helpful staff.
Stayed 12 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel perfect for a city break, 10 minutes walk to the old town, hotel itself came with all the expectations of 5 star, impeccable service, deluxe double room was spotless with everything you needed for a pleasant stay, quality bed as expected from Sheraton hotels. Breakfast was excellent. Hotel had a small pool, sauna and jacuzzi which were spotless and well maintained Would stay again !
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality of the staff and location
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean, and very comfortable rooms! The service is always five stars.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place with charming staff.
Stayed 5 nights in Mar 2025