Good to stay this hotel and very near the old town, will plan next trip of this hotel.
YU-CHUN
於 2017 年 8 月住了 1 晚
6/10 一般般
Albert,Hong Kong
2017年8月3日
喜歡:客房舒適度
不喜歡:住宿環境和硬體
Over graded hotel
I checked against the checklist of the mini-bar. The listed content including one bottle of red wine, but not there. One bottle of white wine was nearly consumed. Volume of some drinks did not match the list. One bathrobe for two guests. Cracked water glass was provided for use. Wifi service is common and free in many lower graded hotels but not Sheraton Grand Krakow. Terrible experience! Over graded five stars hotel!
Albert
於 2017 年 7 月住了 4 晚
8/10 不錯哦
Steve,Krakow
2016年5月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Printing service
Needed to print boarding pass. Hotel could not provide such service.
Steve
4/10 不太好
woody
商務旅客
2024年5月6日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
I was with a group. Apparently my Bonvoy Gold status is not worthy for the front desk to tell me whether I could have a late check out. Upon arrival I was treated as a second class guest. My check in girl had to get a manager to assign my room, she could not confirm whether I could check out at 13:00 on my third day at the hotel. “Please check with us tomorrow” the desk told me each day, because my status was not high enough to confirm whether or not my request for late check out could be granted. Ultimately all of my colleagues were allowed 13:00 check out but I had to be out of my room by 11:00am. This is not the way a Bonvoy Gold guest should be treated.
woody
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Noel
2024年4月18日
喜歡:整潔度、員工素質和住宿環境和硬體
All went well.
Noel
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Noel
2024年3月24日
喜歡:設施服務
The staff was nice and courteous. Overall the hotel excellent.
Noel
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Dave
商務旅客
2024年3月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel, great food and very friendly and helpful staff.
Dave
於 2024 年 1 月住了 12 晚
10/10 有夠讚
Miroslaw
2024年3月17日
Miroslaw
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Yuriy
2024年2月26日
Yuriy
於 2024 年 2 月住了 1 晚
8/10 不錯哦
Anthony
情侶出遊
2024年2月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hôtel superbe mais piscine et roof top en travaux … bien vérifier avant de réserver . Nous avons finalement fait le roof top de l’hôtel voisin