I booked a room in the Masquerade Tower for one night, but checked out within an hour of stepping foot in the room! I never event sat down as the furnishings were old and dirty. The check-in process was slow, no early check-ins available and the front desk line was long. The kiosk was OK as long as you are willing to figure out the system on your own, or with the help of fellow travelers. The room is another story. It was the dirtiest hotel (motel?) room I have ever booked, and immediately made reservations elsewhere. Beyond the look of the room was an unidentifiable scent when we entered the room. I shared photos of the stained carpet, stained couch cushions, random hairs in the bed, odd stain on curtain, cigaretter burns in carpet, mildew/mold stains in the shower, I can go on and on. The bathroom floor was so sticky that our shoes stuck to it; I have video of this - if only I could share. I understand the rooms in this building have not been renovated, but that does not excuse the dirty conditions of the room and furnishings. Even the exterior windows were dirty- so much for a view! Getting help at the front desk was so difficult that we checked out at the kiosk and went to a different hotel for the night. I did my best talk to someone at the front desk but was told that management was not doing any room changes and there were no upgraded (renovated) rooms available if I wanted to pay more for a room. Sharing photos of what the room actually looked like vs Expedia images.